Leave a Review Webex Meetings
Good app but often out of sync
My company uses WebEx as our default meeting software, so it’s fantastic to have the app also and be able to not only dial into a meeting from my phone but also to see whatever is being shared on the screen. The call quality and the display quality are both great. Where I see a significant gap is that my meetings often don’t sync with the mobile app. I use Outlook on my desktop and have the WebEx widget running, and meetings sync perfectly in the desktop widget. However, on the mobile app, it’s more often than not that a meeting simply isn’t there at all. I’ve had full days that show as having no meetings at all when in reality I had several. If I have to call in using the mobile app, this is a major problem. I hope this can be fixed soon!Show lessgldngaze
Getting better - But still room for improvement
I really wanted to live WebEx, but the transition from Skype to this has not been as smooth as hoped. One of the main reasons for this is the lack of integration between it and Outlook.
I repeatedly have to click to join a meeting multiple times, and often the audio doesn’t connect if the meeting organizer hasn’t joined... I realize there’s a setting for this, but it’s only available in the Personal Room, and most of my colleagues are not using that... Why is this not available for ANY meeting scheduled?
That’s just one example of the many slightly non-user-friendly functionality.
Overall, one can get the job done with WebEx, but it’s definitely NOT my first choice. Too bad my company is taking away all the other options!! 😞Show lessTDS live music lover
Inconsistent
I don’t know if my issues are just with app or with the way my company has integrated the app with outlook. Today is was hosting a previously scheduled web meeting from my office. I clicked on my WebEx icon on my desktop and it said I didn’t have any scheduled meetings today. I hit the refresh button on the app and it still said, no meetings today. Panicked that my boss and my bosses boss would not be able to log in, I checked my Outlook calendar and the meeting was there and the Webex log in. However the join button greed out as if it didn’t recognize me as the host. So I had to start the meeting from my iPhone and email everyone the slides instead of being able to share my desktop.
Very frustrating and gives me much apprehension when leading important international meetings.Show lessDee Tate
The app is a little too complex and the sound quality isn’t great
When I try to join a meeting, there are a lot of button presses. I don’t want to turn on my camera for example. I prefer a one click dial in that gets me on the call. Let me enable all the other stuff after I’m on.
The sound quality is poor. I can hear my voice echoing in the conference room. That should be filtered. Since the app allows for dial in and computer connect, and people often do both because they dial in first and then want the slides, there should be a way of detecting echoes and quickly killing them. With the old mobile meet conference system, I had a very simple interface to see where noise was coming from and mute it. Webex is not so easy unless you’re moderating from a computer.Show lessstcguy
Auto dial hasn’t worked for weeks , useless now
For weeks the auto dial in ‘join call’ hasn’t worked . This is after years of working perfectly . This was THE great thing about the app and it’s now useless to me without it . The auto generated number is incorrect as it has a 01 added where there wasn’t one before and so this prefix to the meeting number means the system doesn’t recognise the infoShow lessJanberwocky
Pushing updates at meeting time
This is my meeting app of choice (over Skype, GoToMeeting etc.) and it’s generally great for global use, however lately it seems to push a massive mandatory update right at the time of the meeting, causing delays to get started. If I’m the client, I’m late, if I’m the host, I’ve left people hanging. Embarrassing on several occasions.
Even starting 5 minutes early (my default now by necessity) is no guarantee that I won’t be hung by a long update on my limited bandwidth. I can use it twice in a morning then the third use in the day pushes a large update so there’s no predicting it. An option to proceed without the latest greatest would be a welcome alternative to such delays - at the end of the day, my priority is the meeting happening over the version I’m using.
My experience is in Mac app, iPad, but issue is reported by my PC using colleagues as well. Overall, I’m still favorable, would be great if this could be addressed.Show lesssomeone in Wisconsin USA
Great when working
This app is very handy, but frustratingly unstable.A Real GC
Unreliable
Consistently poor quality with calls dropping out. Customers frequently can’t join sessions resulting in late and frustrating starts to meetingsk1w1g1rl
Please stick on with a stable version
Recent past, I see multiple continuous updates breaking one or the other features. Please reduce unnecessary update frequency. With the recent update on my laptop audio is half broken (I can hear but can’t speak). Earlier this happened - you have fixed it - again broken. Now, I’ve to connect on laptop for screen share and mobile for audio (you are doubling the load unnecessarily). Ruling our the headset issue - tried multiple headsets and laptop audio.
Not only this - many items regress. So please be careful with your continuous updates. Stay with a stable release (FYI - I’ve been using webex for 15 years, so not giving a bad rating - that doesn’t mean current version is awesome).Show lessPrasad MK
Couldn’t connect system useless
Hopeless system not impressed not user friendlyAlison Blacker
