# 311Cincy (Formerly FixItCincy) > Cincinnati government services access, issue reporting, and schedule lookup. (iPhone/iPad app by City of Cincinnati Enterprise Technology Solutions.) - Source: https://appshunter.io/ios/app/311cincy-formerly-fixitcincy/id1018342151 (this page in markdown: same URL + `.md`) - Developer: [City of Cincinnati Enterprise Technology Solutions](https://appshunter.io/developer/522831851) - Category: Business - Price: Free - Rating: 2.80/5 from 33 App Store ratings · 19 written reviews indexed - Age rating: 4+ - Requires: iOS 8.0 · 186 MB - Released: 2015-09-04 - Data updated: 2026-07-23 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/311cincy-formerly-fixitcincy/id1018342151/reviews.md ## What is 311Cincy (Formerly FixItCincy)? 311Cincy lets you access your Cincinnati government services wherever you go. With this app, you can find your next recycling or trash pickup day, view street sweeping dates, report complaints to the City and stay connected to your City government. Features include the ability to: •Look up trash and recycling days, and set reminders •Locate and report problems by address •Use GPS technology to report issues even when you don't know the address (GPS has to be enabled on your phone) •Track the status of your complaints •Save your contact information – you only have to enter it once – so you won’t have to fill out an entirely new form every time •Browse a searchable map of Cincinnati with address information ## Key features - Trash and recycling day lookup with reminders - Report city issues by address or GPS - Track complaint status - Save contact information for faster reporting - Searchable city map with address information ## Recent user reviews (10 of 19) All indexed reviews: https://appshunter.io/ios/app/311cincy-formerly-fixitcincy/id1018342151/reviews.md ### 1/5 — No response *2025-01-10, version 2.7.9* My mom and i both put in requests for our street to be plowed after the big snowstorm. Many days later, still no response. ### 2/5 — Requested services not recorded in “My Requests” *2024-09-23, version 2.7.9* The app is alright but the request submissions are becoming like cross examination questions. They ask multiple questions that are unclear and then request YES or NO responses only. Starting to feel like system to prevent requests. I understand there are lazy people out there always trying to blame someone else fir their probs but sheesh! Also , after a request is made, it doesn’t show up in the app as a recorded request. So no traceability and no accountability. Also , historically, someone closes out my requests a few minutes after I open them so as to keep the “stats” looking great. Sometimes the request is never addressed. This is not an app problem, of course but a systemic issue led by poor management. ### 1/5 — Privacy nightmare *2023-10-25, version 2.7.2* You must give name and phone number and that information can then be found in public records. Seems to be just asking for retaliation from business or property owners that get reported. Won’t use again if I do I’ll be using the name of a city council member and list city hall’s phone # and email. ### 1/5 — 311 Cindy *2022-09-14, version 2.0* AppNot worth for over a month. Period ### 1/5 — Not working *2022-09-14, version 1.19* Cannot go beyond the first question where you can upload a picture. First time using the new app and it’s garbage! ### 2/5 — Does this app work now?? *2022-09-07, version 1.19* Tapped to report a water leak. Found the address no issue. Next screen, “add a photo?” Oof - “yes” or “skip” yield the same result. Nothing. App just stops in its tracks. Consequence? I googled the phone number for GCWW leak reports and just called it in. A zillion times faster. NO idea what the problem was with the app. ### 1/5 — Since latest update will not proceed past photo *2022-09-02, version 1.19* This app is great when it is functional, the latest update and name change have led to a situation where I am not able to proceed past the photo portion to actually alert the city to an incident. This is no matter whether I try to put in a photo or not. This app is effectively useless, now. ### 1/5 — Increasingly Unresponsive *2022-02-27, version 1.18* WTH is wrong with this app? The only way to navigate is through touch input and it doesn’t register any taps. ### 3/5 — App not working *2022-01-15, version 1.18* I’m trying to submit something, and it won’t bring up a location. It tells me I’m out of the Cincinnati area, while I’m sitting in Mt. Lookout Square! I love this app when it’s working! Things get done promptly! ### 5/5 — Very easy to use *2021-08-18, version 1.17* I find this app very easy to use. The response on requests by the City of Cincinnati has been timely and issues have been addressed/taken care of. ## Frequently asked questions about 311Cincy (Formerly FixItCincy) ### What is 311Cincy's current user rating? 311Cincy has an average rating of 2.8 stars based on 33 user ratings. ### How often is 311Cincy updated? The app was last updated on May 16, 2024, with version 2.7.9. This indicates a relatively recent update cycle. ### What devices support 311Cincy? 311Cincy is available for iPhone, iPad, and iPod devices. ### Is 311Cincy suitable for all ages? Yes, 311Cincy has an age rating of 4+, making it appropriate for a wide range of users. ### Can I report issues in 311Cincy without knowing the exact address? Yes, 311Cincy utilizes GPS technology to report issues even when the address is unknown, provided GPS is enabled on your phone. ### How does 311Cincy help me manage my trash and recycling schedule? 311Cincy allows you to look up your trash and recycling pickup days and set reminders so you don't miss a collection. ### What information can I save in 311Cincy to speed up reporting? You can save your contact information within 311Cincy, so you won't need to fill out an entirely new form each time you report a complaint. ### Does 311Cincy offer a map of Cincinnati? Yes, 311Cincy includes a searchable map of Cincinnati that displays address information. ## Version history (last 5 releases) ### 2.7.9 — 2024-05-16 This release adds alert and emergency announcements from Cincinnati 311 to be shown on the app's Main Menu. ### 2.7.8 — 2024-04-20 Feature Enhancements ### 2.7.7 — 2024-04-04 Feature Improvements, Bug Fixes ### 2.7.6 — 2024-02-22 Feature Enhancements/Bug Fixes ### 2.7.5 — 2024-02-08 Enhancements & bug fixes. ## Apps similar to 311Cincy (Formerly FixItCincy) | App | Rating | Price | Category | | --- | --- | --- | --- | | [Grange Mobile](https://appshunter.io/ios/app/grange-mobile/id1202329486) | 2.3 (65) | Free | Business | | [Quality Car Washes](https://appshunter.io/ios/app/quality-car-washes/id1450499570) | 3.9 (12) | Free | Business | | [Kable Konnect](https://appshunter.io/ios/app/kable-konnect/id1589120227) | 4.8 (240) | Free | Business | | [Cincinnati Business Courier](https://appshunter.io/ios/app/cincinnati-business-courier/id320620183) | 4.7 (449) | Free | Business | ## More apps by City of Cincinnati Enterprise Technology Solutions - [Cincy EZPark](https://appshunter.io/ios/app/cincy-ezpark/id1157660192) All apps by City of Cincinnati Enterprise Technology Solutions: https://appshunter.io/developer/522831851 ## Related topics [cincy](https://appshunter.io/ios/topics/cincy) · [cincy ezpark](https://appshunter.io/ios/topics/cincy-ezpark) · [kitup](https://appshunter.io/ios/topics/kitup) · [chpl](https://appshunter.io/ios/topics/chpl) · [cincysavers](https://appshunter.io/ios/topics/cincysavers) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*