# 28 by Sam Wood — user reviews > 159 indexed App Store user reviews of 28 by Sam Wood by Australian Life Tech Pty Ltd, rated 4.70/5 from 72 ratings. - Source: https://appshunter.io/ios/app/28-by-sam-wood/id1343415654/reviews - App overview in markdown: https://appshunter.io/ios/app/28-by-sam-wood/id1343415654.md - Rating breakdown: 5★ 63 · 4★ 5 · 3★ 1 · 2★ 0 · 1★ 3 ## What do users think of 28 by Sam Wood? Overall sentiment: mixed **Pros** - 🚀 Easy to use - 👍 Variety of workouts and recipes - 💪 Effective for weight loss and fitness - 🧘‍♀️ Includes meditation and mindfulness - 🍔 Delicious and healthy meals **Cons** - 🐛 Buggy app with crashes and glitches - 💰 Expensive subscription fees - 🔍 Lack of transparency around auto-renewal - 🙅‍♀️ Poor customer service and refund policy - 🤯 Overwhelming number of options **Commonly reported bugs** - Workouts not loading properly - Shopping list not updating correctly - Inability to unmark completed workouts - Sync issues between app and website **Most requested features** - More dietary options (e.g. vegetarian, pescatarian) - Better integration with fitness trackers - Improved navigation and search functionality - Ability to customize and save preferred workouts/meals ## Newest reviews (10 of 159) ### 2/5 — Review *2026-06-20, version 2.0.27* I would like to be able to look back to previous weeks to see when I’ve missed meals that I could still cook them when I need leftovers ### 3/5 — Great program *2026-04-20, version 2.0.21* Love the program but the app has lots of glitches. Will drop out at random times if screen is touched during workout. ### 5/5 — Great app! *2026-01-14, version 2.0.15* Have used this for quite a few years now and prefer the app to the web version. The program itself is great and gets me exercising every weekday. So many different options - love it! ### 5/5 — Life Changing! *2026-01-12, version 2.0.15* I love this program. It is so achievable and what it offers is so comprehensive. It has helped me become a healthier and happier person. I recommend it to all my friends. ### 5/5 — Best tool for weight loss *2026-01-12* I am a 54 year old female who has tried for years to lose weight. Have tried other apps, been to a dietician, had gym memberships and tried to go it alone. I decided to give this a go while they had a Black Friday sale on. I haven’t looked back! Tasty easy to make recipes in the meal plan, fantastic exercise videos that don’t require a huge amount of equipment and amazing support with a couple of phone calls in the beginning to check in and see how I was going as well as regular emails. I have since signed up for a full year as it is so reasonably priced and invaluable in helping me to reach my health goals. It’s not just about weight loss, it’s about feeling brighter, no bloating, no brain fog and a new sense of vitality. Life is good! ### 5/5 — Great program *2026-01-12, version 2.0.15* Very flexible. Works well. Already lost 2kgs in 2 weeks. ### 5/5 — Love 28 *2026-01-12, version 2.0.15* I love the option to do different workouts everyday to keep you motivated & the recipes are quick & easy. They taste amazing ### 5/5 — This app & program changed my life *2026-01-12, version 2.0.15* The app (and program) is so easy to navigate for health, fitness and nutrition. ### 5/5 — Fantastic app *2026-01-12, version 2.0.15* This app is all you need to use the 28 by Sam Wood program, which I love and have used for years. I love that the program constantly evolves and offers such a huge variety of exercise and food. ### 5/5 — Home fitness *2026-01-12, version 2.0.15* Best home fitness app, easy to use with great results , easy meals to make, great variety of classes to choose from so you don’t get bored ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolute waste of money *2026-06-12, version 2.0.25* Not customised in the slightest. No contact at all, no check ins ect. Basically a fb group where other members help you, not staff. Apparently it used to be good and has taken a massive dive ### 1/5 — Scam *2026-05-02, version 2.0.22* If I could rate this app 0, I would. This is a scam! I unsubscribed as I was not using and have been charged for 2 payments of $146.99! DO NOT SUBSCRIBE ### 1/5 — Terrible support and terrible product *2026-04-09, version 2.0.20* This app is terrible and the alleged trainers and team are not helpful at all. Terrible customer service!!!! ### 1/5 — Menopause plan *2026-03-11, version 2.0.20* Should be doing heavy weights and zero mention of osteopenia exercises - if I could rate the program zero I would ### 1/5 — Terrible *2026-03-10, version 2.0.20* Such a rip off!! canceled but continued to get charged. Workouts are really boring and I never feel like I have done anything. So disappointing and waste of money ### 1/5 — Fraud *2026-03-10, version 2.0.20* Do not sign up for a free trial. I have been charged x 2 times 3 months and then 6 months after I tried the free trial. There is no one