# 311Connect

> Sarasota County citizen engagement and service request reporting app. (iPhone/iPad app by County of Sarasota.)

- Source: https://appshunter.io/ios/app/311connect/id1607143476 (this page in markdown: same URL + `.md`)
- Developer: [County of Sarasota](https://appshunter.io/developer/1444773339)
- Category: Productivity, Utilities
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 49 MB
- Languages: American English
- Released: 2022-01-28
- Data updated: 2026-07-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/311connect/id1607143476/reviews.md

## What is 311Connect?

311Connect helps Sarasota County citizens connect with their local government. This is a one-stop shop for information about Sarasota County services and to report non-emergency concerns.
•	Submit service requests.
•	Track the progress of your request.
•	Interact with staff via phone, text, email and web.
•	Explore a robust knowledge base of information about county programs and services.
Use this app to report non-emergency issues to Sarasota County Government.

## Key features

- Submit service requests
- Track request progress
- Interact with staff
- Explore knowledge base
- Report non-emergency issues

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/311connect/id1607143476/reviews.md

### 5/5 — Easy to use to report traffic light issues

*2022-10-02*

I got this app to report issues with traffic light. Very simple to use.

## Frequently asked questions about 311Connect

### What is 311Connect used for?

311Connect is designed for Sarasota County citizens to easily connect with their local government. It serves as a central hub for accessing information about county services and reporting non-emergency concerns.

### Can I track my service requests with 311Connect?

Yes, 311Connect allows you to submit service requests and then track their progress directly within the app. This ensures you stay informed about the status of your reported issues.

### How can I interact with county staff using 311Connect?

You can interact with county staff through multiple channels via 311Connect, including phone, text, email, and the web. This provides flexibility in how you communicate your needs.

### Does 311Connect offer information about county programs?

Yes, the app features a robust knowledge base where you can explore detailed information about various Sarasota County programs and services. This makes it a valuable resource for residents.

### What kind of issues can I report with 311Connect?

You can use 311Connect to report non-emergency issues to the Sarasota County Government. It is intended for concerns that do not require immediate police or fire department intervention.

### What devices does 311Connect support?

311Connect is available for iPhone and iPod devices. It is designed to be accessible on common Apple mobile platforms.

### How often is 311Connect updated?

The latest version of 311Connect is 10.3.0, and it was last updated on January 14, 2025. This indicates regular maintenance and potential feature additions.

### Is 311Connect free to use?

Yes, 311Connect is available for free download and use. There are no in-app purchases or subscription fees associated with accessing its services.

## Version history (last 5 releases)

### 11.1.0 — 2026-07-21

- Final review step at the end of the request flow so you can confirm details before submitting.
- Service request types now show their coverage area (boundaries) on the map.
- Slideshow now has a pause/resume button and an indicator showing the current image.
- Close button on the request details screen.
- Pull-to-refresh on the request list and request details screens.
- Submission time on the request details screen.

### 10.3.0 — 2025-01-14

Bug fixes
Push notifications
UI improvements

### 10.0.10 — 2024-05-24

Bug fixes

### 10.0 — 2024-05-02

- Completely rebuilt application enhances both performance and stability, ensuring a smoother user-experience
- The submission process now supports more field types, providing greater flexibility and customization
- Implemented a 'Request Type' search function to quickly filter out types
- accessibility features, catering towards a broader spectrum of users
- Expanded language options for increased global accessibility and user convenience
- Implemented new and improved places search

### 7.3 — 2022-03-19

Updated buttons
Bug fixes

## Related topics

[sarasota county government](https://appshunter.io/ios/topics/sarasota-county-government) · [sarasota](https://appshunter.io/ios/topics/sarasota)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*