U-verse app login error
I’ve been without U-verse app on my iPad for about a month now. Recently it said I had to re-login to the app which I did only to get an incorrect login error. I changed/updated my password but when I re-loged in it took me to the my att app instead. Long story short after about a dozen password resets and several calls to “tech support” I’m still without U-verse on my iPad. Now I hear that U-verse is going away on nov 30 in favor of direct tv stream, if that’s the case I hope it works out better than U-verse.
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Less than average
Unfortunately the only positive comment I can make in support of this app is the price. AT&T provides a very competitive price for its cable package which includes the U-verse streaming app.
Many times I find, with a strong internet connection, that I still cannot access some channels. I then have to delete the app and install it again. I have had to do this numerous times. I also cannot watch recorded shows on U-verse. I contacted customer service about this only to be told that I should be able to and they have no idea why I cannot. Wonderful. I will be switching at some point soon to streaming tv services that will allow me to watch all channels while away from home, without the regular local channel blackouts and buffering issues.
Many times I find, with a strong internet connection, that I still cannot access some channels. I then have to delete the app and install it again. I have had to do this numerous times. I also cannot watch recorded shows on U-verse. I contacted customer service about this only to be told that I should be able to and they have no idea why I cannot. Wonderful. I will be switching at some point soon to streaming tv services that will allow me to watch all channels while away from home, without the regular local channel blackouts and buffering issues.
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Horrible
Just wasted two hours with different AT&T customer support departments and nobody can fix my problem of not being able to log into the app. You end up on a carousel and eventually get people telling you to do the same thing that you already tried three times. Then they drop you like a hot potato to another department. The funny thing is I’m a ex employee of AT&T and I’ve already dropped their wireless service because of poor customer service and now I will be shopping around for new service with different company for internet and television.
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Good but buggy
I don’t use it often, but expect it to be there when needed. Like this past weekend, when the weather took a sudden turn and the tornado sirens started to wail, I wanted to watch the local news on my iPod to see what was happening while sheltering. No such luck. It wouldn’t recognize the receiver. I signed off, signed in again, reset the gateway, etc. and still no luck. I’ve tried a few times. Still nothing. Same message, even though at one point it recognized the gateway was there(?)! Other than that, everything works.
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Very convenient to have access to control my tv from anywhere!
I love being able to access my TV guide to schedule recordings from anywhere. If I want to watch something and I’m away from home, I can just go to the app and set it to record. I can also use it when watching tv. If there is an ad for something I want to watch, instead of pausing the show I’m watching, I can use the app on my phone to look for the other show and schedule it to record. It’s very convenient. I can also use it as a remote ifI’ve misplaced mine. Big bonus: I can watch tv using my phone.
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Customer for many years
I have loved the easy access and availability not to mention reliability of AT&T U-verse . Highly recommend to anyone but one thing to remember just like in my business you are only as good as your last meal. Every situation and opportunity to serve your customers is chance to wow them. Think about how many millions of dollars your spend on advertising. Reward your loyal customers and they will do all the advertising you need and ten times more effective. I can say every time I have spoken to customer service for a issue or service change they have been amazing. No I’m not a paid employee you can find me. Chef Wayne Schilleci of Local Gourmet Catering!
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HAS NOT WORKED FOR MONTHS
I have been conversing with AT&T for months attempting to get my Uverse app to work. I lost count of how many times I have been told the problem will be solved. The last person I spoke with was true to AT&T form. He promised me he would not quit until the problem was solved. I have never heard from him again. I don’t know how many reference ticket numbers I have been given, yet each time I call it’s as if it were for the first time. The techs want me to do the same things all over again. I’m feed up and refuse to continue to deal with the aggregation of explaining I have already done this. I have been a faithful customer for as long as AT&T has been available in my neighborhood. Right now I feel pretty helpless.
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Pathetic excuse for an app
Oh but it does work great! As long as you watch the libtard ignorance they want you to watch. Interesting how on home WiFi, or not, certain channels work just fine. All day. Every day. And others are stuck in the same 23 second loop from weeks ago. Delete it and reinstall you may say? Nope. Doesn’t work. Yet those channels that always work... yup, they still work just fine. We all know how big of scam artists att is but it does begin to get very frustrating when there’s a pandemic going on and we aren’t home because some of us are still fortunate to be working and can’t even get information except what they want us to get. Cover up? I agree. It is truly pathetic how these companies still think they American people don’t see what they’re doing. They’re all the same. If we want anything but local biased information we have to pay for service that we can’t even get. F you att. Good for nothing thieves.
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Can’t login
If you have multiple accounts and use one email address ATT cannot distinguish what you are trying to do.. I have 15 iPhones on my business account and apartments with U-verse all over the country with different account numbers. If you ever have trouble login ing in good luck they will screw up every single account password that you have. They won’t let you sign in using account numbers just email or user name which in my case manages like 8 accounts plus iPhones. It’s a night mare no tv tonight tried too many times.
Use account numbers for ID already att.
Use account numbers for ID already att.
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Lousy App; drops, judders. Useless
This is a one star review, but they only display the five star reviews at the top of the screen, so you need to View the reviews in date order to see the bad ones. .
Sort on reviews by date, and for more than a month the U-verse app has been completely broken and nonfunctional in any useful way on any iOS. The app simply does not function like it is supposed to. It drops channels constantly, judders and stutters, gets the audio sync out. A competing cable company’s app on the same device in the same home (they were both on at the same time for about two weeks) has no problem whatsoever.
The app is so lousy it has us rethinking whether we want to even use AT&T since the ability to watch mobile was important.
Sort on reviews by date, and for more than a month the U-verse app has been completely broken and nonfunctional in any useful way on any iOS. The app simply does not function like it is supposed to. It drops channels constantly, judders and stutters, gets the audio sync out. A competing cable company’s app on the same device in the same home (they were both on at the same time for about two weeks) has no problem whatsoever.
The app is so lousy it has us rethinking whether we want to even use AT&T since the ability to watch mobile was important.
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