# 24pay — user reviews > 129 indexed App Store user reviews of 24pay by PTPOnline SRL, rated 3.40/5 from 27 ratings. - Source: https://appshunter.io/ios/app/24pay/id1282006921/reviews - App overview in markdown: https://appshunter.io/ios/app/24pay/id1282006921.md - Rating breakdown: 5★ 15 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 10 ## Newest reviews (18 of 129) ### 4/5 — Easy to use but with some bugs *2026-06-27, version 3.0.36* It's easy to use. One problem is that when you buy the ticket, it's already activated and you can't choose when to use it. I bought it once and it gave me an error. I closed the app and bought it again and noticed I was charged twice. ### 4/5 — What is this hot mess? *2026-05-28, version 3.0.36* The SMS is not coming and many other issues. 28.05.26 updating the rating after receiving an answer for my abrupt review with a clarification and steps for solving. Appreciated! ### 3/5 — Sometimes cities disappear *2026-05-02, version 3.0.36* The app is good most of the time, but like 1-2 times a year there’s a period of several weeks when you can’t buy tickets for certain cities, which is bad becomes for Cluj for example, you can only buy time-based tickets from this app. ### 2/5 — Brasov (and not only) being taken off and put back on the app constantly *2026-04-20, version 3.0.36* Why do you keep removing and adding cities in the app? Why can't the cities remain accessible to the users once the system has been implemented in it? ### 3/5 — Apple Pay *2026-04-20, version 3.0.36* I prefer the payment method through apple pay. Too many steps if you want to make a payment and especially if you have a different card ### 1/5 — SMS Einkommen *2026-03-31, version 3.0.36* SMS Notifizieren hat nicht funktioniert bei UA,DE Nummern ### 1/5 — Не работает *2026-03-21, version 3.0.36* Приложение не работает с украинскими сим картами ### 1/5 — No SMS verification code for foreign numbers *2026-03-20, version 3.0.36* No SMS verification code for foreign numbers ### 1/5 — Useless *2026-03-12, version 3.0.36* It doesn’t send activation codes to a Polish phone numbers and therefore it’s useless. ### 1/5 — Does not work properly *2026-02-17, version 3.0.34* Doesn't work with a Polish phone number. SMS with code doesn't arrive. ### 1/5 — SMS code not received on foreign numbers *2026-01-31, version 3.0.34* SMS code not received on foreign numbers ### 1/5 — SMS kommt nicht an *2025-12-28, version 3.0.33* Die BestätigunsSMS kommt bei der dezenten Nummer nicht an ### 2/5 — SMS Code *2025-12-04, version 3.0.32* I also didn’t receive the validation code by SMS. ### 4/5 — Usually great but lately doesn’t work *2025-12-02, version 3.0.30* It is usually a great app that I use every day, but lately it gets stuck in the payment processing window, loading, without charging me. I wrote to STB and they told me to update the app - I did and have the same issue. ### 1/5 — The app is not working at all!!! *2025-11-18, version 3.0.28* When I try to open the app it says “the data couldn’t be read because it isn’t in the correct format”. I tried to uninstall the app, update software (iPhone 16 pro), change the network connection… NOTHING! What is going on?? ### 1/5 — Ticket for Brasov *2025-11-12, version 3.0.26* The option to buy a ticket for Brasov is unavailable. This has been happening for a few weeks. Do you have an eta for when this will be fixed or should i just uninstall it? At this time is simply useless to me ### 1/5 — 0 communication *2025-11-12, version 3.0.26* It’s a shame that the app has disabled features since last month, gave no clear information about the maintenance duration. Then jumping to point fingers at the customers. They clearly do not care, else they have some of the most incompetent developers ### 1/5 — Atât se poate *2025-11-11, version 3.0.25* Mentenanță de aproape 2 săptămâni, niciun comunicat despre când o să fie funcțională din nou. Bravo. Foarte profi ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless app *2026-08-12, version 3.0.36* Not able to recognise invoice or trader or not even manual information ### 1/5 — No verification SMS received after couple of tryouts *2026-08-11, version 3.0.36* No verification SMS received after couple of tryouts ### 1/5 — SMS kommt nicht *2026-07-21, version 3.0.36* Mehrmals versucht, DMS kommt nicht ### 1/5 — Non functional *2026-07-16, version 3.0.36* As past reviews months ago stated SMS don’t arrive so use is not possible. ### 1/5 — Nu folosi aplicatia, compania nu e serioasa *2026-07-15, version 3.0.36* Aplicatia pe iOs are probleme serioase: nu foloseste Apple Pay; nu foloseste FaceId. Compania nu are niciun proces serios de returnat fondurile in cazul care o tranzactie este anulata de client. Cu-atat mai mult 24pay nu te ia in serios ptr returnari de fonduri daca suma implicata este mica. Reprezentatii de la serviciul clienti trimit clientii la Compania De Transport Public Cluj, CTP trimite clientii inapoi la 24pay. Raspunsurlle servicului clienti de la 24pay variaza in functie peste cine da clientul si daca persoana respectiva are chef sa-si faca treaba sau nu in ziua respectiva. Fa-ti un bine si evita 24pay. ### 1/5 — App works when its in the mood *2026-07-04, version 3.0.36* App was build for 2010, it works sometimes. If you are lucky not to get a black screen every time you try to pay. The UI is 2012 for a backend from <2010 that is decent, pretty much explains why the app works like this. The integration with the bank barely works, the app says check the bank app to finish payment! Ofc it s not there lol Usual app build by 50 people that breaks more often than works. ### 1/5 — Do not with german number *2026-06-24, version 3.0.36* I have tried to gain access with my german number several times. No input assistance. No reaction. I saw this app on a friend’s phone. Super, but not for me. Seems, this ist bad with for tourists from abroad. ### 1/5 — Čistý odpad! *2026-04-17, version 3.0.36* Nefunguje, nedá sa zaregistrovať!!! SMS neprišla! ### 1/5 — Couldn’t receive a code *2026-04-09, version 3.0.36* Doesn’t work ### 1/5 — SMS kommt nicht an *2026-04-05, version 3.0.36* Gleiches Problem, es gibt nur einen Weg die App zu aktivieren, per SMS, und die SMS kommt nicht an. Deutsche nummer auf Vodafone. ## Most praised reviews (10 highest-rated) ### 5/5 — Excelent *2026-01-22, version 3.0.33* Excelent ### 5/5 — Necaz cu cardul *2025-12-15, version 3.0.32* LLE: ultimele updateuri au corectat erorile, aplicatia merge smoothly again. As vrea sa pot achizitiona si pachete de cate 10 calatorii din care sa pot activa biletul la nevoie. LE: ieri mi-a luat de 2 ori banii de bilet pentru ca mi-a dat eroare in timpul achizitiei. Ba apare cardul cand vreau sa cumpar bilet, ba nu apare. Cardul e salvat, sa ne intelegem. Eroare de database communication primesc de fiecare data. ### 5/5 — Lala maryam *2024-07-06, version 2.2.3* Lala maryam ### 5/5 — Can’t add new card *2023-09-29, version 2.0.8* Hi I can’t add new card for payments. I received message with fails Please fix ### 5/5 — No Apple watch app *2023-06-14, version 1.8.25* I will be good to be a apple watch app to show the ticket in case of a buss control ### 5/5 — Great app *2022-10-06, version 1.8.3* Great app, but FaceID is no longer available. I reinstalled, logged in and I am not prompted for it. Also the app no longer requests FaceID permissions. ### 5/5 — Easy and quick *2022-10-06, version 1.8.3* Easy to buy tickets or what you need from here. ### 5/5 — Convenient app *2022-09-19, version 1.8.1* All good ### 5/5 — Buy again feature not working *2022-08-26, version 1.8.0* After last update, buy again option is not working anymore. Nothing into history view to choose to buy again. Feature was working before update ### 5/5 — It works well *2022-06-01, version 1.7.15* User friendly and a quick way to buy your ticket. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*