Worked great until update
It’s been working great since I initially installed years ago. Then today, just updated to later version and lost my entire configuration. I set it up again, and it worked but if I close the app and relaunch, my configuration is deleted again. even if I save my configuration and do a restore, I get a message that the saved data is corrupt and cannot be restored. Until this is fixed, app is useless
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Outstanding app....
This is the first review I've ever taken the time to write. This is without a doubt the best and most valuable app I have. If you are the owner of an Elk security panel, this app WILL complete your install. The app delivers the remote versatility and functionality everyone desires. Add to that the outstanding superb personal technical support that Jayson provides, and a package well worth the money. Don't hesitate, you will not be disappointed..... Highly recommended!!!
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Latest update broken
Normally this app is fantastic, though in the latest update I am no longer able to see the status of area two and three as it will only display the status of area one across all the three areas. Developers have responded quickly and fixed within a few days great work thank you.
Response from developer
We are sorry you were affected by this bug. As soon as it was reported we were able to fix and submitted an update the same day. We encourage everyone to use the support tools built into eKeypad Pro to report issues directly to us. Those methods are the fastest and most effective way to communicate with us.
Constant frustration
My family and I have been using this app for more than a year on iPads which serve as our keypads, instead of proprietary Elk keypads. There are 2 major flaws which make it extremely difficult to use this app.
Apparently, Jayson has programmed the buttons so that, when inputting information, each key must both be touched (pressed) and, simultaneously, a SOUND must be elicited when touching the key. If the user fails to get the sound, the program fails to acknowledge that the button was pressed! This is bizarre! In spite of using hundreds of iOS apps, I have yet to find another app which requires a sound to accompany a button press. This "feature" makes entering numbers to disarm an armed system difficult and leads to many false alarms, as my family has experienced. I fail to understand why it is programmed in such a unique, difficult, and ineffective way!!
The second issue is a relatively simple design flaw. The LED lights--red to indicate that the system is armed and green to indicate it is disarmed--on a typical Elk keypad are represented by small, colored dots in this app. However, if one uses an iPad on a wall, that tiny, 2-dimensional dot is not decipherable from a few feet away! The same thing is true about the thin lines above buttons like "Stay" or "Away" which turn red to indicate the respective button is activated. The point is that the surface of an iPad is not identical to physical, 3-dimensional objects like small, LED lights.
I know that Jayson has been provided with some solutions. Apparently, he has no interest in implementing them. It is a shame, as a simple design fix to this app would permit users to comfortably and fully utilize iPad's instead of proprietary keypads!
Apparently, Jayson has programmed the buttons so that, when inputting information, each key must both be touched (pressed) and, simultaneously, a SOUND must be elicited when touching the key. If the user fails to get the sound, the program fails to acknowledge that the button was pressed! This is bizarre! In spite of using hundreds of iOS apps, I have yet to find another app which requires a sound to accompany a button press. This "feature" makes entering numbers to disarm an armed system difficult and leads to many false alarms, as my family has experienced. I fail to understand why it is programmed in such a unique, difficult, and ineffective way!!
The second issue is a relatively simple design flaw. The LED lights--red to indicate that the system is armed and green to indicate it is disarmed--on a typical Elk keypad are represented by small, colored dots in this app. However, if one uses an iPad on a wall, that tiny, 2-dimensional dot is not decipherable from a few feet away! The same thing is true about the thin lines above buttons like "Stay" or "Away" which turn red to indicate the respective button is activated. The point is that the surface of an iPad is not identical to physical, 3-dimensional objects like small, LED lights.
I know that Jayson has been provided with some solutions. Apparently, he has no interest in implementing them. It is a shame, as a simple design fix to this app would permit users to comfortably and fully utilize iPad's instead of proprietary keypads!
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EKeypad Rocks the M1
My home has an Elk M1 that provides automation of the lights, sprinklers, heating, security, etc. ekPro provides a graphical interface to control the automation and also incorporate security cameras. ekPro allows remote access to all of control from an iPad, iPhone, or a Watch.
The setup is easy and straight forward. Jayson and his folks provide outstanding support.
The setup is easy and straight forward. Jayson and his folks provide outstanding support.
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Great App
I have been using eKeypad Pro for about a year and it does it all. I presently use it to control Home Automation through an ISY 99.
The app really makes it easy to control lighting, thermostat, scenes as well as programs. I just recently added two Foscam cameras and that also works great with eKeypad Pro. The excellent support you get from Jayson Callaway is well worth the price....5 star support. I actually sent an e-mail to Jayson on Sunday evening with a question and he responded a few minutes later with an answer.
I would like to update my review from 5 years ago. I just recently purchased an Apple Watch 11. My eKepad Pro works great with my watch. I can now turn on/off lights and arm/disarm my Elk M1Gold security panel from my Apple Watch. The customer service Jayson provides is outstanding. If any one wants the best and most flexible app for controlling their home automation, security system and cameras this is the one.
The app really makes it easy to control lighting, thermostat, scenes as well as programs. I just recently added two Foscam cameras and that also works great with eKeypad Pro. The excellent support you get from Jayson Callaway is well worth the price....5 star support. I actually sent an e-mail to Jayson on Sunday evening with a question and he responded a few minutes later with an answer.
I would like to update my review from 5 years ago. I just recently purchased an Apple Watch 11. My eKepad Pro works great with my watch. I can now turn on/off lights and arm/disarm my Elk M1Gold security panel from my Apple Watch. The customer service Jayson provides is outstanding. If any one wants the best and most flexible app for controlling their home automation, security system and cameras this is the one.
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When it works, it's great
When the developer does not release untested patches that break prior working features, this is a great app. As of right now, I cannot use Insteon any more. As a disabled person who relies on this feature working, I am now pretty screwed and have to go searching for another Insteon app, even though, I paid $100 twice, one for me and one for my wife. So, if you want to drop a chunk of change on an app that works sometimes, go for it. Otherwise, look elsewhere.
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Just keeps getting better
This app is fantastic. I've been using it since one of the very early versions. It is constantly being updated with new features. It has been very stable and reliable.
Best app ever!
Super useful, lots of features! Works great with Elk M1.
Great App
I recommend this app to all my clients. The app works great with all the Elk products we use. The developer is very responsive to requests for assistance. The app is worth every penny. Thanks for a great product made and supported in the USA.
