# 211 Helpline — user reviews

> 13 indexed App Store user reviews of 211 Helpline by Blue Compass Interactive, rated 3.61/5 from 18 ratings.

- Source: https://appshunter.io/ios/app/211-helpline/id1531528645/reviews
- App overview in markdown: https://appshunter.io/ios/app/211-helpline/id1531528645.md
- Rating breakdown: 5★ 10 · 4★ 1 · 3★ 2 · 2★ 0 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — App Don’t Work

*2025-11-03*

Despite in my zip or city info it’s still saying my state doesn’t have any resources to call 211. When I clicked on food pantries it only gave had info about government shutdown and some other nonsense! Quickly uninstalled!!!

### 1/5 — Trash

*2025-09-08*

You set the location, and everything goes default to South Dakota? Complete garbage why ask my location if you’re just gonna search SD?

### 1/5 — South Dakota Helpline

*2025-09-04*

This app is so helpful! — Is what I would say if I lived in South Dakota. I typed in my zip code (I live in the PNW area) and I was only able to view resources for people who live in South Dakota.

### 1/5 — Urgh

*2025-08-14*

WHY DOES IT ASK ME FOR STATE IF ITS JUST FOR ONE STATE

### 1/5 — Good if you are in Sioux Falls maybe

*2023-12-29*

I entered my city and zip code and I see the City at the top of the page, but all of the results are in Sioux Falls. I am in Salem Oregon. That’s a bit of a drive. I know there are food pantries in Salem.

### 1/5 — Zip Code linked to wrong location

*2023-11-22*

Entered a small town Iowa zip and the app correctly identified the town in the south east portion of the state.  However all the resources are located in the Pierre or Sioux Fall, SD area (not even close to same zip). Not helpful, I’ll delete and dial instead.

### 1/5 — 211 support

*2023-04-11*

I have been homeless for 10 months now and chased down every lead. The last two times I have called they said a supervisor would reach out to me and I have not received a single call. Not much help. I do a search on the app and nothing comes up in the results.

### 1/5 — Not a California App

*2023-03-19*

It says Los Angeles on the App yet this app is only for South Dakota residents. Please change it to that so that people from CA Los Angeles cannot waste their time.

### 3/5 — Translation

*2025-04-10*

Will there be an option to change the language for all users?

### 3/5 — 211 Helpline App is for South Dakota Residents

*2023-08-22*

The title says it all. This specific app is geared toward the residence of South Dakota, though you can use your current location (outside of SD) to search for resources but the results may be limited.  Your best option is to use the 2-1-1 Locator website to find your local 211.  The locator will list the phone number and give you a link to the website where you can find resources for your location. 211 is international, supported by United Way and has a wide variety of resources.

## Most praised reviews (3 highest-rated)

### 5/5 — Easy to use

*2021-04-22*

The app is easy to navigate and find resources - love the favorites feature!

### 5/5 — Helpful for those in need

*2021-04-21*

This is a great resource. I love being able to look up resources in my community on my own time.

### 4/5 — This 211 app is meant for SOUTH DAKOTA residents!!

*2024-11-23*

I was genuinely bummed out when I began checking out the references, confused more than anything though because at the top of the screen it said, “Los Angeles,” but that’s because it asked for my location upon the first time opening the app. Not sure why there wasn’t an error when it recognized I wasn’t in SD. Appears to be a great app though.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*