Leave a Review LastPass Password Manager
We tried
This has been a couple weeks of trying to merely get the LastPass and Safari browser extension installed and working. To no avail. And we(support and I) tried many fixes to get 2FA turned on. Well I did all the work they suggested and that’s about all I’ve Ben doing. The final straw was my getting 4 new emails detailing how support has “disabled” each of the 2FA options. Then a final email asking me to go ahead and do the same thing again and it should work now. What?!! I have sent so many screenshot and screen recording showing all those options disabled. He claims to disable options that are needing to ENABLE!! Why didn’t support go in and enable one. I have well over a dozen email to and from support and am unwilling to go on with this. I am asking that my premium fee be credited back to me. I have removed all my data from this app. Now I have to go over each and reset new ones. Wha a daily nightmare this has been. I should have stopped when I was aske to download one of four different 3rd party apps to make a screen recording for LastPass support to review. Dont they know that that function is built into all iPhone’s ? We, or, I tried. Tired in the RockiesShow lessBuannadik
Deal breaking changes for free users
Free users now have to decide which platforms they want to use. If you’re on mobile, it’s only mobile devices your account will work with. If on PC then only those types of devices will work ( laptop , desktop , etc ). The main reason I got a password manager was because I jump between my phone and my laptop, I don’t own any other devices. If they where to limit number of devices I’d understand but dividing platforms comes off as nothing but a cash grab. Even then I figured I’d give it a try as I never explored Premium when I had the 30 day trial months ago but it’s a $35 up front yearly fee. No subscriptions available stings a bit given that I was already reluctant. For now I’ll hold off and keep the PC variant as it will allow me to still access it from another computer as I wouldn’t have access to another phone as easily if I where to break mine. At an average of $3 a month it’s not a lot but given how this was introduced I’ll be on the lookout for another service to split account management or outright replace lastpass.Show lessadleon44
No longer free if you use more than one platform
I used this app for a number of years. Despite some security incidents that posed cause for concern, I stuck with it, even after the developers restricted free accounts to using only two devices. I removed my phone and iPad Mini, but kept it on my iPad Pro and desktop computer. Those are the two devices where I most need to access my passwords, so as long as I had those, I was ok.
Unfortunately, the developers recently decided that this model wasn’t profitable enough, so another change was made, this time restricting those with free accounts can now only use this device on one platform. They thought that making a change like this in the middle of a pandemic, when many of us are down in income, would be a great idea. It now costs $36/year just to share passwords between a mobile device and computer. Yeah, no thanks. I’m out.
I found another popular free password manager that works on ALL of my devices without a subscription. And, if I should realize at some point that I need (actual) advanced features, the premium subscription is less than 1/3 the price. I switched, removed ALL of my data from the LastPass servers and deleted my account. Sorry, LastPass, but you lost me this time, for good.Show lesssplashofcolor
Not a fan of the coming paywall
Previously I’d have rated LastPass a solid 4.5 stars as it works about 85% of the time. I don’t expect the app to work everywhere every time so that exceeds my expectations.
However, it really grinds my gears that this company decided to change its terms of service so that in the near future if you have the free account you will only be able to access your password on one type of device. That completely defeats the purpose of a cloud based password manager in my mind.
I don’t blame them for wanting to have people pay for a service they provide. I’m all for capitalism. What I do mind is that they decided out of the blue to blunt the features that most of their user base relies on and put it behind a pay wall. It does not make me feel secure that they won’t change their terms of service later on to up the ante further. It destroys my trust in their products. Not a good look for LastPass. So as a result I’m going to go to another password manager and use the free version. If I like it I‘ll consider paying for their premium account.Show lessjonathanfairchild
NOT OK! for LastPass to bait-and-switch to “one device type only” model for free users on March 16
It’s NOT OK for LastPass to suddenly switch to “one device type only” model for free users on March 16! That’s straight-up arm twisting / a form of blackmail and extortion by playing on people’s well-ingrained habits to grab some money!
Luckily, there are alternatives like BitWarden out there. The latter, for example, is free, open-source, feature-rich, and doesn’t suddenly impose stupid requirements like “one device type only” on its free users! As an ex-LastPass user, I found it to be very similar to LastPass and satisfying my needs well, and would definitely encourage all of you disgruntled LastPass free users out there to “vote with your feet”, dump LastPass, and switch to BitWarden if you’re sick and tired of this arm-twisting nonsense about to happen.
