# 24symbols – online books — user reviews > 58 indexed App Store user reviews of 24symbols by Zed Italia S.r.l., rated 2.90/5 from 51 ratings. - Source: https://appshunter.io/ios/app/24symbols-online-books/id448330677/reviews - App overview in markdown: https://appshunter.io/ios/app/24symbols-online-books/id448330677.md - Rating breakdown: 5★ 14 · 4★ 9 · 3★ 3 · 2★ 7 · 1★ 18 ## Newest reviews (15 of 58) ### 3/5 — Clunky *2025-05-12* The app for reading is quite clunky compared to say kindle or Everand. The choice of books is good, so will be persevering ### 3/5 — i thought the other users were joking *2025-01-30* when they said the app wont let them change the direction of the screen. they werent joking. this is a book reading app. plenty of people like to read books in twopage view (horizontally). this app only lets you read vertically with a giant ipad sized page. **Developer response:** We are sorry for the inconvenience, we will continue working to improve your experience. Please help us to improve your score and don't forget to make the corresponding updates. ### 2/5 — still issues *2024-10-01* Unfortunately, same issues with stability, crashing, not opening. Very disappointing. **Developer response:** We're sorry you had a bad experience, so let us know if there's anything we can do to improve it. In any case, we would be very grateful if you would consider giving the app another chance and more stars. ### 3/5 — Landscape mode on iPad *2023-05-22* Needs to work in landscape mode on iPad **Developer response:** Thank you for your feedback! This is something we definitively want to work on in the future. Happy readings! ### 2/5 — major overhaul *2023-03-07* this app needs alot of work first when searching for certain subjects the results are very limited second when you review a books their should be related books for that category the loading takes a while to load for what im paying for should already be in this app granted i have found books pertaining to my interests here but i have to scroll through the categories to find what im looking for 😤😡😞 **Developer response:** Thank you for your feedback! We are continuously working on improving the app and love to hear your suggestions. At the moment we only recommend similar readings on our website and via email once you have finished reading a book. We will certainly look into options to include this function in the app. ### 2/5 — Horrible app but has tons of books *2020-11-24* The app itself is horrible. Doesn’t let you change the rotation of the iPad, takes a long time to load the book, books stay in the currently reading even after showing 99% read and the search function is horrible and you can’t search for a book from the author from a books info (ie looking for the others in the series). The app needs a lot of work and help but the thing is I continue to use it because the datebase of books is large and has a lot of the books I want to read that other online libraries don’t have so I suffer using the app. Have it 2 stars because of the large book selection but the app need major overhaul. **Developer response:** Hi Lynsey, we are happy to hear that you like the books we are offering. We work hard to include great books and recommend the best books of the moment on https://www.24symbols.com/24stories/en/the-best-books-of-the-moment/ We also love your feedback regarding the functionality of the app because you make some valid points that we are keen to improve in the future. ### 2/5 — Unstable *2020-10-24* App crashes and then you have to search for your spot in the book again can by off by 25 pages. If they do not fix will drop my subscription **Developer response:** Hi, can you please contact us at support@24symbols.com with a detailed subscription of the error, so that we can look into this and fix the issue as soon as possible? We take these reports very seriously and look forward to hearing from you at support@24symbols.com to improve your reading experience. ### 2/5 — Very unstable *2019-12-30* The app works when and if, constantly freezes and randomly shuts down. I notice it has been a year since a similar review but still nothing done!! 30/12/2019. I have been using this app for a couple of months now with my iPad Pro 11 and it randomly shuts down when turning pages locks up and I have to restart the app completely, also it is very slow sometimes to restart. Am I the only one with these problems. **Developer response:** Hi, we're sorry to hear that you've been experiencing problems with the app. Please contact us at support@24ysmbols.com and we'll be happy to analyze your case with more detail! ### 2/5 — Absolutely terrible app but great service *2019-05-17* This is one of the worst apps I have ever used but the service almost makes it worth putting up with the app. I keep hoping it will improve but so far it hasn’t. The app is constantly locking up (especially if you try to flip thru quickly),unable to load a book, losing your place when you close and come back to the app, and doesn’t work when you are