# 215GetACab

> Philadelphia's premier taxi app for on-demand and pre-booked rides. (iPhone/iPad app by Checker Cab Philadelphia Inc..)

- Source: https://appshunter.io/ios/app/215getacab/id888576604 (this page in markdown: same URL + `.md`)
- Developer: [Checker Cab Philadelphia Inc.](https://appshunter.io/developer/888576607)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.50/5 from 797 App Store ratings · 22 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 99 MB
- Languages: Arabic, Armenian, Catalan, Czech, Danish, Dutch, English, Finnish, French, German and 21 more
- Released: 2014-06-22
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/215getacab/id888576604/reviews.md

## What is 215GetACab?

215 Get A Cab is Philadelphia’s #1 taxi app, connecting you to the largest fleet of standard and wheelchair accessible taxicabs in the city! Whether you need a cab now or want to book a ride for later, just tap and go! And as always, never any surge pricing! 

2 Ride Options 
- Ride Now: Request a taxi for immediate pickup
- Pair & Pay: Use the 215 Get A Cab app to pay for street hails 

Benefits for Riders
- Connect with nearby licensed, fully-insured drivers
- Request a standard taxi, SUV or wheelchair accessible vehicle 
- Pay your taxi fare with a credit card in the app or pay with cash
- Receive an e-receipt at the end of each ride for easy expensing
 
Have questions about the app or suggestions for how we can improve? Send your feedback to info@215getacab.com.
 
What’s New:
 
We’ve relaunched our app to provide riders with a better user experience!
 
- Ability to track your cab in real-time
- Seamlessly pay for trips within the app
- See your driver’s name, vehicle details, and track their arrival on the map

## Key features

- Request taxi for immediate pickup
- Book rides for later
- Pay for street hails
- Track your cab in real-time
- In-app credit card payment
- Wheelchair accessible vehicle options

## What do users think of 215GetACab?

Overall sentiment: mixed

**Pros**

- 🚀 Fast cab arrival times (5-15 minutes typical)
- 💰 Cheaper alternative to Uber and ride-sharing services
- 📍 Ability to track cab location in real-time
- 💳 In-app payment option available
- 🚐 Option to specify cab body type (van, minivan, etc.)
- 📞 Drivers call to confirm arrival and pickup
- 👨‍💼 Knowledgeable local drivers familiar with city
- 🎯 No payment method required to register
- ❌ Free cancellation policy
- 👍 User-friendly basic interface

**Cons**

- 🐛 Frequent booking confirmation failures
- 🚫 Drivers cancel or don't show up after confirmation
- ⏱️ Inaccurate estimated arrival times
- 🗺️ Map-based address selection is imprecise
- 📞 Inability to contact driver directly through app
- 🔇 Driver cannot call user in some cases
- 💬 Poor customer support and rude representatives
- 🚕 Drivers prioritize street hails over app bookings
- 🌍 Unreliable service outside center city areas
- ⚠️ Inconsistent service quality and reliability
- 📱 App crashes and won't open on some devices
- 🚫 Discriminatory behavior reported by some drivers

**Commonly reported bugs**

- App won't open on iPhone 6 and older devices
- App crashes after recent updates
- Booking confirmation shows cab coming but then cancels
- App doesn't recognize when user is in cab, requiring manual payment
- Location feature places pickup in wrong location
- ETA provided at booking time becomes outdated immediately
- App shows 'All drivers are busy' error after confirming cab assignment
- Inability to dial driver despite using registered phone

**Most requested features**

- Direct driver contact/communication feature
- Manual address input instead of map-based selection
- Reliable driver assignment and commitment
- Better ETA accuracy
- Improved customer support responsiveness
- Real-time driver tracking with progress updates
- Driver cancellation notifications sent immediately
- Wider service area coverage outside center city

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/215getacab/id888576604/reviews.md

### 1/5 — Don’t Bother

*2023-08-23*

This app, at best shows you cabs in your area. However, it’s nearly impossible to book one. When you do book one it confirms you have a cab coming but it later says the cab is no longer available. I think what happens is if the cab sees a fare on the way to picking you up, they take it and let you standing around waiting and being late for appointments. Highly frustrating and worthless.

