# 311 Montréal — The city's official app > Official city app for reporting issues and receiving service alerts. (iPhone/iPad app by Ville de Montreal.) - Source: https://appshunter.io/ios/app/311-montreal/id1280592582 (this page in markdown: same URL + `.md`) - Developer: [Ville de Montreal](https://appshunter.io/developer/657783045) - Category: Utilities, Productivity - Price: Free - Rating: 1.50/5 from 2 App Store ratings · 75 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 34 MB - Languages: American English - Released: 2017-09-18 - Data updated: 2026-08-19 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/311-montreal/id1280592582/reviews.md ## What is 311 Montréal? The city's official app The 311 Montréal app is free and easy to use. The app enables you to ask the city to address various situations. View maps, including those for snow removal and incentive parking during snow operations. Get notifications for your street sections or save your vehicle's location so you know when to move it. Create an account to access services and receive alerts about situations that may affect your daily life. Report a problem: - Snow removal - Slippery streets or sidewalks - Potholes - Graffiti - Street lights - Street furniture - Cleanliness - Sewer drain - Collections - Mechanical sweeper - Signage to pick up ## Key features - Report city issues - Snow removal maps - Incentive parking information - Vehicle location saving - Service alerts and notifications - Account creation for personalized services ## Recent user reviews (10 of 75) All indexed reviews: https://appshunter.io/ios/app/311-montreal/id1280592582/reviews.md ### 3/5 — Service request needs improvement *2026-05-03, version 3.0.2* Does not allow users to select specific point on the map to submit service request. Version 3.0.2 Build 266 ### 1/5 — Complètement inutile *2026-04-29, version 3.0.2* Ne répond pas aux besoins des citoyens de Montréal. ### 1/5 — Déneigement *2026-03-01, version 3.0.2* Très déçu que la ville ne finance plus infoneige. L’application infoneige fonctionnait bien, encore ce soir elle m’avertit que ma rue sera déneigé demain matin… informations fournies par la ville qui elle avec son application 311 m’avertira à 7h02 que ma rue est maintenant en déneigement et que je ne devrais plus être stationné sur la rue!! Ajustez vous c’est pas si compliqué, c’est vous qui avez les données et vous êtes même pas capable d’avoir des avertissements préventif!! 1er Mars mise à jours même après les mise a jours ça ne fonctionne pas plus, l’hiver est fini et vous n’avez pas réussi à modifier une simple notification. Infoneige se fiait à vos données et étaient 100 x plus rapide dans les notifications!! Ajustez vous, c’est pas compliqué!! ### 1/5 — Never updates *2026-02-28, version 3.0.2* Not reliable. I miss the Info neige app. ### 1/5 — Ramenez INFO Neige *2026-02-26, version 3.0.2* Incroyable qu’on ait perdu INFO Neige au profit d’une application avec un aussi mauvais UI. ### 1/5 — Opération de déneigement *2026-02-22, version 3.0.2* La ville elle même n’est pas au courant de cette application, Il faut être chanceux pour recevoir des notifications des opérations de déneigement sinon attends toi les amendes et les remorquages de ton char ### 1/5 — A Non-Functional, Inconsistent Mess *2026-02-11, version 3.0.2* So the full story is that the city decides to cut off funding for an app that already did the job perfectly (info:neige). They roll out their own app, one littered with bugs such as showing incorrect map info that changes depending on how far zoomed out/in you are, does not update in real time, and most importantly fails to send out the crucial notifications for when snow loading periods begin on the street you left your car on. And as I collect my near $200 ticket thanks to this wonderful service what do I find with it? An ad for ANOTHER app that boasts it can help you avoid tickets by relying on fellow citizens to tell you when they’ve noticed you’re parked in the wrong spot. Because god knows the city is incapable of doing that. This is a failure on every level, one that inconveniences not only car owners but towing services and snow removal crews as well. Whoever made the decision to defund info:neige has failed us. Whatever underfunded division that made this awful, untested app has failed us and has made the city all the worse for it. EDIT: So the solution is to physically check my vehicle twice a day every day after it snows and NOT to trust the OFFICIAL Montreal snow loading app information? Great work Tabarnak ### 5/5 — Pratique *2026-02-11, version 3.0.2* Je trouve ça pratique pour le déneigement. Je l’utilise depuis cet hiver pour mieux m’organiser ### 1/5 — Déneigement *2026-02-08, version 3.0.1* J’aime pas l’appli. Prévenir 60 mn s’ l’avance ? Franchement on fait comment pour s’organiser. 