# 247 Cars - 24hr minicabs — user reviews

> 30 indexed App Store user reviews of 247 Cars by 247 West London Limited.

- Source: https://appshunter.io/ios/app/247-cars-24hr-minicabs/id652007859/reviews
- App overview in markdown: https://appshunter.io/ios/app/247-cars-24hr-minicabs/id652007859.md

## Newest reviews (10 of 30)

### 2/5 — Wtf

*2018-10-26, version 30.1.2*

Have you done to the app?? It’s awful!!
Previous version all good!! This is crazy confusing and generally not useful!  Argh

### 2/5 — Disappointed

*2018-09-17, version 23.0.0*

I’m a very regular user and v happy with service and price. However on a few occasions lately despite pre booking the cab has been late up to half hour. Various excuses given, but driver has said he had just come on duty. It would be good policy to call customer to say car will be late at least

### 1/5 — App needs repairing!

*2017-06-29, version 23.0.0*

The app keeps crashing after been dropped off and want to get a return taxi!

### 1/5 — Disgusting customer service

*2016-01-03, version 21.5.0*

Rude drivers and can't even speak English, I live in Northwood, two times I order taxi and both time they came late.

### 1/5 — Rude

*2015-04-25, version 20.0.0*

Booked a cab and got a call from a very rude operator. Will not use their service anymore.

### 1/5 — Rubbish app

*2015-01-05, version 20.0.0*

I'm glad I did not pay for this app is crap .

### 5/5 — fantastic

*2013-08-14, version 1.1.6*

i often take minicabs, love this app, makes booking quicker and easier, can track the cab right to my front door.

### 5/5 — 247 cars

*2013-06-22, version 1.1.5*

Amazing app!!!

### 5/5 — Spot on!

*2013-06-06, version 1.1.5*

Used this app for the first time last night, absolutely brilliant, no hassle booking, I will be using this everytime I need a cab!

### 5/5 — Lovin the app!!!

*2013-06-05, version 1.1.5*

I love this app 😀😍its so much easier to book the cab now and you don't have to call and wait when its busy !! 😉💛💙💙💜

## Most critical reviews (10 lowest-rated)

### 1/5 — Used to be good

*2024-12-28, version 40.2412.1*

Since a year ago the app is not working well: cannot find a location, doesn’t allow cash payments, frequently misfunctions. Despite many promises to update it, apparently it only becomes worse. I need to call each time to make a booking

### 1/5 — New app doesn’t work

*2024-12-04, version 40.2410.1*

Since this app was updated recently, it no longer works on my iPhone 14. I’ve tried reinstalling the app multiple times but it still doesn’t work. I’m now back to making my bookings on the phone.

### 1/5 — Phone don’t use the app

*2022-11-08, version 30.4.2*

24/7 cars are normally good. The app is a pain to use, and I wound up with my driver in the wrong place despite selecting the station.
Service is good though - phone instead.

### 1/5 — Horrible ; DON’t USE THEM unless you want to get KiLLED

*2020-02-11, version 30.1.2*

I had a driver named Ketheeswaren and he was my first and last impression of this company. He lacks of customer service and speaks a little English which makes hard to communicate. I was expecting a smooth relaxing driving but instead I was scared for my life.

### 1/5 — Very poor

*2019-10-23, version 30.1.2*

Apps problem. Late

### 1/5 — Do not use this company

*2019-07-09, version 30.1.2*

Incredibly rude and arrogant man on the phone. Would seriously recommend using local competitors.

### 1/5 — Don’t waste your time

*2019-04-24, version 30.1.2*

Appalling service which had steadily gone downhill not the drivers fault as the controllers shouldn’t book the jobs if they can’t provide the service.   Today’s cab booked well in advance arrived 20+ mins late final straw blaming traffic is not good enough with all the technology available today particularly if driver is miles away and given job 5 mins before pick up. This is not a one off 
occurrence lousy way to run a business.

### 1/5 — Never again

*2018-12-15, version 30.1.2*

Cars late/don’t arrive. Cocky controller

### 1/5 — New app confusing as f@*k

*2018-12-14, version 30.1.2*

Finally got logged back in after 2 months And it’s hard work to use , old one was much simpler

### 1/5 — Disappointed

*2018-05-02, version 23.0.0*

The app will not load anymore and continues to crash every time I try to use it.

## Most praised reviews (10 highest-rated)

### 5/5 — Good Service.

*2026-06-23, version 45.0.0*

Always on time. 
Drivers very polite and helpful. 
Fair prices. Except the LHR trips but all cab firms seem to inflate the airport fares !!!

### 5/5 — Far better than any other cab firm

*2026-03-28, version 45.0.0*

Felt safe. Tracking the car and driver is excellent. Responsive app. Really easy to use and will recommend. We always use 247 when we require a cab! Great selection of helpful and kind drivers. They arrive on time. Thank you!

### 5/5 — Traffic awful, driver fantastic

*2019-12-06, version 30.1.2*

Amir was 3 minutes late and was mortified. He drove very calmly but his knowledge of the area got us through heavy traffic very quickly. Very nice man. 

Thank you.

### 5/5 — Good Uber alternative

*2018-06-10, version 23.0.0*

I've had only good experience with them. Cheaper and good cars than Uber at least for shorter journeys I've had. Sometimes you get a Jag for less than the price of Uber X. Though wait times can be longer.

### 5/5 — Marcos

*2017-10-09, version 23.0.0*

Very good app, I like the showed you the price quote , the only thing I don’t like it should be upgraded the app

### 5/5 — Cheapest cabs in the area

*2017-08-10, version 23.0.0*

Great app, won't use Uber again

### 5/5 — Perfect

*2016-11-26, version 23.0.0*

Great driver and helpful staff on the desk when you need them, something you won't get with uber.

### 5/5 — Worked very well

*2014-05-04, version 10.0.0*

Easy to use, tells you the price & cab arrived quickly

### 5/5 — Wow what an App! 🚕

*2013-09-18, version 1.1.6*

This app is so easy to use and so clear to understand. Can't wait to book my next cab 👍😍

### 5/5 — AMAZING!!!!!

*2013-08-14, version 1.1.6*

Brilliant app works perfect! Very easy quick way to order a cab. No other cab company i know offers this service. Very happy, worth downloading.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-09.*
