Leave a Review Webex Meetings
Why would you change the mute button in latest version?!!!
I use this app for hours at a time, daily, for work meetings. Prior to version 40.8.0, the mute button was either "all red" or "grey". It was very easy and obvious to see if you were muted or not, from up to a few feet away.
Well, today I received app version 40.8.0 - and they changed the mute button! Now, the difference between muted and unmuted is almost undiscernible - and very easy to mess up. The button for both states is 98% grey, with only a super faint red or green outline in it to distinguish the state. Awful.
The app was perfect before. I'm a developer myself, so I understand the need to make continuous improvements and always having product owners trying to put their own spin on a product. But this change to the mute button is AWFUL. If there is one thing about this app that users need - it's the ability to quickly, easily, and confidently distinguish if we are muted or not, without needing to hold the phone 10 inches in front of our face to tell. Eeek. Please revert the mute button changes. Not being able to confidently tell if I am muted or not takes the app from 4 stars to 1 star for me - as it becomes a liability.Show lessKevin 72638393
Core functionality is fine, but REALLY clunky
The video and audio quality are good, and it’s easy enough to share different types of content. It’s also pretty easy to customize settings such as beep on entry/exit, automate, etc. The reason it only gets two stars is that it’s not at all user friendly for guests of the meeting. As the host, you can learn the quirks over time and live with them, but when you’re inviting outside guests to a meeting that are not familiar with webex, it’s as if they need to be an IT engineer to figure out how to log in correctly. I either host or am a support person for around 5 small webex presentations each week with executives outside my organization. I can say that more than 50% of those meetings begin with technical difficulties where at least one outside person can’t figure out how to join correctly. If it happened once or twice, I would say it’s their fault, but this happens at least 3 times per week, and sometimes with users that should be well-versed in technology.Show lesssaleen8927
Dumb overlay that you cant exit out of.
Using brand new iPad Air. Joined Webex meeting via link with app already installed. Had used it once in past and WORKED FINE. Host asked me to share screen so I could see what she’s doing. Being new to this I asked how to as there are NO icons nor instructions how to do this. Just phone icons of who is in the meeting. She says click anywhere on screen to see icons. Like ai should just know this...dumb UI there. Next icons show with ZERO note of what they do. Had to click several of them to find where to share screen. Still very little advice of what you should do to simply VIEW ANOTHER PERSONS SCREEN. Took 5x to finally get to see other persons screen. Each time an annoyingoverlay pops up with some notification that the screen is being shared but NO WAY to get rid of it. So my hosts screen is completely blocked by this annoying overlay with no exit or X or minimize or any way to get rid of. I was about ready to throw iPad out the window at this point. Im still utterly irritated. I clicked just about everywhere before almost giving up when it finally disappeared. completely un user friendly and dumb icons that you have to just know to click screen randomly to get them to pop up. Then they have NO indication of what they are for or any help to accomplish a simple task. Two stars and thats being generous only because it finally worked on 5th try and worked fine the fist time...Show lessSource Consulting
Good on battery life but quality variable
Using video conference apps has become essential in the last few months. I prefer to use these on my ipad, freeing me to use my laptop for typing notes, looking up papers, etc. Compared to other apps, I have found the WebEx app uses a lot less battery than others - this is a really good feature as video apps rapidly draining my battery has become a real issue. On the downside, I’d say I encounter more issues with WebEx than other video platforms, eg being unable to join meetings, losing connection, streaming quality, etc. Functionality also seems more limited than other platforms such as Zoom. If these issues were resolved while retaining the battery efficiency this would be a much more competitive video conference app.Show lessMaximus Criticus
It works great...when it works
The app works very well on iPhone... when it works. With an average of 10-12 Webex meetings per week, and usually I use the desktop application for most of my meetings. However, the desktop app is quite glitchy and often requires an extremely high bandwidth to use video & audio simultaneously. It’s usually one or the other. So I am using the app on my iPhone several times a week and I’ve found that it’s clear and functions properly 80% of the time. The other 20% is just WONT connect. It’s either on or not. No middle ground and no half-way access. It crashes fairly easily sometimes and others it crystal clear and I have zero issue. I’m other words, I’ll keep using it bc my employer uses it for all our meetings but personally, I have very little faith in its reliability.Show lessRales McGee
Pity they dropped unlimited calls
When I signed up, this had no time limit on video calls, which was great, as we have friends in different parts of the country that often get together, for social events. COVID obviously put paid to that, so getting all of us together was great. As there’s quite a few of us, 50 minutes doesn’t give everyone a good chance to chat fully, so we weren’t happy when the unlimited time went to 50 minutes. We’ll have to look for a different app that may do unlimited, or a longer limit. The app has worked as well as others that I have tried so I’ve seen nothing technically better with Webex than most of the others that do end to end encryption. Pity they spoilt it.Show lessWebexSpoilsports
Why I recommend Webex
I like Webex because of this difficult time I needed an app to do meetings with my classmates and teacher. Some times it doesn’t work so I gave it a 4/5 and I hope you understand that because I think it’s reasonable.😁🙂I also like it because you can change your background. It works great for me and I love it.👍
It really changed me during remote learning from thinking remote learning was boring to looking forward to meeting my class!😁😄😃Show lessfire gile
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
WebEx is the beeeeest like it has all you need like this whiteboard so you won’t need to bring one in front of the camera you can even share your screen just click the button and go where you want to share the screen and I think you can even choose your background so all you need to do to login is there will be a number and you tipe that in first box in second box you tipe your name and then you tipe that password with the @ in it and just sit back and wait for the meeting to start because when I call my class (3/4 h) I find it super easyShow lessby Sifat Kaur
Clear Sound, Good Reminders, Simple Joins
I use Webex for work multiple times a day, and I join via the desktop app, through chrome, as well as the iPhone app. I prefer to use the app to connect to meetings over a dial in number for a couple of key reasons:
1. Ease -when using the app, you don’t have to dial any numbers / bounce back and forth between meeting information and key pad on the phone.
2. Clarity - everyone’s voices come through noticeably clearer than a typical cell network call. I don’t know if it’s an order of magnitude better, but the sound almost comes across as studio quality rather than phone quality, it’s that good.
3. Consistency - aside from losing cell service, I’ve never had any issues with connectivity loss.Show lessMr. Model Citizen
Remote learning use :)
It’s really great if you don)t have it GET it! If you’re home learning or remote learning in this COVID-19 crisis it’s awesome in my opinion better than Zoom witch has a 5 star review that’s rubbish my 5 star review is correct (no-offence) but really it’s a free app get it now if you don’t like it delete it it’s worth trying though! There’s ONE bad thing if your having/using it for assembly’s you can’t really see everyone’s face... but it’s better than a Zoom conference call Zoom should be a 2 and a half star review for the makers of Webex thank you, your helping MY school and other schools too!Show lessPaabitypoob
