thinkorswim User Reviews

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  • Version 196.1 huge improvement! Thank you for listening to our feedback!

    Getting the latest update was desperately needed and I really appreciate the app developers for listening to the feedback on version 196.0 and made trading on the phone much better.

    The watchlist now sorts and stays the same whenever we go in and out the app. Saves me a lot of clicks. Many refinements in the 196.1 that are minor but really makes trading better again. I still notice there is noticeable lag on the sending of orders, and replacing existing orders. My internet fiber (350+ Mbps down and up) so it shouldn’t be the cause. That’s probably my only criticism for this new version. If that can be addressed in the future version, I’m a happy camper.
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  • Decent App - Needs Keyboard/Trackpad Support on iPad/M1 Mac

    Thanks for developing this app. Thinkorswim is the power user's application, especially when compared with the regular TDAmeritrade app. As such, certain keyboard/trackpad functions are notably missing, especially given the proliferation of keyboards for iPads and the inclusion of the app for M1 Macs. If these features are added, I would rate the app 4.5-5 stars.

    1. Keyboard integration for price input when placing trades. On my M1 Mac and iPad Pro, I have to click on the individual numbers as though I was using a finger. It would be a better experience if, when the iPad detects that a keyboard is connected, the user could use the numbers on the keyboard to input price into the order ticket.
    2. Multi-touch/Mouse functions (e.g. “2 finger tap, right click, etc.”). When right-clicking, the crosshair view shows up and upon release presents the user with options to place trades similar to TOS Desktop. When a trackpad/mouse is detected, please enable the user to right click/2-finger tap to place trades at the selected price in chart view (similar to the ToS desktop app).
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  • Good but charting needs work

    I like the app however when it comes to charting for some unknown reason the price axis overlaps the charts. So when looking at historical moves you can’t see the underlying candlestick to the right as the price data obscures it. Fix this and it’s perfect
  • Issues

    Love the platform and what it offers but am extremely frustrated with all the technical problems. There’s been countless instances where I’ve placed buy or sell orders that do not go thru. When you check it the color is lighter, it does not allow you to cancel it or make any changes, the order is not acknowledged resulting in enormous losses as you end up having to resubmit orders for a higher price or take a loss on the sales price. When the frozen order doesn’t allow you to cancel or change it, you have to submit a new order for a different price, suddenly the old order (which can sometimes take minutes at a time) suddenly activates and you end up with duplicate orders resulting at even further losses. Another costly problem is when you set trailing stops or stop limits and the stock breezes through it without selling. There’s been numerous other issues but those are the most predominant and costly issues. Of course It’s never Ameritrade the takes the loss, it is the user. If there weren’t so many technical problems I would really enjoy the program and frankly I’m shocked that there hasn’t been lawsuits from all the customers that have incurred monumental losses because of these problems.
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    Developer Response

    We appreciate you sharing your experience. You shouldn't have issues with cancelling or replacing your orders. If you are still experiencing these issues, try making a copy of your local watchlist and save it to the TDA Server so you don't lose this information. (Click the pencil icon at the bottom of the watchlist to copy your watchlist. Choose TDA server. Give it a name and save.) Then uninstall/ reinstall the app. If the app still has issues after trying this, call our tech team at 800-669-3900 so they can further troubleshoot your settings. Our Tech team is here between 6 am and 5 pm, CT, Mon - Friday. By the way, regarding any of your orders, our trade desk would be more than happy to review your entered orders to ensure you received proper fills. We also will be glad to check why certain orders are not executing for you. ^ZJ
  • Strong trading platform out of all in the market

    I have been using TD platform for long time and especially think or swim for number of years.
    I have seen ThinkOrSwim is high performance platform with real time trade and financial detail.
    It has always retail and institutional customers comes first mindset.
    I have used Robinhood and also WeBULL they are still not there yet compare to TD. Also I have seen conflict of interest on other platform like “Robinhood “which is not the case in here. And I am a high frequency trader where I can compare all the little detail for stock trade , option trade , required indicators and catalyst.
    Strong , robust , detail , real time and especially made for day trader and non-day trader with amazing experience . Great charting detail and financial clarity. Loved it . Strongly recommend for everyone over any other platform in the market .
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  • Great for a serious first time investor.

    I have used this app for roughly 1 year. I started my investments my first year of college, and this app has really helped me grow the money I have put in. You can have total control over all of your investments as well as setting alerts to help you choose when to buy or sell to maximize profitability. The security of the app is great, even blacking out all money balances whenever you are not actively in the app (like when you are seeing the window of the app). Over all, this is a great app to help you easily access your stock portfolio without having to log on with your computer. Great features, I highly recommend.
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  • Outstanding Analytics but...

    TOS is phenomenal when it comes to analytics and your ability to fully customize the interface to show exactly what you want to see. This is the whole reason to use it. The mobile app is really handy but the desktop application is top tier.

    However, the slippage and actual trading is atrocious. Like mind-blowingly bad. I’ve never had an order execute in less than five minutes. I placed a limit sell order a few days ago that danced around my target price (up and down and all around it) for 20 MINUTES with really high volume while I was only selling 8 shares. It never executed so eventually I canceled it and now I’m stuck holding the bags waiting for another exit point days later. Don’t use it to trade unless you want to bang your head against the wall.
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  • So much better than Robinhood

    There is so much more information and charts to analyze than Robinhood. You can change so many settings and dive into finding your own investment strategies. This app is very intimidating at first compared to Robinhood, but I strongly encourage you to dive in. Start simple by creating your watchlists. Then when want to purchase click on trade in upper right corner. It will already be set to 100 shares and instead of changing it with the +\- simply click directly on the number 100 to type the exact number of shares. Then either buy it at the market price which is if the lock icon is unlocked or lock the lock and click directly on the price and type the exact price you want to limit buy it at. Click send or confirm in upper right and your order is underway. If your order goes through then you can view your portfolio under positions tab at bottom next to watchlists. Next to that you can check on or cancel your orders under the orders tab. Hope this helps you get the confidence to give it a try. So far I love TD Ameritrade one week in.
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  • Limited capability and dated UI

    This app has nowhere near the capability of thinkorswim desktop, or even the standard TDA app really. My biggest complaint is that there is very limited company profile/fundamentals data in the quotes. For many companies there isn’t even a company description, so you have to use other apps to research companies to see what you’re even investing in. You can add description, sector, and industry rows to the table at the top of the quote but the space is so limited the text is cut off. Also, the app does not have the ability to scan for stocks using stock hacker like tos desktop. The app also just feels really dated. The UI looks like it was designed 20 years ago, and it doesn’t have iOS 14 widgets or anything. Also, some of the chart features and studies are buggy or don’t work. You can not change the color of the volume bars in the volumeavg study (or any study that has histogram bars). No matter what color you select the bars are green. The volume profile study doesn’t work at all. Overall a very dated and buggy app.
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  • Works on a basic level

    Overall it’s ok but I don’t like that there is no remember or save password. App not as good as full site for charts.

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