# 2nd Phone Number - Text&Call — user reviews > 76 indexed App Store user reviews of 2nd Phone Number by Ningbo Jus Internet Technology Co., Ltd., rated 4.50/5 from 295 ratings. - Source: https://appshunter.io/ios/app/2nd-phone-number-text-and-call/id1610474887/reviews - App overview in markdown: https://appshunter.io/ios/app/2nd-phone-number-text-and-call/id1610474887.md - Rating breakdown: 5★ 241 · 4★ 14 · 3★ 12 · 2★ 4 · 1★ 24 ## What do users think of 2nd Phone Number? Overall sentiment: negative **Pros** - 👍 Affordable and convenient - 💡 Helpful for teaching and communicating - 🚀 Great call/text quality - 🚀 Reliable service **Cons** - 🐛 Buggy app, network errors - 🐛 Numbers expire frequently - 🐛 Paid features don't work as expected - 🔒 Lack of customer support and refunds **Commonly reported bugs** - Texting issues and network errors - Charging for full subscription despite free trial - Numbers not working after purchase **Most requested features** - Permanent phone numbers - Ability to send/receive photos - Dial pad for automated systems - Free credits/coins without paying ## Newest reviews (11 of 76) ### 3/5 — Great but…. *2025-02-03* My numbers keep expiring causing me to change numbers which isn’t good for the people I’m in contact with! Apart from that great and affordable app just wish you could keep a permanent number **Developer response:** Dear user, we apologize for the inconvenience caused by frequently switching phone numbers. We will pass on your feedback to our development team. ### 1/5 — Phone *2024-08-25* Hate this!! ### 1/5 — Very bad *2024-07-28* Don’t buy it ### 1/5 — Muito insatisfeito *2024-07-07* Infelizmente comeram meu dinheiro em questão de segundos, lamentável a forma que conduzem, não recomendo. ### 1/5 — Fake app *2024-07-03* Fake app ### 4/5 — Tspooks *2024-06-14* Straight forward ### 3/5 — No *2024-05-19, version 2.4.3* Don’t get this ### 1/5 — Does not work for any verification *2024-02-13* As title states ### 1/5 — NÃO BAIXEM *2023-11-27* Não funciona e ainda promete 3 dias grátis e cobra instantaneamente!!! ### 1/5 — Don’t get app *2023-11-22* It said I’d get a 3 day free trial and charged me the full subscribtion anyways it’s a scam ### 1/5 — Useless *2023-11-08, version 2.2.11* Doesn’t work ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam don’t buy *2025-11-29* They take your money and then none of features you pay for work, report this app to Apple to get removed **Developer response:** Dear user, Thank you for contacting us. We sincerely apologize for any inconvenience caused. Please provide the following information to 2ndphone@justalk.com so we can locate to the cause of the issue more quickly. Thank you. Your Number: Sender Number: Messaging Time: Your Time Zone: ### 1/5 — Fox the texting issue *2025-07-25* Fix the issue network error when send text **Developer response:** Dear User, Can you please send us your feedback through the app to help investigate and resolve the issue? Your feedback will generate an app log on our backend and our engineer relies on the app log to try to locate the problem. We’re sorry but we’re unable to figure out what’s happening to you if you can’t send us your feedback. Please follow the instructions below to submit your feedback. Thanks. 1.Click on "Me" in the bottom right corner - tap on "Customer Service" . 2. Find “Send” and submit your issue. 3. After submitting your feedback successfully, please do let us know. ### 1/5 — Fake app *2025-07-09* I paid the subscription charges and it started showing me 999 error. They are just scammers looting your hard money. **Developer response:** Dear User, Can you please send us your feedback through the app to help investigate and resolve the issue? Your feedback will generate an app log on our backend and our engineer relies on the app log to try to locate the problem. We’re sorry but we’re unable to figure out what’s happening to you if you can’t send us your feedback. Please follow the instructions below to submit your feedback. Thanks. 1.Click on "Me" in the bottom right corner - tap on "Customer Service" . 2. Find “Send” and submit your issue. 