Leave a Review Cathay Pacific
Easy to navigate and make selections
Easy to navigate and make selectionsRocker j
CX App
Easy. Fast. Straightforward. Check in.mary in hong kong
Fast and efficient
I just booked a flight from Phuket to Hong Kong return. I was able to do this on the App easily and quickly, thanks you!ChrisO2023
Simple and quick to use
Easy to navigate, very quickJackieRoos
Easy to use
Well done on the app. Now sort out the voice service, it has got worsecancelling my card
Good app improved a lot with recent update
The app used to be barely usable, recent update have massively improved it. Check in all works and booking.Daren guan
Does not work
The app does not work.
Every time I try to check in, within 48 hours as per their loyalty program, it doesn’t work. Within 24 hours like regular airlines, it doesn’t work.
After checking in at the airport, and wanting to retrieve my electronic boarding pass, does not work.
Every time it states check in is not available for this segment, and quotes the 48 hour check in window.Show lessDr.Ramirez
Developer Response
Dear Sir/ Madam, Thank you for letting us know about the issue(s) you have been facing. Sorry for the issues you were having with the app. Would you mind sharing some more detail of where you were encountering problems? It would also be very useful for our investigations if you could send us a screenshot of the app Settings page that contains the app version and AppID to mobileapp@cathaypacific.com. Apologies for the inconvenience caused and we sincerely thank you for your support. Best regards, The Cathay Pacific App TeamLimited functionality on app
App is more efficient than the website , which wouldn’t be hard as it is truly awful , but there is a lack of functionality - not able to book/request a redemption ticket on the app .SPHCathay
Developer Response
Dear Sir/ Madam, Thank you for your feedback. We apologise for the inconvenience caused. The feature you mentioned is currently not available on the mobile app. However, we will definitely consider your feedback in our future mobile app development. We sincerely thank you for your continued support. Best regards, The Cathay Pacific App TeamCP
Easy to fast, clean and efficientDeespuriel
Easy booking interface
Easy booking, loads the quotes very quickly. Difference prices provide.Joanna LEE W C
