# 2NDFLOOR - Youth Support — Support for young people

> Anonymous youth support and counseling via chat, SMS, and community board. (iPhone/iPad app by 180 Turning Lives Around, Inc.)

- Source: https://appshunter.io/ios/app/2ndfloor-youth-support/id1051087594 (this page in markdown: same URL + `.md`)
- Developer: [180 Turning Lives Around, Inc](https://appshunter.io/developer/1758162821)
- Category: Health & Fitness, Social Networking
- Price: Free
- Rating: 4.27/5 from 11 App Store ratings · 6 written reviews indexed
- Age rating: 12+
- Requires: iOS 18.0 · 46 MB
- Languages: English
- Released: 2015-11-18
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/2ndfloor-youth-support/id1051087594/reviews.md

## What is 2NDFLOOR?

Feeling lost or struggling to cope with life’s challenges? You’re not alone. 2NDFLOOR is your safe space in New Jersey to find comfort, guidance, and a listening ear whenever you need it.

We cover a wide range of topics, including:

	•	Bullying
	•	Dating
	•	Disordered Eating
	•	Family
	•	Friendships
	•	General
	•	Inspirational Stories
	•	Health & Fitness
	•	LGBTQIA+
	•	Mental Health
	•	School
	•	Sexuality
	•	Substance Abuse

Whatever you’re dealing with, or if you’re simply having a tough day, 2NDFLOOR is here to help. With complete anonymity and privacy, you can share whatever’s on your mind and receive the support you need, without fear of judgment.

You can:

	•	Connect privately with our trained counselors through chat, SMS, or calls
	•	Communicate anonymously about anything that’s on your mind
	•	Send and receive support on our community message board
	•	Reach our counselors anytime, day or night—24/7 availability

Trusted by over 10,000 youth and young adults in New Jersey, 2NDFLOOR has been a lifeline for those in need.

Don’t wait—take the first step toward feeling better. Download 2NDFLOOR today and start connecting with someone who genuinely cares. We’re here for you 24/7.

2NDFLOOR: Support for young people. Anytime. Anywhere.

## Key features

- Anonymous communication
- Private counseling via chat, SMS, calls
- Community message board
- 24/7 counselor availability
- Support for diverse topics (bullying, mental health, etc.)
- Anonymity and privacy

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/2ndfloor-youth-support/id1051087594/reviews.md

### 2/5 — Not helpful

*2026-06-24*

The counselors are not helpful. They appear uninterested and do not say much.

### 2/5 — your counselors

*2026-04-13*

The “counselors” present on this app are quite frankly the worst. They’re either rude, completely disinterested, or they just don’t care anymore. Talked to 2 different counselors and they don’t seem to care, no actual advice was given. The second counselor quite literally said “ok” RIGHT after I got finished explaining my problems.

### 5/5 — I feel so much better

*2025-04-15*

This is a wonderful app that helped me with school, being social and overall just being less stressed

### 5/5 — My favorite outlet

*2025-03-27*

The counselors are great and so helpful!

### 5/5 — Great service

*2025-03-19*

So glad it exists

### 3/5 — horrible

*2024-10-23*

they don’t help you, they seem to just keep wanting to get the conversation over it and get their check 😭 fake

## Frequently asked questions about 2NDFLOOR

### What kind of support does 2NDFLOOR offer?

2NDFLOOR offers confidential support for a wide range of topics including bullying, dating, disordered eating, family issues, friendships, mental health, and more. Users can connect privately with trained counselors or engage on a community message board.

### How can I contact counselors through 2NDFLOOR?

You can connect privately with trained counselors through chat, SMS, or calls. The app is available 24/7, ensuring you can reach out for support anytime you need it.

### Is my information private and anonymous on 2NDFLOOR?

Yes, 2NDFLOOR emphasizes complete anonymity and privacy. You can share whatever is on your mind without fear of judgment, and your communications are kept confidential.

### Who is 2NDFLOOR intended for?

2NDFLOOR is designed for youth and young adults in New Jersey, trusted by over 10,000 individuals. It's for anyone struggling to cope with life's challenges or simply having a tough day.

### What is the age rating for 2NDFLOOR?

The app has an age rating of 12+, making it suitable for teenagers and young adults.

### How often is 2NDFLOOR updated?

The latest version of 2NDFLOOR is 3.2.3, and it was last updated on July 21, 2025. This indicates regular maintenance and potential feature improvements.

### What devices does 2NDFLOOR support?

2NDFLOOR is available on iPhone and iPod devices, providing support for Apple users.

### Does 2NDFLOOR have ads?

No, 2NDFLOOR does not contain advertisements. The app is free to use and focuses on providing a supportive environment without interruptions.

## Version history (last 5 releases)

### 3.3.0 — 2026-06-25

Bug fixes and minor improvements.

### 3.2.3 — 2025-07-21

Small UI bug fixes

### 3.2.2 — 2025-07-07

This release brings exciting new features to help you get more from the app:
• Brand new in-app resources – Discover helpful topics in a fun Tinder-style swipe experience. Explore brand new content to get the support you need, right within the app.
• External resources now in-app – External links are now fully listed and readable within the app, so you never have to leave to access what matters.
• Campaign tiles on the homescreen – Easily see featured polls, quizzes, and questions highlighted on your homescreen.
• Polls upgraded – You can now vote on polls with up to four options.

### 3.2.1 — 2025-04-10

Bug fixes

### 3.2.0 — 2024-12-19

We’re excited to introduce Volunteering
A brand-new way to support the 2NDFLOOR community and make a positive impact! Here’s what’s new:

• Give Support
Sign up for our volunteer program to react and respond to those in need with encouragement and kindness.

• Earn Karma
Support others and earn karma points as you celebrate the positive difference you’re making!

• Track Time
Keep track of the time you spend helping others and see the real impact you’ve created.

• All Welcome
Volunteering is open to everyone—no matter who you are, you can help make a difference.

Join us today and start making a meaningful impact in the community! Update now to explore the new volunteer program and continue being part of the support network that makes 2NDFLOOR special.

As always, we’re here for you 24/7.

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## Related topics

[north west youth services](https://appshunter.io/ios/topics/north-west-youth-services) · [project 360 youth services](https://appshunter.io/ios/topics/project-360-youth-services) · [nevada 211 youth](https://appshunter.io/ios/topics/nevada-211-youth) · [new braunfels youth collaborative](https://appshunter.io/ios/topics/new-braunfels-youth-collaborative)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*