3. After submitting your feedback successfully, please do let us know. ### 1/5 — Horrible experience *2025-04-23* Very bad app . Waste of money **Developer response:** We’re sorry to hear that your experience wasn’t satisfying. If you could let us know what specifically disappointed you, we’d be happy to look into it and make improvements. Thank you for giving us a chance to do better. ### 1/5 — Notwork eror *2025-04-13* Sma not send showing network connection eror **Developer response:** Dear User, Can you please send us your feedback through the app to help investigate and resolve the issue? Your feedback will generate an app log on our backend and our engineer relies on the app log to try to locate the problem. We’re sorry but we’re unable to figure out what’s happening to you if you can’t send us your feedback. Please follow the instructions below to submit your feedback. Thanks. 1.Click on "Me" in the bottom right corner - tap on "Customer Service" . 2. Find “Send” and submit your issue. 3. After submitting your feedback successfully, please do let us know. ### 1/5 — AWFUL. DON’T GET! BETTER TO BURN YOUR MONEY *2025-03-22* Absolutely awful. Didn’t work at all. Took credits I’d paid for without me being able to text off the number. No answers to my repeated requests for support. The email address for support, which was hard to locate, bounced back. DO NOT USE. I’d lie a refund but Christ knows how I’ll get one, given they have no means of contacting them. Feels scammy. Only 1 star as I had to give a star. ### 1/5 — Nothing working *2025-03-19* Got a weekly subscription trying to call or sms someone shows check network connection. **Developer response:** Dear User, Can you please send us your feedback through the app to help investigate and resolve the issue? Your feedback will generate an app log on our backend and our engineer relies on the app log to try to locate the problem. We’re sorry but we’re unable to figure out what’s happening to you if you can’t send us your feedback. Please follow the instructions below to submit your feedback. Thanks. 1.Click on "Me" in the bottom right corner - tap on "Customer Service" . 2. Find “Send” and submit your issue. 3. After submitting your feedback successfully, please do let us know. ### 1/5 — Buggy app even when paid for *2025-03-11* Every time I try to do anything I get a network error. Switched off wifi to cellular plan network error still. Although certain features work, calling and texting do not work even though that’s the whole point of the app **Developer response:** Dear User, Can you please send us your feedback through the app to help investigate and resolve the issue? Your feedback will generate an app log on our backend and our engineer relies on the app log to try to locate the problem. We’re sorry but we’re unable to figure out what’s happening to you if you can’t send us your feedback. Please follow the instructions below to submit your feedback. Thanks. 1.Click on "Me" in the bottom right corner - tap on "Customer Service" . 2. Find “Send” and submit your issue. 3. After submitting your feedback successfully, please do let us know. ### 1/5 — 환불해주세요 *2025-02-25* 결제되고 작동안함 **Developer response:** 안녕하세요, 문의해 주셔서 감사합니다. 불편을 드려 진심으로 사과드립니다. 문제 해결을 위해 아래 정보를 2ndphone@justalk.com으로 보내주시면 감사하겠습니다. 귀하의 전화번호: 발신자 번호: 메시지 전송 시간: 귀하의 시간대: ### 1/5 — Miss *2024-09-01, version 2.4.7* I can’t send the message??? ## Most praised reviews (10 highest-rated) ### 5/5 — All *2025-12-05, version 2.5.1* Hi ### 5/5 — Bug *2025-09-02* Bu ### 5/5 — Lovely the app what’s *2025-01-11* Good one ### 5/5 — Text app *2024-11-25* I don’t know what to say now ### 5/5 — Jabnm *2024-10-24, version 2.4.8* Jabnm ### 5/5 — Great *2024-05-31, version 2.4.4* Working great ### 5/5 — The *2023-12-20* Bee ### 5/5 — Love it *2023-12-07* Brilliant text service just wish there was a way of getting more coins without spending every single time .. maybe a wee freebie every now and then would be a nice insensitive to stay ### 5/5 — Uk number *2023-11-23* Living in Scotland ### 5/5 — x *2023-09-19, version 2.2.11* xxx --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*