# 211 JCS Helpline > Community resource finder and helpline for Miami-Dade and Monroe. (iPhone/iPad app by Bowman Systems, LLC.) - Source: https://appshunter.io/ios/app/211-jcs-helpline/id410128395 (this page in markdown: same URL + `.md`) - Developer: [Bowman Systems, LLC](https://appshunter.io/developer/383196708) - Category: Reference - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 8 written reviews indexed - Age rating: 12+ - Requires: iOS 12.0 · 7 MB - Languages: English - Released: 2010-12-19 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/211-jcs-helpline/id410128395/reviews.md ## What is 211 JCS Helpline? 211 JCS Helpline - Get connected to 4,000+ resources within the Miami-Dade & Monroe community that offer: healthcare, housing, transportation, food, employment, mental health and/or human services. Our helpline offers counseling, crisis intervention, suicide prevention as well as information and referral to services such as, child programs, food pantries, homeless assistance, community health clinics, legal services and much more. Services are available in English, Spanish, Creole, and translation services are available for any other language. The iPhone ® App for Mediware's CommunityPoint ® is the first ever mobile application for the 2-1-1/Information and Referral industry. Use this application to locate Resources on the go without needing a full computer. With this application you can: + Search for Resources by name and have the results ordered by relevancy or distance from your current location*. + Advanced Search for more search power. + Common Searches providing easy access to frequently searched services. + View search results in list or map form. + Save Resources as favorites for easy viewing later. + View the Resource in maps, call the Resource*, view their website, and get directions from your current location*. + See general information and primary services offered. + Share the Resource using SMS* or Email. + Quickly identify from the search results which Resources are handicap accessible and shelters. (*For supported devices.) ## Key features - Search over 4,000 community resources - Counseling and crisis intervention - Information and referral services - Multilingual support (English, Spanish, Creole) - Search by relevancy or distance - List and map view of results - Save favorite resources ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/211-jcs-helpline/id410128395/reviews.md ### 5/5 — Awesome Company App *2013-06-06* Lots of great information in the palm of your hands! Very user friendly, helpful in finding needed resources, and nicely designed. ### 5/5 — Great resource:) *2011-07-27* Excellent application. ### 5/5 — Great App! *2011-07-26* This is a very useful app to find resources especially for someone who works in social services. We can help our clients in need instantly by providing referrals through this app. ### 5/5 — Great information *2011-07-26* Provides excellent information to the user. Highly recommended. ### 5/5 — The best *2011-07-25* Find all kinds of social services help just by searching the help pages! Fantastic. ### 5/5 — Educator *2011-07-25* This is a wonderful app. Links you to so many different services in and around Miami! A must have! ### 5/5 — Wow *2011-07-25* What a great app! Every social worker and trust counselor in Miami-Dade should have this! ### 5/5 — Awesome *2011-07-25* Thanks! Now I have community resources in the palm of my hand! ## Frequently asked questions about 211 JCS Helpline ### What services does 211 JCS Helpline offer? 211 JCS Helpline connects users to over 4,000 resources for healthcare, housing, food, employment, mental health, and human services. It also provides counseling, crisis intervention, and suicide prevention. ### Is 211 JCS Helpline available in multiple languages? Yes, services are available in English, Spanish, and Creole. Translation services are also available for any other language. ### How can I find resources with 211 JCS Helpline? You can search for resources by name, with results ordered by relevancy or distance. Advanced search options and common searches for frequently requested services are also available. ### Can I view search results in different formats on 211 JCS Helpline? Yes, you can view search results in either a list format or on a map. The app also allows you to get directions from your current location to a resource. ### Does 211 JCS Helpline have ads? No, 211 JCS Helpline does not contain advertisements. ### What is the age rating for 211 JCS Helpline? The age rating for 211 JCS Helpline is 12+. ### On which devices can I use 211 JCS Helpline? 211 JCS Helpline is available for iPhone and iPod devices. ### How often is 211 JCS Helpline updated? The latest version of 211 JCS Helpline is 2.4.5, and it was last updated on June 24, 2022. ## Version history (last 5 releases) ### 2.4.5 — 2022-06-24 • Updated Location Services privacy compliance • Updated SDK target to 12.0 • Migrated app icons ### 2.4.3 — 2018-09-10 New name and look ### 2.4.0 — 2017-11-03 Added new service details feature. ### 2.3.2 — 2016-07-14 Update to distance and map features. ### 2.3.1 — 2014-12-18 Updated logos and description ## More apps by Bowman Systems, LLC - [211Connects (Tampa Bay)](https://appshunter.io/ios/app/211connects-tampa-bay/id385314638) - [2-1-1 Arizona](https://appshunter.io/ios/app/2-1-1-arizona/id462973042) - [211 Palm Beach/Treasure Coast](https://appshunter.io/ios/app/211-palm-beachtreasure-coast/id467618188) - [2-1-1 Big Bend](https://appshunter.io/ios/app/2-1-1-big-bend/id467760660) - [Central Florida Resource Point](https://appshunter.io/ios/app/central-florida-resource-point/id478368119) All apps by Bowman Systems, LLC: https://appshunter.io/developer/383196708 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*