offline even you have downloaded the book. I don’t think I have ever read a book where I did not have to actually the app and reopen (of course my correct location has been lost)I frequently don’t bother with the app but just use the web site which functions great. **Developer response:** We're sorry about the problems you've encountered, we did have a few connection problems and have just uploaded the latest update. We hope you'll enjoy the new version and enjoy reading with us. If you still have specific problems, please contact our support team at support@24symbols.com and we will help you! ### 1/5 — Awful *2018-10-03* Hard to even get into the app. Doesn’t sync properly. Don’t waste your time and definitely don’t waste your money. ### 1/5 — Premium books not ID’d *2018-07-16* App does ID books as premium at the beginning. Older books come up as available and you can start reading. However about 40 pages into the book, it keeps asking if you want to join premium. If you don’t join you can’t continue! Not worth starting any book or joining. ### 2/5 — Great idea, extremely poor execution *2018-04-25* The app freezes randomly and books won’t load. While the overall idea is good, the app in itself is a joke! ### 2/5 — Crashes too often. *2017-10-05* I want to read a series so I purchased a month, but I won't do it again. ### 1/5 — Good books terrible app *2017-07-25* It freezes a lot and you have to restart the app. It crashes when deleting books from your reading page, which then reappear. Navigation is awkward but you have to have the app because the website isn't fully functional either. (I couldn't enter my age to access any mature content) I doubt I'll sink more then the first $8 into this. Update: I can't unsubscribe because the website is broken you can't do it from the app. It's not worth it! ### 2/5 — Just awful *2017-06-13* Literally the only positive of this app is the selection. Beyond that it crashes every few pages/minutes. It is quick to restart, but when you have had to do it about 50 times per book it is infuriating. Most bewilderingly, it does this even when you've downloaded the books to read offline. What is it even loading? Beyond that the search function is incredibly unintuitive. I will be canceling my subscription. By this point there is absolutely no excuse to have such a shoddy app. Use some of that subscription money to hire a worthwhile developer or just take yourself off the market. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t login *2026-03-14* I have a account set up online but I can’t login in on the app. My online account says I can, but nope it won’t let me. **Developer response:** We're truly sorry to hear you can't log into the 24symbols app with your existing online account. We understand this is frustrating and certainly not the experience we aim for. To help us investigate and resolve this login issue quickly, please contact our support team directly at support@24symbols.com with your account information. ### 1/5 — Unuseable *2025-02-01* Wasn’t able to review my email address because the verification link wouldn’t load. Definitely not a problem on my end as everything else loads smoothly. Also, whenever I tried to open a book, it would freeze on the cover page. Restarting the app goes straight to the same cover page. Don’t waste your time **Developer response:** Hi, we are sorry to hear that you had a negative experience. We strive to ensure that our app meets users' expectations, and it is important for us to resolve any issues, Please feel free to share your feedback in detail, as it would greatly help us to improve the app. Also, a second chance would be greatly appreciated, Our team works to resolve all issues, thank you. ### 1/5 — Slow *2024-06-19* I should have read the reviews before downloading. So slow and takes forever to work. $9 a month for an app that doesn’t work is ridiculous. **Developer response:** Hello! Our goal is to fix possible deficiencies and malfunctions, so would you be so kind as to explain the problem in more detail? We will review it as soon as possible, but consider improving your rating. We would be very grateful for your support. ### 1/5 — Trash *2020-12-13* Unusable ### 1/5 — VERY DISSATISFIED!! 😡 *2020-06-11* This app says you get unlimited reading for free, but then it tells you to get premium. No big deal, right? Except for the fact that it lets you get 9 chapters in, and then it makes you pay, nine bucks, for premium to finish the book. **Developer response:** Hi, thank you for your interest in reading with us and our apologies for the confusion, you must have started reading one of our Premium books. Please open the menu and click on "free" to open our section of free books. We hope you'll enjoy your free readings :) ### 1/5 — Premium *2020-05-27* I’ve purchased the premium subscription and I can’t find a single book I tried looking up. There is no free trial and you can’t really know what you’re up to when you get the premium. All the titles I look for are not there and if they are