Leave a Review Dropbox
Almost exactly what I need
On the iPad app, it’s missing Space to play and pause video. Also, when playing a video, left and right arrows skip to the next file, rather than going forward or backward 15 seconds. A huge number of people are using iPads with keyboard these days, so this is a big oversight.
If Space would play/pause, and there was a way to navigate 15 seconds forward and backward using an external iPad keyboard, then my rating would change to 5 stars. If changing storage providers wasn’t such a tough challenge I would have moved to a platform that provided these features. As it is I’ll wait patiently :-)Show lesswiggles-2
Developer Response
Hey there, we appreciate your review. We’re happy to pass your feedback on to the team. We also encourage you to post your suggestion in the Share an Idea section https://www.dropboxforum.com/t5/Share-an-idea/ct-p/101002000 of our Official Online Community. There, it can be seen and voted for by others, and gain the attention of our team. Cheers!Drop box
I went to cancel this app and it won’t let me !.
Provides all the how to’s but it never gives a direct path to cancel sub before payment is due. The app was useful but I no longer need it hence the cancellation. If you are going to trap people into your app with no easy clear way out then you are just scamming people !.
Not happy..Show lessBrutus Tumeke
Developer Response
Hi there! If you signed up for the trial via the App Store and have already tried following the steps outlined here: https://help.dropbox.com/plans/cancel-mobile, we'd encourage you to go through this article: https://support.apple.com/en-us/HT202039. On the other hand, if you signed up through the Dropbox site, check this out instead: https://help.dropbox.com/plans/downgrade-dropbox-plus-professional-plans For further assistance, you can review your support options at https://www.dropbox.com/support, or contact our support team on Twitter @DropboxSupport or on Facebook at https://www.facebook.com/Dropbox/. Thanks!Trustworthy. Reliable. And Dependable Cloud Storage.
I’ve subscribed to Dropbox Plus for a few years now even though I pay monthly and not annually, I will always depend on Dropbox to back my files up. Out of the 2T storage I’ve only used up 8.7% of it or 178 gigs of memories, data, and everything that’s important to me will all get backed up onto here and no where else. I even got iCloud service for iOS but I still prefer Dropbox as my main cloud storage. It’s all I need. Thanks for creating this app and keeping the updates going. I will forever be here and am not going anywhere else. Grateful bc I wouldn’t know where I’d save my files without Dropbox Plus. Plus is definitely a must even though the basic version is okay but get the Plus version you won’t regret it. Even if you stopped paying and get downgraded to basic, your files will remain but you’ll have limited options and access to your files so I choose monthly cause I can go few months without backing up then I’ll make a payment and my files are safe again. I recommend if you want reliability. Giving a 6 stars if possible! Keep up the great work!Show lessimonmyrise
Mark all read not working
I can’t stand how the mark all read button doesn’t even work a little bit, so there’s constantly a red dot telling me I have a notification.Riccroll
Developer Response
Hi there, For any issues with your Dropbox account, you can always reach out to our team on our online Community https://www.dropboxforum.com/, and on social media on Twitter at @DropboxSupport or Facebook at facebook.com/Dropbox. They'll have a look into this for you and provide further guidance.Not user friendly with no support
I thought this would a better option than iCloud as that’s just as bad and having to download files twice or trice basically makes using these two irrelevant and pointless. The same issue I faced with accessing documents easily and across the board (multiple devices) through iCloud both on and off is the same with Dropbox. I guess you can’t believe everything you read by the companies themselves. I want easy access, able to edit and use, present and share, with no need to depend or worrying about downloading files over and over and opening other apps e.g. Microsoft Word/ppt, etc and connectivity made easy IS DEFINITELY NOT Dropbox. It took me only a day to realize that this is not the app or program that is useful at all. After spending 5 hours today playing and trying to figure out it’s usability across devices became fruitless and wasted time. DO NOT WASTE YOUR TIME WITH THIS APP! I will now try OneDrive or a recommended GoogleDrive by colleagues who also need it for the same purpose and needed feasibility/accessibility. Now I will start deleting everything I spend hours uploading thinking it would work 🤦🏽♂️😒😤Show lessfreddyg013
Developer Response
Hey there, we’re sorry to hear about that. We appreciate you taking the time to share your feedback with us, and we’d like to know more about your experience. If you would like to get in touch with us on Twitter at @DropboxSupport, Facebook at facebook.com/Dropbox, or on our Official Online Community https://www.dropboxforum.com, it would be great. Thanks!Dropbox best of its kind!