Disclaimer: I am just a satisfied ex-LastPass free, now BitWarden free, private user, and am NOT in any way, shape or form affiliated with either BitWarden or LastPass. The sole purpose of this article is to help suggest another free alternative that worked well for me to all the LastPass free users who are about to be stuck on March 16 with free-account model change, about to be imposed on all of us by LastPass.Show lessDmitri/SLCA
Recent changes make the free tier superfluous
The app itself is alright, does what you’d expect a password manager to do, creates, stores, organizes automatically fills, integrates nicely with iOS biometrics and such. HOWEVER....
They will soon be changing the free tier so that you can only use one “device type” (meaning you’re locked to either ONLY phones/tablets, or ONLY laptop/desktop computers) unless you upgrade to premium. While I can appreciate the issue of incentivizing upgrading to premium on a free-paid model (and I realize that I’ve been freeloading), this is a HORRIBLE anti consumer way to do it, amounting to a bait and switch. The whole reason I use a third-party password manager is cross-device compatibility. If I only wanted a password manager on my phone, I’d use the one built into iOS. If I only wanted password manager on my PC, I’d use the one built into Chrome. Arbitrarily locking me out of half my devices in an attempt to get me to pay up is a sure fire way to make sure that they do NOT get my money, and that a competitor does.Show lessAngryHeadlights
Can't live without a password manager
Edit: Never mind, the free tier doesn't support using both desktop and mobile now - you only get one or the other, and if you want both, you need to pay $36 a year?! Use Bitwarden instead. It's essentially the same thing as lastpass, and still has a useable free tier. Beyond that though, their paid tier is only $10/year, and that's what really kills LastPass for me going forward. Lastpass could have given a reasonable price for grandfathered users, but they're clearly not willing to engage with the competition. Seems like they only care about their enterprise customers going forward, not the personal folks. I understand needing to be profitable, but this isn't the way.
Original review: Makes it a breeze to fill in login credentials and generate random passwords for each website/app - it's impossible to manage the hundreds of accounts you need these days without something like this. There's also a spot for you to store info in a secure, encrypted space, making it ideal for credit card info, bank account numbers, etc so that you can always look them up easily while still trusting that they're safe. Only complaint is that i wish that the desktop chrome extension and the apps would sync up more quickly, but there's a way in the app to manually sync with the cloud, so it's not a huge issue in practice.Show lessbycrafton
Used for 4 years but was squeezed out because of new restrictions.
I successfully used this app for the past 4 years with very minor issues. However the news that broke yesterday requiring free users to either upgrade their plan to premium or be restricted to being either a computer LastPass user or Mobile LastPass user has made me delete my account and switch to a new platform.
The only feature I truly care for is syncing between my devices and LastPass free no longer supply that. I could see limiting the number of devices that one account may use on the free tier but flat out making a user choose if they are PC based or Mobile based is absurd. In today’s world it is very unlikely a password manager user only uses PC or Mobile.
If this push is to get long time users to a paying plan there are much better methods of doing as such. I would have been willing but the percentage increase and crummy practices has turned me away from LastPass and LogMeIn.Show lessCasey1044
If there is one app you must have, this is it
Having a password manager is a no-brainer. It's incredibly stupid to reuse passwords across sites. One look at the number of hacked websites that we get each month and you would know why not to reuse passwords.
So with hundreds of websites and apps, it just makes no sense to remember so many passwords. Last pass does a fantastic job of remembering passwords for you. Not only does it remember your passwords it also helps you to generate new ones. It gives you a great deal of flexibility in choosing the type of password that you would like to use. It’s a lot more intuitive to use then most other password managers. Apple provides a password manager in the form of iCloud passwords. however, apples password manager is still basic. Last pass gives you everything that you need. What makes it even more awesome is iOS 12. The need of support for password managers and I was 12 makes it extremely easy to use a password manager with any website or application. Last pass really shines with ios12.Show lessAmrish
I’m never living without it
There’s only two apps that I use where I think, “I will never live without this again,” and LastPass is one of them. If I ever had to go back to the days of constantly having to reset my passwords because I forgot them on a site I only used twice a year, I think my head would explode.
You can’t really beat the convenience. (I have the free version, I think there’s a paid? But I’ve never felt like I was missing anything.) I love the Secure Notes and the premade forms for insurance information and credit cards. The the autofill password function is definitely the most used out of everything LastPass offered. Sometimes I make my own password and sometimes I let LastPass generate one for me. I like that there’s a choice.
I like everything about it. But it’s the kind of liking where I think I’d cry for about 48 hours if LastPass suddenly disappeared. And then cry for the months it would take for me to recover and reset all the accounts I forgot I had... It’s slightly scary to put so much reliance on a single app but I’ve never left anything less than secure with them. This is a wonderful app that hasn’t ever crashed or froze or broke on me for the past 3 something years I’ve been using it.
So yeah, I’m never living without it again.Show lessAlexbizne
