# 311 St. John's > Report and track city service issues with location and media attachments. (iPhone/iPad app by City of St. John's.) - Source: https://appshunter.io/ios/app/311-st-johns/id716914324 (this page in markdown: same URL + `.md`) - Developer: [City of St. John's](https://appshunter.io/developer/1352959672) - Category: Utilities, Productivity - Price: Free - Age rating: 4+ - Requires: iOS 12.0 · 27 MB - Languages: English, Spanish - Released: 2013-10-20 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/311-st-johns/id716914324/reviews.md ## What is 311 St. John's? 311 St. John's is your on-the-go way to connect with the city. Report and track issues, concerns or compliments of city services using location based technology with the option to include a photo or video. Issues that require immediate attention should be reported by calling 311 or 709-754-CITY (2489). ## Key features - Report city service issues - Track issue status - Location-based reporting - Attach photos/videos - Submit compliments ## Recent user reviews (5 of 5) All indexed reviews: https://appshunter.io/ios/app/311-st-johns/id716914324/reviews.md ### 1/5 — Not happy *2017-09-01, version 1.9.0* I want to know about garbage and recycling days; I don't see an easily accessible way on this app to see this. The rest of the app may be fine but this little issue gets my goat and therefore, I am not a fan. ### 5/5 — 311 St John's App *2016-05-15, version 1.9.0* This is a fabulous app. As I'm walking my dog I often see over flowing garbage containers, garbage, etc. You can create a request, take a picture which assigns the coordinates and submit on the spot. Often if you wait till you arrive home, it's forgotten. Good on ya' City Council! ### 3/5 — CSJ 311 *2015-10-28, version 1.8.5* I give this 3/5 stars (good and useful, but ready for improvement) and use it frequently! This is a good App that improves the ability of citizens to report issues in town. City response to 311app notices is relatively quick. Screens are simple and pull down menus cover a good range of topics. Improvements suggested: -indication of report status on summary screen and on map -more detailed feedback from city staff (opened/notified/assigned/closed/postponed) appear to be only options. 'Closed' sometimes means rectified, sometimes means that the city is not going to to anything about it, resulting in a re-sent report. -keep the option open for reporter to comment after work is done so that any missed items or offers of thanks can be made. - if a duplicate report is being filed, allow the reporter to see the earlier file, and then have the option to simply add to the existing report- this would reduce the number of incoming reports on a per-issue basis. ### 2/5 — Has potential *2014-11-02, version 1.7.5* Not loving this at all. Tried to submit a report but the menus and text fields were so jumpy I got frustrated and gave up. Hopefully this will be improved soon because I love the idea ### 5/5 — Great App!! *2014-10-21, version 1.7.5* Works flawlessly so far ## Frequently asked questions about 311 St. John's ### What is 311 St. John's used for? 311 St. John's allows you to report and track issues, concerns, or compliments related to city services. It uses location-based technology and supports photo or video attachments for your submissions. ### Can I report urgent issues through 311 St. John's? No, for issues requiring immediate attention, you should call 311 or 709-754-CITY (2489). The app is designed for tracking and reporting non-emergency concerns. ### What devices does 311 St. John's support? 311 St. John's is available on iPhone and iPod devices. It is designed for mobile use on these platforms. ### How often is 311 St. John's updated? The app was last updated on March 11, 2025, with version 3.15.0. This indicates regular updates to improve functionality and address any issues. ### Is 311 St. John's free to use? Yes, 311 St. John's is available for free. There are no costs associated with downloading or using the application. ### What is the age rating for 311 St. John's? 311 St. John's has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions. ### Does 311 St. John's have ads? No, 311 St. John's does not contain advertisements. Users can report and track city issues without interruption. ### Who developed 311 St. John's? 311 St. John's was developed by the City of St. John's. This ensures direct communication and service management from the city itself. ## Version history (last 5 releases) ### 3.15.0 — 2025-03-11 Updated UI, bug fixes and performance improvements. ### 3.13.0 — 2024-05-07 - User can now delete their accounts from the profile page. - Fixed issue with viewing nearby requests filters. - Telephone numbers on info boxes can now be clicked to initiate a call. - Other small usability tweaks. ### 3.2.1 — 2020-11-06 Bug fixes and other improvements. ### 3.0.35 — 2020-05-11 New UI and other improvements. ### 2.1.1 — 2018-06-12 This version fixes one important bug: 1. Fixed! Attachments sometimes causing an error message to appear. ## Apps similar to 311 St. John's | App | Rating | Price | Category | | --- | --- | --- | --- | | [My NL Hydro](https://appshunter.io/ios/app/my-nl-hydro/id1097471334) | 5.0 (4) | Free | Utilities | | [Mysa](https://appshunter.io/ios/app/mysa/id1250453565) | 3.8 (563) | Free | Utilities | | [PRIME Wire](https://appshunter.io/ios/app/prime-wire/id1361292944) | 4.7 (1,047) | Free | Utilities | | [SafetyLine](https://appshunter.io/ios/app/safetyline/id483249071) | — | Free | Utilities | | [Izzy Platform](https://appshunter.io/ios/app/izzy-platform/id1522053870) | — | Free | Utilities | | [Innovasea aquaSync](https://appshunter.io/ios/app/innovasea-aquasync/id1252418983) | — | Free | Utilities | ## More apps by City of St. John's - [Curbit St. John's](https://appshunter.io/ios/app/curbit-st-johns/id966747334) All apps by City of St. John's: https://appshunter.io/developer/1352959672 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*