Dropbox is the best office suite and photo storage solution. It outdoes all competitors in the industry for cloud storage or just storage along with many other services that mostly come free. Or small monthly fee. They offer 200gb + of data and more if you choose. It is safe secure easily functional to navigate. I believe Dropbox is the future of computing. Have not had to reach out to the customer service team directly because the knowledge base is very interactive with the user. Can’t wait to see them move into e-commerce for a one stop shop for all external services and e-commerce needs. So that we can limit the amount of technological vendors and services we users depend on. Thank you at the team at dropbox keep up the amazing work cheers to all of the great innovations that we hope to see for personal and professional applications through Dropbox. Out performs workspace for google any day. Even maybe Microsoft office but they do integrate well.Show lessRemoMJr
Annoying
The notifications are endless and impair the ability to use Dropbox properly. Also, my inbox is regularly flooded with emails from DropBox about things customers (at least those within my network) do not care about. When attempting to unsubscribe, it takes you through loops and ultimately the emails still keep pouring in. We’ve all been pushing them to spam, but it should be recognised that their marketing team is working hard to repel customers. OneDrive is only slightly better. Still has its quirks but at least lets you work in peace.Show lessAriesChael
Unusable - update
Why does the developer keep giving the same response without fixing the problem??
The iPad app is now getting worse. It is now virtually unusable without crashing. I posted a review awhile ago and followed the developers response. I can confirm that I am operating the latest iOS and have deleted and reinstalled the app. There has been no change to its reliability. If anything, it’s got worse even after the latest updates! Every time I carry out a task it crashes. What’s going on?Show lessSmart 101
Developer Response
Hey there, thanks for your review. We’re sorry to hear that you’re experiencing this issue. Please ensure that your iPad is updated to the latest version of iOS that’s available for it. Then, delete our app, restart your iPad, and install again from the App Store. If the issue persists, we encourage you to reach out to us on Twitter at @DropboxSupport, Facebook at facebook.com/Dropbox, or on our Official Online Community https://www.dropboxforum.com, for further help. Cheers!“User information is not valid“
I can login on my PC with the browser, but when I try to login on my iPhone I get the aforementioned error message. Yes, after 10 times trying, the user/password information is exactly correct.I don’t have two step verification so that shouldn’t be screwing me up. I have deleted and reinstalled the app four times now, and that hasn’t changed anything. I read online somebody had success after deleting their safari history and cookies, which I did, with no success.I have not changed my phone number, nor do I have multiple accounts. I get an additional error message when I try a single sign in attempt, with it returning, single sign in is not activated for this account. I have now tried for three hours to search the web as well as the dropbox support section, and there is no answer I have found that has solved this problem. An app that doesn’t work on one’s phone, for a program that does work on a PC browser, using the exact same login information, is non-functional, and a non-functional app gets a one star.Show lessVeterinaryclinicalpathologist
Developer Response
Hi there, thanks for writing in. If you're unable to sign into your Dropbox account using the browser on your iPhone, and you'd like our team to look into this, you may reach out to us via Facebook facebook.com/Dropbox, Twitter @DropboxSupport or our Official Online Community https://www.dropboxforum.com, for further assistance. In addition to that, if you haven't already, you may also want to submit a help form at https://www.dropbox.com/support/sign-in-issues. Thanks!Long time user
I love Dropbox and have used it for years for all my file storing needs. I would love to see a more intuitive and user friendly app upgrade so that sorting and deleting files/pictures could be easier. I use Dropbox to upload my photos automatically from my iPhone but I can never move more than maybe 20 photos at a time into the folder that I want them to go into which means I have years to catch up on as it’s so time consuming. If I leave the app it then freezes the next time I go into it. Hoping for improvements asap as I store everything here and am trying to organise all my photos by month and year and currently it takes too long.Show lessEllieintheface
Developer Response
Hi there, thank you for reviewing our app. We'd like to hear more about your experience. If you'd like that too, please go ahead and reach out to our online Community https://www.dropboxforum.com/, on social media on Twitter at @DropboxSupport or Facebook at facebook.com/Dropbox, so we can gather more information. Thanks!
