Webex Meetings User Reviews

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  • Great app, easy to use on the go

    I experience no issues with using the app on an iPhone. When my corporate Windows-based PC lets me down I know I can quickly recover the connection by switching to it on my phone. Sound/video quality is clear and although seeing shared content on the screen isn’t ideal (due to screen size), it’s manageable if a larger screen isn’t available.

    The slightly more direct connection to the Webex back-end than my work laptop allows seems to make for a better connection.

    Would like to be able to copy my personal room information easily from the app to send to someone to invite them to a conference call, but other than that, this is a very good app.
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  • good for home school

    my school has been using WebEx to get the students to meet up with the teachers and interact with the rest of the class it has been really great because seeing my friends faces is great although most of my friends aren’t my class that was a bit of a bummer that’s why I only gave it four stars but then again I guess that’s just my teachers choosing the class but also most of the time other people are really glitchy and sometimes even if I have full bars of Wi-Fi appear really glitchy to other people I don’t know if it’s at their Wi-Fi or if it’s the app but it’s really glitchy and a lot less quality than Zoom
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  • Could have been a five-star rating!

    The sound and video quality was excellent. I would have given five stars for that. There was, however, a tremendous amount of background chatter from a few people who did not have their microphones muted. This was my first use of the app and I figured out what the problem was. The app symbols for microphone and camera change from red, when not on, to black, when on. However, the strikeout symbol remains on the microphone and camera icons even when they are on! So, unless you already know that red means muted and black means unmuted, you can get confused. Several of our call participants did, leading to all the background noise. As a result, the call host had to keep everyone muted all the time and unmute, individually, each person who wanted to speak. How ridiculous is that? Please remove the strikeout symbols to avoid this confusion.
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  • Meeting platforms for teleworking

    I have been using Webex for 4 months to call into meetings. The primary reason that we are using it was due to the lack of security in zoom. Unfortunately, zoom has a much better interface. Zoom was easier to use for meetings. I am also an instructor and found that switching from my iPad to power points was a lot easier. If you have a choice, zoom is better. If you need the security, then Webex has less features, but is adequate for most uses. It helps if you notify everyone of the following video meeting protocols- 1. Everyone who logs on should have the mute button ON, unless they are speaking. 2. Request that the video is on so that you can see the speaker- communication by audio only misses the facial expressions and other cues to that are missed in text or audio only.
    The meeting host can mute those that haven’t figured out the mute button.
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  • Webex Meetings and Webex Teams oddly incompatible

    Confusion persists about why there are 2 apps by Cisco doing similar things differently and “fighting” over my hardware devices such as the camera and microphone. A given meeting might appear in one or both apps but connecting from the “wrong” app won’t allow camera or mic access... but there is no consistency on which app will work better. It adds up to unnecessary delays and frustration at the start of many meetings. Once up and running both apps work well but lack of optionality re video layout sometimes is a pest, particularly the position of view of self and of person actively speaking or another listener on the call you might want to be viewing simultaneously (eg a senior stakeholder).
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  • Ease of use with practicality

    Loved the interface, how using it and getting to the meeting, or simply smashing through all the features is so easy.
    I love what you guys have done with the app.

    Also, it works like a charm.
    Keep up the good work.
  • Grid View

    I’ve been using this app since the pandemic for work and we really like the app. It’s super easy to use. The only issue as I’ve stated before was the lack of grid view while on a conference meeting on my iPhone. The last update said this would be available although while in a call this morning I couldn’t find the option for it.? My software on the phone is updated and obviously the app is updated because I seen the upcoming option for that feature when it updated. Maybe it’s user error, but I couldn’t find where to enable grid view. Either way, thanks for the straightforward easy app where I can connect with my second family for work!
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  • Better than the desktop app for windows 10

    This app is quick and easy to use . Connects faster than my computer and the settings are more obvious . You know the important ones like mute, and video. The computer audio options always seem to have issue. The mobile streaming video for presentations is amazing and high quality.

    Pro Tip: Set your mic to mute as default when joining meeting, and choose that setting for participants in your meeting settings.

    Audio Note: if anyone in your meeting is dialing in from a telephone, their audio will be crap and have a delay , making it impossible for more than 2 people to have an efficient conversation. Use your computer for audio with any Bluetooth headset. Or Use the app for audio. If you have bad data service of no wifi, you may have trouble here. 99% of these meetings are for jobs that would need data anyways, so where are you trying to “work” from that you can’t connect. While driving also is probably a bad idea.

    People with computers: Use your Bluetooth headset!!! Dialing in ruins the meeting for everyone! You also have option to setup meetings that don’t allow dialing in.... but then the dinosaurs wouldn’t be able to join. I thought they went extinct ?
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  • iPad use

    Most recent use included about 30 people around the USA, using a PowerPoint presentation to discuss a scientific project. Seeing people as they spoke was not a priority. The most challenging aspect was getting participants to mute their phones and microphones to eliminate background noise and feedback. Also, when asking questions and during discussions, effectively minimizing speaking over each other. I suggest the app provide (prominently) so best practices at the top of the meeting.

    Last year I took a training program that did use images of speakers, slide presentations, etc. Webex was the platform used every two weeks over approximately 6 months, I think about 25-30 participants. Work in between meetings included libraries of info etc. I think we stretched the capabilities of the program, and it was excellent. My experience is the users can make or break it. So again, tutorial and best practices would be helpful.
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  • Very reassuring

    Maurice Jadeh was an excellent presenter and his charts contributed greatly to the effectiveness of his message. He made the very good point that today’s financial crisis is the result of the governments round the world trying to keep citizens safe. It is not the result of some sort of criminal activity. So I think people will be much more positive when we all pull together to get out of the current mess. We won’t be looking for scapegoats, or trying to apportion blame.
    Thank you Maurice and thank you James Hass for setting this webinar up.
    John M
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