Leave a Review LastPass Password Manager
Great password manager with undesirable add one
I’ve had LastPass for many years and recommend it to everyone. It is not only a great way to keep track of passwords, but also all those other pesky info details that need to be kept secure but that I would otherwise always be hunting for (e.g., WiFi passwords, account numbers, pictures of passports and drivers licenses, etc. etc.) one minor gripe is that, although it has gotten better in recent years, in most cases it doesn’t fill in the password seamlessly. Instead, I have to log in to LastPass, look up the password I want, and copy/paste it in. Annoying but I can manage it. My main complaint with LastPass is that there is apparently no way to turn off the identity threat alerts. These notices provide zero actual information about what they are supposedly alerting me to, and are clearly intended to prompt me to subscribe to their identity theft protection program in order to learn what just happened (if indeed anything) to prompt the alert. Even if I didn’t already have another credit monitoring service, this would make me angry enough not to reward LastPass for this transparent — but apparently legal — practice.Show lessLMc FL
LastPass user for over 7 years
LastPass is a key element in my overall approach to making the internet usable by making secure authentication more manageable. Using the same authentication credentials safely everywhere is not yet a real technology and may never be. Using a different, complex password for each online resource that requires a password is critical for reducing account compromise opportunities. Using LastPass effectively does involve a learning curve but it is definitely worth your time and attention. I am an avid consumer of technical, scientific, academic, and other information online. I have several hundreds of accounts with internet-based information services and many other software licenses, non-internet accounts, and miscellaneous confidential information. LastPass has enabled me to get all of this data into a single, secure database I can access securely through any of my devices, whether online or offline. Using a robust , secure password manager is a no-brainer. I highly recommend LastPass.Show lessEvolvemind
Used to be great....GARBAGE now
I had to get a new phone. When I installed my backup, I had to log into all of my apps. I use LastPass to store my passwords. When I tried to log into LastPass with my master password it kept telling me to verify my identity using the LastPass Authenticator. I had never enabled this feature or downloaded the Authenticator app.
I logged into LastPass on my computer to verify, and yup, NOT enabled. I submitted a ticket to Support. A day later they responded with a link to an article on how to reset my Master Password. They never even bothered to read my submission. I don’t need to reset my Master Password, I know what it is. I respond as such...no response for two days. I submit another ticket, Support closes the second ticket as a duplicate and tells me to look at the update on my original ticket. When I go to log into the website (to look at the update on the ticket), it forces me to now reset my Master Password, and once I do, I get an “ Authenticator Failed” error message.
Their app is now junk, their Support is even worse. Most of my logins are now held hostage and I will have to one by one have these websites send me reset password links. You better believe I will be using a different password manager going forward. What terrible Customer Service.Show lessMuggleLexi
Fails to open quite often
Up until about 9 months ago, Last Pass has no problems opening. I could also use their quick access option, but that all changed after an update. Now I can’t use the quick access. And oftentimes (majority of the time) it takes multiple tries to open the app. I often have to shut off my phone and restart it, just to get this app to open.
The “create a new password” tool also doesn’t work besides giving me all lower case letters (no numbers or special characters...or it will give me only numbers and nothing else!). That doesn’t work for webpages requiring smart passwords with varying characters and upper/lower case, with numbers, etc. Very frustrating when I’m trying to complete a task but I just need my password, or need a new password created.
