Webex Meetings User Reviews

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  • ipad connection difficulties...

    This app has higher visual quality than facetime and Zoom in my opinion....however, I’ve had difficulties connecting with the audio each time I’ve followed my registration email link invite. I solved the problem by reapplying for the app one time and waiting a substantial amt of time to finally connect and this time I resorted to calling the phone number to hear the audio. Had to put the phone on speaker, it died, then luckily was able to switch fairly quickly to another one to continue.... Went to app support, but that didn't help...that’s why I asked if this presentation would be replayed at another time. I would like to catch up and fill in the blanks. Technology!!!
    Re: a replay, it would be nice to be able to see
    presentations at another time, rather than at a specific scheduled time if possible. Sometimes scheduled live times don’t work out for the listeners to engage with.
    Thnx for this opportunity to review...the content delivery and presenter/host did a fine and professional job. Thank you.
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  • Nice quality - confusing interface

    It’s not a showstopper - but the user interface is confusing. Especially when I’m looking for a scheduled meeting - and it may be in my Microsoft Outlook account calendar, or in my work account calendar, or in my Gmail account calendar. Or not show up on any calendar at all - and just be embedded in an email.

    It’s just not as clear as it should be. And I know part of the confusion may be because Microsoft requires you to have an Outlook account to use their products. But generally, I think the vast majority of everybody have more than one email address. Which Webex should assume - and take into account when building their UI.

    Instead, it makes it a bit of a fishing expedition...
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  • For pleasure or business

    For pleasure , this is great, its free, and easy for me to navigate around, and first time guests or people who are not used to this platform is may, in my experience find it easier than zoom, which we can be pretty hopeful about for turning zoom and other such media devices into easier and more innovative to broaden the horizon of what is possible in the future, weather it is sending CAD design or virtual reality or information rich data, we will be pleased to see where this will develop into a mass media device that is free to use, or weather it is something that will be more commercially used actively into a price racket via commercials or subscriptions, there are other such commercial apps to use.
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  • Great, secure and reliable service

    I use this for work, family and friends, and it works really well especially considering how much it’s being used during lockdowns. I use it on an old iPad, in landscape, mostly without difficulties.

    The only 2 enhancements I can suggest are: enabling the volume to be turned down lower, and making sure that the ‘Leave Meeting’ confirmation button, that pops up when you tap the Red Cross button, is not cancelled by the notifications of people leaving (it takes repeated 2-finger taps to leave at the end of a busy meeting).

    I will continue to use this service long after lockdown has ended.
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  • One Among Many

    I’ve used four different kinds of these meeting facilitating services now, including the one that started it all, Skype. They all have things they’re better at and things that they’re not so good at. I myself had to keep flipping back and forth in the App trying to input the meeting room (?) number and the passcode. It asked me for one, then the other, then took the first one away and demanded that I re-enter it again, then it took the second one away, etc. ten times, I think. I never did get the audio working properly. I ended up having to use a landline for the audio (and no, it wasn’t a settings problem). Their is another brand out there that does this much easier and smoother. In the interests of decency I won’t give out the name here. But you’ll find it.
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  • A bit complicated to get started, but great once done

    The app is a bit complicated to get started, not intuitive, guess Apple spoiled me. Once started it was great, even provided virtual background options by clearly visible invitation. Until this, I thought I was technologically competent. Getting started with this in order to join a work meeting made me feel as if I was falling off the learning curve. However in fairness as I think about it, I’m not certain how much was the app vs the instructions for joining the meeting that had tiered participants.
    Albeit I am of a certain age, I’ve utilized computers & various apps since 1987, including running my own business for 20 yrs with computer networks and all. This was largely before the iPhone and my conversion to Apple products.
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  • Not User Friendly/More Features

    Not User Friendly:
    I use Zoom; however, I have an account with WebEx. I find that people have a harder time connecting to WebEx. Also, you should not have to constantly load the application each time you use it. It should automatically work, with or without an account. One download should suffice. Also, Zoom is much easier to share from my apps files like PPT, Word, Excel, etc.

    More Features:
    We should be able to use phone numbers/texts to invite people and not just emails. When we’re in the phone/iPad, app, we should be able to send a quick text for people to join. Also, I like the features in Zoom that allows people to raise their hands if they have a comment. I realize Zoom is more for classrooms and WebEx is more for professional work presentations; however, the features should still coincide with both.
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  • Great App

    With everything going on due to COVID I have lost my treatment groups and my meetings that I had in person they were what helped me replace my time I used to use to get high and they would help me process things in my life and living clean and sober. This app has made it possible to have a one on one session with my counselor and be able to get that connection you can’t get over a phone call I am able to see her and have eye contact and feel as though she is fully present in our conversation. The app did not glitch out at all and it was a very easy process to get signed up and to figure out how to get in the video with my counselor. The only thing I did not like was that I could not figure out how to flip my camera around to where I could show what I was looking at instead of the camera being on my face I am not sure if it is even possible to do that with this app and if it is I feel that it needs to be more easily accessible. Overall this is a great app and I love it!
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  • Forced (Secure) Home Working

    This is far better than the other platforms I’ve had to use to talk with my team, Zoom is awful, laggy, and drains your battery. This however is much easier to navigate and has hosted calls of more than 100 people (good for training sessions), I don’t think I’d use it for personal things, but as a work tool I’m impressed.
    I work in the Aerospace industry and so security is a priority, this has the best end to end Encryption, and I recommend it for that reason.
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  • Better than expected

    Having researched the differences between the various systems we plumped for WebEx for its security, but were expecting to have to accept giving up some visual quality for this increased security. We run confidential panels and meetings regarding assessing and approving Fostering families and then discussing the extremely vulnerable Chidlren placed with them and their challenging backgrounds. Security is an absolute paramount consideration as we are discussing probably the most delicate of all subjects.
    When we connected Webex all up, people had dowloaded the app and used headphones and checked the security of their environment, we were all quite impressed with the quality and simplicity of use. We have found it easier to use than Zoom which we still use for non-secure conversations (e.g. with family) as some folks are still more familiar with them.
    No, overall, we have been pleasently surprised at the quality and ease of use - in fact a member of staff has found that zoom wouldn’t allow her microphone to work and she had terrible problems setting up the rest of it, but she just logged in to Webex and ‘zoom’ off she went with it!
    So ‘well done’ CISCO, job done!
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