then they’re In a different language ### 1/5 — Don’t—Just Don’t. *2020-05-02, version 4.18.5* When it says that you can “cancel any time” that is false. Very false. I have spent over an hour trying to cancel, but the directions I found on their website don’t work. It refers you to the home page and instructs you to menus that don’t exist. When I finally found a tiny sentence at the very bottom of a page I lucked onto, it said “to unsubscribe press here.” So I did. Then a screen came up asking for a phone number. I put in my cell (which is my only phone) and it asked me to enter the 5 digit code sent to my phone. The only problem with that was the fact that it didn’t send a code. I tried it again. No code. And again, same. There was a help Center with frequently asked questions. I clicked on that. The answer it provided was simple: “Please check to make sure you entered your phone number correctly.” Again, tried this a few times, and yes, the phone number I have had for 14 years was correct. I kept going around and around. I also tried clicked on an option which was supposed to give me a phone number to call for customer service. Great! So when I went to that option, it asked which country I am in. Unfortunately, after checking over the list of options several times I saw that “United States” isn’t on the list. The closest entry was “United Kingdom.” I finally sent sent an email explaining what I wanted and begged for mercy. A return email in several languages (English was near the bottom) informed me that they received my inquiry and the team was getting right on it! So trust me, unless you are willing to make a lifelong commitment to $8.99/month, don’t listen to them! ### 1/5 — App and site are horrible *2019-12-05* The app and the site are the worst I have ever used, they keep closing or locking up. The service isa good price and it has the books I want but the reading process is soooo bad. I keep hoping it will improve but I may have to cancel soon because I just can’t take reading a book and it locks up and then losing the page I was on! Pleas fix this is a good service. **Developer response:** We're sorry to hear that you've had such a bad experience. Please contact us at support@24symbols.com so we can have a more detailed look at this issue. ### 1/5 — Do not subscribe! Save your money. *2019-02-18* App closes constantly. The search function is awful. Category search does not return results. This app does not work. I was bummed, it seemed like it would be great. ### 1/5 — Crashes too often *2018-10-09* I just read a review that stated it crashes over 50 times even when downloading book but the review was a year old so I decided to try it anyway. Unfortunately, this is still the case. It freezes every few pages or completely closes up to the point where I have to restart my phone. This literally happens every 3 or 4 pages. Can’t enjoy reading this way. It’s a shame. ## Most praised reviews (10 highest-rated) ### 5/5 — The BOOKS are uncanny *2024-10-25* The unbelievable amount of titles at "hand" has kept me at bay many times over for any and every occasion. ### 5/5 — 24 symbols *2024-06-26, version 4.19.1* esty encantada con sus libros,pero creo que deberan poner más libros de suspenso,triller,policiacos, de autores reconocidos gracias ### 5/5 — Muy bueno *2022-09-16, version 4.19.1* Estamos muy contentos con este programa,sus libros son los mejores,tengo una petición si está en sus manos,que pongan novelas de corin tellados,es para mi querida abuela ,gracias y muchas felicidades ,bendiciones Miriam ### 5/5 — It’s a good app *2021-09-26* I started from their website to the app since I was younger always good reads, sad to see poor reviews but it’s pretty good app to read **Developer response:** Thank you, we're glad to hear you like the app! ### 5/5 — Only app I use to read books *2018-09-05* It’s a really good app One main reason I like it is because it has books you can’t find any where else ### 5/5 — Fantastic collection *2017-02-12* Wanna read a book or a series of books not easily available? Well, come here and you will most probably find it. I did not know what I was miss till I landed here. A good reading app and your own bookshelves makes it a great reading option. ### 5/5 — Gracias *2016-04-08* No sé cuánto tiempo lleváis en marcha pero gracias a Facebook os encontré y estoy disfrutando. Merece la pena ser Premiun. Gracias y seguir por favor con el buen servicio que estáis dando ### 5/5 — Perfect for summer night reads *2015-04-19, version 4.9* Great selection of books. Reasonable price. Even has books that are hard to borrow from the library. Love this app. ### 5/5 — Me encantó! *2014-08-27, version 4.4* Es genial encontrar esta app gracias a ella puedo leer infinidad de libros en especial libros clasicos que me gustan tanto :) ### 5/5 — Great user interface and content *2014-03-24, version 4.3* Really like the interface and growing content. Great app for readers. Getting better release after release --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*