I love this app and the storage capabilities for the gazillion passwords we all need these days. But the failure to open when I need it, failure to create/suggest passwords, and also the failure to save and close a suggested password, are all super frustrating. I wish they’d fix all these problems that has been going on for nearly a year!!Show lessMkepanther
Awful
This is certainly the worst piece of popular software I have ever used. The good news. It’s better than nothing. It works correctly about 2/3 of the time. The bad news. It doesn’t work 1/3 of the time. That’s just not good enough. Especially when it always seems to fail when I’m in a hurry and need it to work. Very often it won’t recognize and store user names and passwords for new sites. Sure I can enter them manually, but I shouldn’t have to. It crashes on my browser about every other month. So I have to uninstall and reinstall. It never seems to figure out how to add an extension to the browser. That should be automatic, or at least obvious. I have to read pages of google docs. The answer seems to change every time I need to do it. This last time I had to go to the Windows store and separately download the extension. That seems crazy
Yes I realize there are a bunch of positive reviews here. I believe they go back to my first point. It’s better than nothing
My only hope is that Chrome and IOS seem to be getting better and better at saving passwords. Hopefully someday soon I won’t need LastPass anymoreShow lessfaxon
LastPass as indispensable as the Internet
I have been a LastPass user since 2014. I can’t believe it has been 5 years, but what an indispensable tool it is! With all of the businesses and accounts that I have, it would have been almost impossible to keep my online information secure. There are too many passwords to remember and too much information to keep in your head. What I love about LastPass is that it makes your security of your information to the highest standards while making it as easy to browse the Internet. With the added integration on my iPhone and fingerprint recognition, it is easier and more secure to navigate my content on a phone that it is on my laptop or desktop computer. If you don’t have a password manager, you are living in the Stone Age. If you aren’t using LastPass, you aren’t in the fast lane. Take the plunge if you haven’t already. It will change your life!Show lessEdawg83
Easy, Secure, most Organized Password Manager
My husband and I use LastPass for nearly everything. When you’re online, it’s easy to lose track of all the accounts you have to make- from bill pay, to job applications, education portals, or anything work related. If your job requires a lot of passwords to go from portal to portal or using different programs that require secure logins, LastPass will be your saving grace. My husband used LastPass primarily for his IT job, but uses it now for all accounts he makes online. Job hunting and filling out grad school applications, is much easier when you don’t have to worry about which password you used to send in your resume/CV. And when we need to share passwords for finances, we can do it securely thru LastPass. Just my thumbprint and I can see, use, share, or change my passwords, update security questions, write secure notes, or even upload pictures or recordings of things I can’t manually input. LastPass will make logging in a breeze all the time, and you will only have to remember one password.Show lessNinjafrost09
Best for our whole Family
My husband introduced me to LastPass when he and I transition more into online shopping and banking. He would ask my password, I wouldn’t remember, we’d have to wait for the reminder email. It was not going well. It took me a while, but I got into the habit, whenever I create a password, big or small it goes into lastPass. Then came the kids, or really, the kids got bigger. They started getting emails, accounts for lessons, collaborative teams, discussion boards, iTunes and on and on. House rule, if you have an account, the password is in lastPass.
There is also the amazing notes section. We have a note with all our insurance information, everyone’s SSN, passports, and drivers license (our oldest just turned 16 and husband doesn’t have to call me for me to get son’s ID to give to him, when he is in the phone with insurance). It’s all in lastPass!Show lessgammantria1
OK until you need to fix stolen passwords
I’ve used LastPass for years and recommended it to many people, however I just found out that while it’s great at helping you create unique passwords for every account, I just discovered it has this one HUGE flaw.
I discovered through a monitoring service that one of my passwords was being sold on the dark web. I know the password and the email address, but not the website associated with the password. Now, because I used LastPass to automatically update all my passwords, every account has a unique password. Which means I have hundreds. How do I discover which account was compromised?
Answer: Export all passwords to an unsecured CSV file (but only those not in shared folders) and download the unsecured file to my computer, search for the password, then delete the file. Or, if your passwords are shared with your spouse, edit each one in LastPass individually till you discover the right account. Which will probably take somewhere between a few hours and a few days depending on when you find it.
It’s all good if a firm delivers tools to auto-create unique passwords, but only if they also solve for finding them after.Show lessusalegin
Good app, but needs fixing
I like being able to store passwords and create secure passwords, and using the fingerprint feature to access the account quickly. You can also share login info you create with others in the family so you can keep accounts that family members/spouses/trusted people can all access.
However when creating a new entry on the fly, this app doesn’t work; at least on my iPhone - I haven’t tried it anywhere else.
I go to a new site, create a login - and get a password and record my new account via fast pass, copy the password, then try to save the entry in fast pass after typing in everything and without fail I get a box from LastPass that says - “Something went wrong. Try again later”. Then you have to back out of everything, go into last pass by the ‘front door’ and re-enter everything again. I lost reserved seating on tickets I was trying to get because I screwing around with lastpass trying to get my password saved.
It’s been at least 3 updates and the problem still exists for me.Show lessQuartz110
