# 2GO App Philippines — user reviews

> 9 indexed App Store user reviews of 2GO App Philippines by SM Online Corp., rated 4.60/5 from 43 ratings.

- Source: https://appshunter.io/ios/app/2go-app-philippines/id6443864501/reviews
- App overview in markdown: https://appshunter.io/ios/app/2go-app-philippines/id6443864501.md
- Rating breakdown: 5★ 34 · 4★ 5 · 3★ 1 · 2★ 1 · 1★ 2

## Most critical reviews (9 lowest-rated)

### 1/5 — worst app ever

*2025-08-31*

looking for car ferry RO RO routes no info no search no maps no good!

### 1/5 — A massive pain and nothing more….

*2025-05-29, version 1.1.1*

We booked a return ticket to Cagayan de Oro and paid 27,000 pesos, but we never received a confirmation. 

Despite multiple attempts to contact customer service waiting in queues and making numerous calls our issue was never resolved.

When we requested a refund, it was denied with the assurance that the issue would be rectified promptly. 

However, we received no meaningful follow up, only vague excuses. We also reached out via email but again, there was no resolution.

This experience has been incredibly disappointing. The app is unreliable, and the customer service has been nothing short of disgraceful. There’s been a complete lack of accountability, communication and effective support

### 5/5 — app is easy to use

*2025-09-11*

everything in the app is just easy to book!

### 5/5 — Easy Booking

*2025-06-25*

We booked oirbtrabel online fast and efficient.

### 5/5 — Amazing App

*2024-10-16, version 1.0.14*

This app is brilliant, not only is it a stylish looking app. It works really well, a lot of the apps I’ve used in south east Asia feel very “buggy” but this app is perfect.

### 5/5 — Excellent

*2024-09-17*

All worked as it should, no issues at all

### 5/5 — app is easy to use

*2024-06-05*

everything in the app is just easy to book!

### 5/5 — Very Easy to Use

*2023-09-12*

Just a click away… super easy to use. Just get your card ready.

### 5/5 — User Friendly

*2023-07-19*

It was easy to use and book a ticket.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*