Leave a Review Dropbox
Text editor is bad
I’ve been using the Dropbox text editor for years. It seems after the last few updates the text editor is very buggy. 1) I when I save, it says I have a new version. So I have to reload the file. 2) When I select edit, sometimes the file opens with the cursor at the top, sometimes the file opens with the cursor at the bottom, sometimes the cursor jumps around randomly. The point is, when I click edit, I want to edit where my cursor is. When the file jumps around, I lose my context, and have to scroll up and down to find what I wanted to edit. 3) sometimes I type and nothing appears. I can actually see the cursor in another part of the text, I can type letters, but nothing shows up. At this point, I have to close the editor and open it again to clear it up. 4) sometimes I try to select text, the selection doesn’t align over the actual text. It seems to be out of sync with the position of the text. 5) sometimes when I select text the selection jumps to the right side of the screen even if there’s no text there. It won’t allow me to adjust the selection.
Clearly, no one at dropbox actually uses to text editor or they would run into the same problems. Also, they must not have test cases. To run through every time they make changes. This is simple regression testing.
please pass this on to someone in charge a Dropbox. ThanksShow lessJoe7/7253434232
Developer Response
Hey there, thanks for reviewing our app. We encourage you to reach out to our teams on Twitter at @DropboxSupport or on our Official Online Community https://www.dropboxforum.com/ so you can tell us more about this, and allow us to help. Thanks!No longer good
Dropbox used to be great, it’s been my go to storage choice for years. However, I can no longer recommend it. On my iPad Pro, it is unstable, janky, and highly frustrating to use. A second ago I was searching for a particular file to upload; when I started typing in the file, I received a Dropbox error message. This happens every time, and means I have to retype the file from 3 to over a dozen times ( I give up after 12 attempts).
Another annoying issue is when trying to upload files in batches. If I wish to upload a group of files, even only a few, I get an invalid file name error. However, if I use the upload function from within Dropbox, the file name is magically no longer an issue. This is so frustrating that I have often considered cancelling my subscription after backing all my files up to alternative storage. I have thousands of files I wish to store, can you imagine how frustrating it is to only be able to upload them one at a time?
Uninstalling and reinstalling do not fix the issues.
There are several other issues I encounter that make me consider other options; I am waiting to see if things get fixed, else I might have to move. I don’t really want to as I have been a loyal Dropbox user for many years, but I need a reliable, easy to use storage option and at the moment, Dropbox is not it.Show lessOriginalDal
Developer Response
Hey there, we appreciate your review. We’re sorry to hear about your experience, and we’d like to take a closer look, and help troubleshoot. If you could reach out to our support team from here https://www.dropbox.com/support (while signed into your account online), and provide some additional information, it would be great. Thanks!Flakey
Basic stuff fails.
If you use the built in text file editor to write a report, then every few minutes DropBox takes you out of edit mode into read mode, without warning you, and erases everything you've written so far but didn't save. God! such stupidity by the developers is frustrating. So now I have to use another bloody app just to edit text files that reside in my DropBox. Ughhh! Dec 2022.
It would be great if DropBox would included an rtf editor within the preview pane on iOS. As of today - June 2018 - the only files you can directly type into are .txt files. Such a shame - surely an rtf-editor isn't too much to ask for? On the positive side, without dropbox it would be a real struggle to switch over to using iPad as an everyday business tool. The offline files facility is SO much better than Google Drive.Show lessGeorge AdvHtg
Keep freezing on iPhone
I’m on the latest iOS 16.1.1 on iPhon 11 Pro with the latest Dropbox v308.2. Dropbox will freeze regularly. Had to terminate Dropbox and start again. Was not like this a few versions before :(senhaku
Developer Response
Hi there, we're sorry to hear about this. If the same issue persists after that, you can also attempt to clear the Dropbox app's cache, uninstall it, restart your mobile device, and then, reinstall the Dropbox app. Besides that, you can also ping our team about this on our online Community https://www.dropboxforum.com/, and on social media on Twitter at @DropboxSupport or Facebook at facebook.com/Dropbox. They'll be glad to investigate further. Cheers!Freezes when returning to the app
Have to force quit the app a lot. Works well otherwise!Chris McFarland
Developer Response
Hey Chris, thanks for reviewing our app. We’re sorry to hear about the white screen you’re getting there. First off, please make sure that your device is running the latest iOS update that is available for it. Then, if you haven’t already done so, please delete our app, restart your device, and then install again from the App Store. If the issue continues, we suggest getting in touch with our support team at https://www.dropbox.com/support, so one of our colleagues can get some additional info from you, and help troubleshoot. Cheers!Fantastic File Management
I have been using Dropbox Plus now for some 5 years. It has been a fantastic tool for my small business as I can save all my files within folders on the Dropbox server and access them from any device, wherever I am working (I am a surveyor who travels to various sites daily).
I also have the facility to save documents to view offline and edit / amend etc. I can also share files with my workforce, and export documents etc to suit.
This software has been a fundamental part of running my business and I would definitely recommend it to small business owners.Show lessHot.Chantelle
Dropbox was great when I only used PC, but is terrible on macOS and iOS
The most simple complaint is that I can’t click on every one of my files and have it play seamlessly, most of my files are MP3s or WAV files because I do audio production
Also, I am visually impaired/legally blind and the interface and use ability was extremely better on PC which is strange because generally speaking, macOS and iOS are more accessible for blind people so you would think the app would follow the same logic
Today, I was looking for some old files from a radio show that I used to DJ so I can send to a person who is going to hire me for a DJ gig, but I had trouble getting the files to work upon finding the ones I wanted meanwhile files of the same type would work for what seemed like no special reason other than the fact that it wasn’t the file that didn’t workShow lessMando Pancho
Dependable and stable. I’ve used Dropbox for 10years
There is something about dropbox that makes it so much better than icloud or drive.
It’s truely like your own server that just simply works. Always.
For work, how whole business runs on it with the shared drive working naturally and faithfully.
Just use it.MatiFam
Uploading files from phone takes FOREVER
Dropbox has always been an amazing platform for sharing high resolution files and multiple files in a single instance but as of recent uploading from my phone has been painstakingly slow for no reason and in some instances the files never upload. I’ve tried multiple different Wi-Fi connections and my 5g cellular connection and files just don’t move or take literal hours to finally start syncing.
I do what the app recommends and allow it to sync while my phone is open but still no luck
Extremely frustrating as I use Dropbox for everything but in a professional work flow it’s borderline unacceptable for this to happen, hoping it’s an update issue but as of current my only fix is to cancel upload and keep trying until the files finally engage and syncShow lessLiftedResearchGroup147
App not user friendly
I’ve had a Dropbox account for as long as I can remember but I’m seriously thinking of chucking it. They have changed their Home Screen, so it’s very difficult to find a folder I’m looking for. It seems to only show recent files/folders but if I require to look at an older folder it’s impossible to find. I don’t even have that many folders! I’m not sure when this changed but it’s quite annoying. Google images has a better app and I can find folders easier on their desktop profile as well.
For basic backing up of phone files it’s fine but I use this in a work capacity and sharing of folders.Show lessevamarcy
Developer Response
Hey there, we’re sorry to hear about that. Go ahead and reach out to our teams on Twitter at @DropboxSupport or on our Official Online Community https://www.dropboxforum.com/ so we can have a look, and see what we can do to help. Thanks!
