# 24-7 Cars Bedford — user reviews

> 11 indexed App Store user reviews of 24 by 24-7 Cars Bedford Ltd, rated 5.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/24-7-cars-bedford/id1552721052/reviews
- App overview in markdown: https://appshunter.io/ios/app/24-7-cars-bedford/id1552721052.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad

*2024-08-08, version 36.6.17*

Said fixed fair was £9.20 .
Yet I was charged £13.80 there was no hold ups yet I was charge over £3 more . Disgusting!

### 1/5 — Prebookings Entirely Broken

*2024-06-19, version 34.6.15*

Since the new update, the prebooking feature has entirely broken. The booking says it goes through and says it’s been accepted, but a car will not be sent to you. The controller will not see a booking for you (as I’ve confirmed by phone call twice). Despite this, a hold will still be placed on your card. 

This has happened two days in a row. Unfortunately, this error means I’ll need to find a different service as this isn’t reliable enough to use as transportation to/from work.

### 1/5 — Terrible App - wants to reconfirm its you constantly

*2024-06-04, version 2.8.0*

This App needs constant re-authentication on a weekly / bi weekly basis - just when you need to order a last minute cab. They must lose so much business as I immediately go to an alternative cab company app, until I have time to set it all up yet again!!! The only advantage and the reason I keep going through this pointless pain is they are cheaper than the other firms.

### 1/5 — Don’t pre-book a 7 seater

*2023-03-05, version 2.2.0*

I’ve been using 24-7 for years without any issues. Drivers are always nice and app works well. Low stars due to bad handling of a recent booking. I was let down last minute due to previous customer in the 7 seater changing their mind about their journey, which meant my pre-booked journey was cancelled at very short notice, with no alternative offered. The guy on the phone couldn’t have cared less “there’s nothing I can physically do”. Physically, no, but a little customer service would have helped!

### 1/5 — Shocking

*2022-11-28, version 2.1.0*

You can pre book a taxi a day in advance for a specific time and they will still be 30 minutes late and not care atall so yeah this one is not it

### 2/5 — Late Arrival times

*2023-03-21, version 2.2.0*

They are often late even when you pre-book. The drivers are nice but arrival time could be improved.

### 5/5 — New app doesn’t work

*2024-09-14, version 36.6.17*

The old 24/7 app was great always worked fine but this new update has completely broken the app, it won’t accept Apple Pay and won’t let me add a card to the wallet for quicker payment, very annoying as 24/7 are a great company just a shame it’s not easy to book anymore

### 5/5 — Simple, quick & great service

*2022-02-16, version 1.12.0*

After installing the app, it makes ordering a taxi to your location very easy and quick, giving regular updates on status etc. Overall service has been excellent.

### 5/5 — Update app

*2021-12-03, version 1.12.0*

Update the app because I need more than one pickup and it's only from and to, not via Thank You.

### 5/5 — On Time and Professional

*2021-11-07, version 1.10.0*

My driver was kind, courteous and extremely professional. He arrived slightly early and got me to my destination in good time. A very pleasant journey, as a disabled person it’s important that the driver is understanding and my driver definitely was.

## Most praised reviews (1 highest-rated)

### 5/5 — Thomas Leydon

*2021-10-29, version 1.10.0*

Very easy to use app , very responsive during weekends and never waiting to long for a taxi.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*