### 5/5 — Very helpful app

*2022-08-30*

Having this app made our visit to Philadelphia so much nicer. Taxis are definitely cheaper than Uber and I trust taxi services more. The only issue we had was that sometimes using the location feature for where to get picked up put us in the wrong place but it was t too far off. I’ll use this app again the next time we visit Philly.

### 2/5 — Nearly useless

*2019-12-29*

I like that I can enter a ride number, once in a cab, to set up payment before I get to the end of the ride. Other than that, the app stinks. It can take ages to find a ride, and sometimes it never does.  Then, half the time the driver cancels before showing up. Sometimes, you get the cab, get in, and the app doesn’t notice, so that you have to pay normally anyway. 

I just want an experience like Uber that isn’t so exploitative of it’s drivers, but this isn’t that.

### 4/5 — Not bad but.,

*2019-08-24*

I started using the app about a week ago. The app works pretty good S intended , but I noticed about 15 minutes after creating an account and my first ride I started getting text message spam. I am not sure if it was do to this app or DoorDash which I actually did for the first time right before getting in the  cab.

### 3/5 — Can’t correct address, can’t dial driver

*2018-11-11*

In theory, this is a Dandy little app, and it’s lovely to see the icon of the cab and see exactly where it is. However, when you tell the cab where to come, you can’t type in an address, you just move a dot on the map. It got the address wrong and I had no way to correct it. When I tried to dial the cab through the app, it told me I could only dial from the phone I registered, and I was in fact using that phone. The cab couldn’t call me either. By luck we met at a stoplight. The app would be great if you could correct the address and if you and the cab could really communicate.

### 5/5 — Problems with the app

*2018-03-24*

I have the app on my phone the problem is that I can not open the app I do not know if you can help me to solve this problem my phone is an iphone 6.

### 1/5 — Does not work

*2017-11-20*

Ever since the new update it doesn't work at all. It tells you a cab is on the way and the ETA along with a detailed text. Then a minute later it says "All drivers are busy. Please rebook in a few minutes."  The cab never comes and I end up walking - even seeing empty cabs on my way there. I have tried on several different days and can't get a cab. The old app worked perfectly. I don't know why they changed it.

### 5/5 — So convenient!

*2017-11-07*

Love the new features of the app, esp ability to track Cab before it arrives! Also love that you can now pay within the app automatically at the end of your ride! Great update!

### 4/5 — Please Update Your App ASAP!

*2017-09-24*

I really need the developer to update this app because I have a scheduled cab ride tomorrow. But I don't know if they will still come even though the app isn't updated. But if anything I'll just call the phone number to the 215 cab company if needed.

### 1/5 — Failed to pick me up.

*2016-05-15*

There is no advantage to using this app vs simply calling the call center. 
I was at the Mann Center and used the app 10 minutes before the show ended. Although I received a confirmation of a cab on the app itself, it never came. Furthermore, I never received a call or text in an attempt to pick me up.  
The fact that you do not get a direct contact for the driver handcuffs the customer, and I'll assume someone else got my cab. Convinced all these good reviews are BS.

## Frequently asked questions about 215GetACab

### What does the 215GetACab app do?

The 215GetACab app connects you to Philadelphia's largest fleet of taxis, allowing you to request rides for immediate pickup or book in advance. It also offers features like real-time cab tracking and in-app payment.

### What are the key features of the 215GetACab app?

Key features include the ability to request a taxi for immediate pickup, book rides for later, pay for street hails through the app, track your driver's arrival in real-time, and pay fares using a credit card within the app. You can also request standard taxis, SUVs, or wheelchair accessible vehicles.

### Is there surge pricing with 215GetACab?

No, the app explicitly states there is never any surge pricing. This means you can expect consistent and transparent pricing for your rides, regardless of demand.

### How can I pay for my taxi ride?

You have multiple payment options. You can pay your taxi fare using a credit card directly within the app, or you can choose to pay with cash. The app also allows you to pay for street hails.

### What kind of vehicles can I request?

You can request a standard taxi, an SUV, or a wheelchair accessible vehicle. This ensures that the app can cater to a variety of transportation needs.

## Version history (last 1 release)

### 4.1 — 2021-07-27

- Cash payment option added

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
