Leave a Review thinkorswim
Can’t trust them anymore
Have been using TD Ameritrade and Thinkorswim for my entire trading career without issue, until this week. Set a simple Limit Sell order with a simple submit on market condition because I knew I wouldn’t be able to watch the position the following day. The underlying hits the mark to trigger the order the next day and...they reject my freaking order. Yep, 400% and 200% winning positions went unsold and expired worthless because of some ridiculous “too aggressive limit order” reasoning. Support could only give some nonsensical explanation about price being too high and my GTC and how they sometimes do this to protect clients. What? This wasn’t complicated, a simple limit sell order, a market order with a floor...just put it through. So going forward I’m not sure how I can ever trust their system to not just arbitrarily reject my orders based on impossible to foresee reasoning. Manual entries and exits only now. Hopefully Schwab can fix this stuff or else I’ll look elsewhere for a broker that won’t turn my winners into losers through no fault of my own.Show lessKvltTiger
Maybe If you are a frequent trader
The concept is great and the execution is okay. Selection of settings and preferences to organize data and view it is poor and frequently confusing and not consistent from desktop to mobile versions. Display preferences are lacking especially in the desktop version, but in mobile versions too. Font size can not be controlled. Dark mode versus regular can not be adjusted in mobile versions. There are no accommodations for anyone with less than 20-20 vision who can’t utilize dark mode. I wanted to use it primarily because there are markets and data not available in TDAmeritrade’s regular app that I need to monitor so I was forced on to this app to access them. The settings and preferences issues basically made it unusable for me. They were not very helpful or logical in their responses.
I received a nice response from the developers, but my primary issue with the font sizes remains. You cannot increase the font size which makes it very difficult to use. Every other financial or spreadsheet program I use enables you to zoom in or zoom out or increase the font size that is displayed. You cannot do that and think or swim and that makes it very difficult to use.Show lessMichaele11111
Developer Response
We greatly appreciate your feedback and are sorry to hear there are aspects of thinkorswim Mobile that do not meet what you are looking for. thinkorswim Mobile does have a color theme setting you can adjust to make the backdrop dark or light. You can locate and change this setting by going under the main menu > Settings > Look & Feel > Color Theme. To adjust the font size on thinkorswim desktop, go to Setup > select 'Look and Feel' under the General tab, and there is a menu for Font Size (6 font size options). Any and all suggestions are invited if you wish to send ideas to thinkorswimMobile@tdameritrade.com. Our developers are always looking for ways to improve the thinkorswim Mobile experience for our clients! ^ZRGreat App!
This app was easy and fun to use as a trading self education tool. I used the Paper Money practice trading in this app for an immersive learning experience. It’s pretty much exactly like normal trading, but you use fake money to simulate what it’s like to trade before you actually invest your hard earned cash. Perfect for me! The graphs and studies and tools it gives you are very useful and convenient. One thing that is not convenient is that if you want to add something to a personal watchlist from the app’s lists, you have to switch over to your own personal watchlist first. Then you can search it up to add it. It would be much less annoying if there was an option that allowed me to add it to my personal watchlists while viewing other lists. Hope this helps it to improve!Show lessHiram Richmond
Not Recommond
I HIGHLY DO NOT RECOMMOND using this software.
I was using Robinhood before. I switched to Thinkorswim because one of my friend complained about the user experience of Robinhood and someone recommended thinkorswim to him. So I decided to have a try.
However, I found that Thinkorswim is MUCH worse than Robinhood from the following aspects.
1) Time and money it take to open a account. For Robinhood you do not need to mail documents, however for Thinkorswim you need. As you know, it costs you money to deliver the document and it takes time for the document to be delivered.
2. Different prices, in Thinkorswim, the purchasing price is higher than the current price. While in Robinhood, it is the same.
And today I found that thinkorswim cheated on me. I though that my purchase was successful, however today I found that my purchase was expired(unsuccessful). Which means that I miss the best opportunity to purchase the stock.
I would not like to calculate how much money did I lost due to the software.
If you want to keep your money. Do not use this software.Show lessHakami514
Not for Aussies
Why is this available in the Australian App Store if Australians aren’t allowed to open an account??Kmarsbars
Hang sometime
Not responsive sometimes, can’t trade even with good internet accessLawrence6868
Uk
Please make this for the uk I’m begging youhRjap
Great app
Easy to use. I like the cnbc feed they haveNickpk
UPDATE
Robinhood was the app I started with. After some latency issues on their end and a 50% loss I was done. Been on TD for the same amount of time and I’ve had zero problems. Support is there 24/7, no latency problems, level II is free, charts you can draw on, news articles for each stock etc etc etc etc etc. just overall a great app to use.
UPDATE:: I’m done with TD. Charged me $38 because of a reverse split. The total value of my 4 shares of ACB was worth less than $5. Also they are telling me there will be a $75 fee to take my money all out of my account. I would have been better off staying with Robinhood. DO NOT USE TD FOR TRADING!!!!!!! By the way to tell me that $38 was a industry standard while I know for a fact not all of them charge that was amusing. They even sent me a E-Trade link to try and push their industry standard line. Which was the same exact line I got from 3 different people at TD...........word for word copy and paste response. Do yourself a favor and choose another brokerage like my family is in the process of doing.Show lessWillow228
Buggy when using the watchlist
When trying to add to a saved watchlist, it hangs if I type in more that one letter so I have to type the first letter of the ticker and scroll to find it in a long list of possibles starting with that first letter but it doesn’t give you all the tickers (no preferred shares listed) so I have to type it in my real laptop instead to add to the watchlist (of the same watchlist name). But then the ones added over there on my laptop don’t transfer to ipad and phone - when log out and into the apps they are not the same list of tickers (same watchlist name though and yes, it’s the same one because I gave it a special name that also shows up on the laptop) so ended up having to keep adding whichever of them on your ipad/iphone that I can find with the first letter of the ticker method anyway. Also half the time when looking for tickers it just does the infinite spin ball loop and does not show any possible tickers so I have to quit the app and open it again to try again. This is on an ipad pro so it’s not a hardware problem and it’s fast on the laptop so it’s not a network problem.Show lessannoyed trader
