Webex Meetings User Reviews

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  • School Council was a challenge

    We had 10 participants on the school council. The video worked sporadically. The audio was tedious to attempt to listen to properly. I think that over time some manner or methods of polity would evolve if we were forced to use this technology ad infinitum but it was difficult. It’s better to have the technology available than to not have it. We managed to complete the meeting successfully which probably would not have happened back in the 1970s or ‘80s.
    The technology probably would work vastly better with a group of 4 or less participants attempting to interact.
    1 on 1, I suspect that the technology would be fine.
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  • Nowhere near as good as Zoom!

    The background noise is so crippling! The loading of video drops all the time. The iPad version doesn’t allow for easy viewing of all people. Not user friendly for setting up meetings. Just not awesome.
  • Worked well for today’s meeting

    I had a good meeting with our group. I was easily able to join via the invite link, not needing to login as my own account. I joined on my iPad, and used my iPhone for the audio. The app provided a very readable drop-down with the Meeting ID and my Participant ID for the sound. The app controlled the mike for my iPhone, rather than settings on the iPad; this action might confuse users, but realizing that is a good way to control the mike - you just need to know that. And the group chat worked fine. We were a group of 7, and we could talk collectively. Not to compare with other meeting apps, and while it may not have similar features, this has been a great experience and I would use it again.
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  • 90% great

    Like most, we have seen a dramatic uptick in the use of WebEx and other virtual meeting tools. One thing I have now seen on several platforms is my organization support many different tools and I see the same recurring problem that for Webex calls implemented witin my agency, the links and calls work well. However, when someone from outside my agency sends me a Webex link for a call, they often have connection issues.

    It may be how Outlook handles the links inside group calls work seamlessly when you select the Join Call option, but for external calls, the link asks you to install Webx which is already installed. Then there are sometime problems with establishing the call (mostly connecting and audio).

    This is occuring more on desk/lap-top systems so I am participating via my iPhone now which seems to avoid the problem of the computer not knowing webex is already installed on it.
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  • Thumbnail video of me while scrolling everyone else pls

    We use this for our team daily stand ups that are now walking sessions outside in our neighborhoods. I would like to be able to see my video as a thumbnail always even when scrolling to see others in the scrolling grid view (in landscape mode). I also would like to be able to shrink the grid view if everyone else to see all 10 of my colleagues at once and be able to double tap to zoom in on the person talking. This is a good service, but needs these updates to improve team video experience to make an excellent service.
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  • It works, but it is clunky.

    I had no experience with online meeting apps before COVID-19 and its dislocations. I now use WebEx to meet one-on-one with students, and it works well enough, usually. However, because of the stand I use to support my iPad, its controls are hard to get to when I am hosting my meetings. Screen sharing is seriously clunky and counterintuitive. I had planned to use WebEx on an ancient MacBook Pro, which on paper appeared to have suitable memory and an adequate operating system. However, when I first tried to join a meeting, odd things for which I was unprepared flashed up on the screen saying I needed to install a plug-in, even though I had already installed the WebEx app successfully on the machine. I never was able to join that meeting. I later found some guidance on the WebEx site explaining the problem, although it still does not work smoothly on my laptop. I am relying on the tablet now, even though it drains the battery power quickly. But it’s gotta be better than Zoom, right?
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  • Much Improved, worth another look due to “secure by design”

    Our company has used GTM and its predecessors for more than 10 years. We do IT for a living and have been favorably engaged with Cisco networking products for almost as long. That led us to trying Webex and Webex for Teams, which were not entirely satisfactory even 2 years ago. The feature set of Webex lags behind Zoom or FaceTime and other consumer friendly online conferencing products.

    However, and this is a biggie, Cisco Webex and other Cisco products are secure by design. Security is not an afterthought with Cisco products and services.

    Important entities, such as the US Military and Fortune 500 companies, mostly use CIsco communication products. There’s an entire line of expensive Cisco Webex products for board rooms that runs on the same “secure by design” software platform as the entry level products such as Webex for IOS/Mac OS/Windows.

    If we’re to have a post Covid-19 future where we conduct a lot more meeting activity online, having the most secure online meeting platform, instead of the most feature-rich platform, seems like a favorable tradeoff, at least for some of us.
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  • Great Companion App

    The app works really well as a companion app for the desktop version. It won’t ever replace the version, but I think that’s okay. We need the full monitor screens and different document sharing options to get the full experience (it’ll never be convenient to screen share a complicated pdf over a cell phone).

    Since the COVID crisis, I’ve been using this app nearly every day without a single issue. It’s ideal for connecting to meetings easily, and the webcam portion lets me better connect to my team. I typically join once on my computer (to see the files and share my own), and again through the app to share my webcam. I have no complaints - everything has been working great so far.
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  • Keeps failing to signin

    I try to sign in and enter my work email address. It redirects to Microsoft Authenticator app and once authenticated, when I comback to webex app. It says “Safari cannot open the page because the network connection was lost.” Please fix. I can share the screenshot if required.
  • Totally unsuitable for school use

    Our school has been attempting to use Webex for school assemblies and class meetings for remote learning during COVID 19 lockdown. The teachers have struggled with students taking control of meetings and writing profanities up on the main screen for all to see. Also it seems the teachers cannot control the muting of microphones, therefore each meeting is extremely difficult to hear through the feedback and background noise from hundreds of children’s microphones. Not to mention the parents occasionally swearing in the background for all to hear. Perhaps the teachers are still learning how to use the technology, but I should think it was intuitive enough to avoid these basic problems. All in all our school assemblies and meetings have been a complete waste of time using this platform so far.
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