24 h avant oui. Et un rappel 60 mn avant!!!! Là c’est pratiquement inutile ! Les contraventions doivent pleuvoir ! À quoi sert une telle app si elle ne sert pas mieux que des panneaux? ### 1/5 — App à refaire *2026-02-01, version 3.0.1* Info neige a été et est toujours excellente. 311 n’est jamais à jour. Ce matin encore montre mon côté de la rue enneigé et aucune opération de chargement ce qui est faux Opération de chargement est en cours ## Frequently asked questions about 311 Montréal ### What does the 311 Montréal app do? The 311 Montréal app is the official application for the city, allowing residents to report various issues such as potholes, graffiti, and snow removal needs. It also provides access to important city information and alerts. ### What are the key features of the 311 Montréal app? Key features include the ability to report issues like snow removal and potholes, view snow removal maps, find incentive parking, save your vehicle's location, and receive personalized alerts about city services that may affect your daily life. ### Is the 311 Montréal app free to use? Yes, the 311 Montréal app is completely free to download and use. There are no in-app purchases or advertisements mentioned. ### Who is the 311 Montréal app for? This app is designed for residents of Montréal who want a convenient way to report city issues, access information about snow removal and parking, and receive important notifications from the municipality. ### What kind of problems can I report with the app? You can report a wide range of city-related problems, including snow removal, slippery streets or sidewalks, potholes, graffiti, street lights, street furniture, cleanliness issues, sewer drains, collections, mechanical sweepers, and signage pick-up. ## Version history (last 5 releases) ### 3.0.3 — 2026-08-17 What's new in this version 3.0.3 This version includes notification enhancements, address search improvements, and minor bug fixes. ### 3.0.2 — 2026-02-11 Improved snow removal notifications Snow removal status updates in favorites details Minor fixes for a smoother experience ### 3.0.1 — 2025-12-17 Minor bug fix and improvements ### 3.0.0 — 2025-12-03 Enjoy an enhanced experience with its new design and intuitive navigation. This winter, track snow removal operations in real time. Get notifications: They're practical and essential for knowing when your street will be cleared and moving your vehicle at the right time. The app's must-have features are still there to make your life easier. Get personalized alerts and submit service requests to the city in just a few clicks. Check it out now! ### 2.2.8 — 2025-05-28 Minor bug fixes. ## Apps similar to 311 Montréal | App | Rating | Price | Category | | --- | --- | --- | --- | | [Livly Hub](https://appshunter.io/ios/app/livly-hub/id1464225200) | 4.7 (13) | Free | Utilities | | [龙嘉SCM供应商](https://appshunter.io/ios/app/scm/id1459545200) | — | Free | Utilities | | [A-note](https://appshunter.io/ios/app/a-note/id1454807560) | — | Free | Utilities | | [Miitems](https://appshunter.io/ios/app/miitems/id1464179200) | — | Free | Utilities | | [TCI Bitacora](https://appshunter.io/ios/app/tci-bitacora/id1464209780) | — | Free | Utilities | | [Pusher for Firebase](https://appshunter.io/ios/app/pusher-for-firebase/id1450720020) | 5.0 (1) | $0.99 | Utilities | ## More apps by Ville de Montreal - [St-Laurent Borough](https://appshunter.io/ios/app/st-laurent-borough/id657783042) - [Montréal à la carte – Centre-ville](https://appshunter.io/ios/app/montreal-a-la-carte-centre-ville/id903139851) - [Space for Life](https://appshunter.io/ios/app/space-for-life/id1045740900) All apps by Ville de Montreal: https://appshunter.io/developer/657783045 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*