# 311 St. John's — user reviews

> 5 indexed App Store user reviews of 311 St. John's by City of St. John's.

- Source: https://appshunter.io/ios/app/311-st-johns/id716914324/reviews
- App overview in markdown: https://appshunter.io/ios/app/311-st-johns/id716914324.md

## Most critical reviews (5 lowest-rated)

### 1/5 — Not happy

*2017-09-01, version 1.9.0*

I want to know about garbage and recycling days; I don't see an easily accessible way on this app to see this. The rest of the app may be fine but this little issue gets my goat and therefore, I am not a fan.

### 2/5 — Has potential

*2014-11-02, version 1.7.5*

Not loving  this at all. Tried to submit a report but the menus and text fields were so jumpy I got frustrated and gave up.  Hopefully this will be improved soon because I love the idea

### 3/5 — CSJ 311

*2015-10-28, version 1.8.5*

I give this 3/5 stars (good and useful, but ready for improvement) and use it frequently! 
This is a good App that improves the ability of citizens to report issues in town. City response to 311app notices is relatively quick. 

Screens are simple and pull down menus cover a good range of topics. 

Improvements suggested:
-indication of report status on summary screen and on map
-more detailed feedback from city staff (opened/notified/assigned/closed/postponed) appear to be only options. 'Closed' sometimes means rectified, sometimes means that the city is not going to to anything about it, resulting in a re-sent report. 
-keep the option open for reporter to comment after work is done so that any missed items or offers of thanks can be made. 
- if a duplicate report is being filed, allow the reporter to see the earlier file, and then have the option to simply add to the existing report- this would reduce the number of incoming reports on a per-issue basis.

### 5/5 — 311 St John's App

*2016-05-15, version 1.9.0*

This is a fabulous app.   As I'm walking my dog I often see over flowing garbage containers, garbage, etc.  You can create a request, take a picture which assigns the coordinates and submit on the spot.  Often if you wait till you arrive home, it's forgotten.    Good on ya' City Council!

### 5/5 — Great App!!

*2014-10-21, version 1.7.5*

Works flawlessly so far

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*