to call only an email address. Total scam! ### 1/5 — Last update renders app completely inoperable *2026-02-21, version 2.0.18* Using an iPad and all the app does it constantly refresh and reload. Can’t change meals,can’t move between days in the calendar. Landscape to portrait changes completely fry the app and it likes to add in ingredients to the shopping list that aren’t on the menu planning. We won’t be renewing our subscription given how broken this app is! ### 1/5 — Lack of transparency!! *2026-02-05, version 2.0.17* I’m extremely disappointed with the SamWoodsBy28 program. The information provided about the ongoing direct debit and discounted 3 month trial was misleading and the cancellation process was not transparent. Despite making clear requests to discuss the matter via a telephone conversation, these requests were ignored, which I find both frustrating and unprofessional. A request was also made for tax invoices and a copy of the ‘agreement’ that I adhered too again to no prevail. Good customer service requires clear communication and a willingness to resolve concerns directly and you would think a genuine interest and care in clients making progress and checking in if it appears they have not been active on account (due to not being aware still being charged!!) Unfortunately, that has not been my experience. I would not recommend this program based on the lack of transparency and poor responsiveness once issues arose. ### 1/5 — Money hungry app *2026-02-04, version 2.0.17* Won’t remind u when payment is due and will deduct without warning. Wouldn’t waste my money or time with this app. ### 1/5 — Zero stars - scam *2026-01-12, version 2.0.15* Apparently clicking to create an account (to trial) locks you into a subscription for $149 every 3momths. No subscription on your list, no email reminders, no receipt. And this withdrawal happened 4 times without me realising!! Completely unacceptable and unlawful. Customer service refused refund. Avoid at ALL costs. Complete scam. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy Wins Every Day: Meals, Movement & Motivation *2026-07-28* By far the best program for simple health and weight loss! The weekly shopping lists have made a huge difference for me. I only shop once a week now because I don't forget anything, and I always have a week's worth of meals ready to cook. Plus, I'm LOVING the new easy meals I'm making for myself and the family. The variety of workouts is perfect too. I can do them anywhere, anytime, which makes staying consistent so much easier. But the real winner for me is the support. The community is incredible, and the 28ers are simply THE BEST! Most importantly, this program completely changed my mindset. The focus isn't on being perfect, it's about getting a little better each day and building consistency. That was the switch that finally clicked in my brain, and it's why this is the only program that's worked for me out of AAALLL the weight loss programs and apps I've tried. This is hands down the BEST! I'm 5kg down in a month and have lost around 16cm of unwanted fat from my body. Thank you, Sam and the entire 28 community! ❤️ ### 5/5 — AMAZING *2026-06-21, version 2.0.27* Sam Woods’ 28-day challenge was really helpful and motivating for me. It included lots of different exercises, so I was never bored. It was also great to learn about balanced nutrition and healthy food choices. ### 5/5 — Fantastic app! *2026-06-19, version 2.0.27* Great meals fun exercises, keeping me consistent every day! ### 5/5 — Altogether fabulous! *2026-06-17, version 2.0.26* Fabulous workouts (especially cardio and core on Mondays and strength on Wednesdays - both with Sam), great recipes with a sustainable balance of proteins, Carbs and fats and fabulous support from the 28 Family (staff and fellow participants). Highly recommend. I love it!! Ps special nod to walk n talk on Saturdays with Harps - what an awesome coach!! ### 5/5 — Make the commitment *2026-05-25, version 2.0.23* Awesome programme, you will have no regrets purchasing! Do it for yourself, your family, your partner commitment together and grow healthier habits ### 5/5 — Flabby Fantastic *2026-05-18, version 2.0.23* Such a great work out, love your positivity Sam and how you do as on small steps ### 5/5 — 👌🏻👌🏻👌🏻👍🏻👍🏻👍🏻 *2026-04-24, version 2.0.22* It’s so good it’s only been like 4 days and I can already slightly see results ### 5/5 — Love this app 😊 *2026-04-23, version 2.0.22* Workouts stay fresh and recipes help with my meal planning and shopping all in one. Highly recommend ### 5/5 — Recipes *2026-04-21, version 2.0.22* It took a while for me to navigate the website but once I worked it out I’m loving the variety of recipes that you can swap so easily to suit your day and the workouts. ### 5/5 — Keeping Acountable *2026-01-29, version 2.0.16* Love the app feels very structured and the food options are fab --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*