Leave a Review Dropbox
Plz add ‘select all’ option to folders!!!
Great app works wonderfully for what it is. I’ve had the paid service for years and have used it a ton for work and personal stuff. Great cloud storage, accessible from everywhere.
I have been trying to use it to transfer photos between phone and computer and the lack of a ‘select all’ or ‘select inverse’ option has slowed this to a crawl. Even a ‘Export all files in folder’ or something would speed up my interactions with app x50. Would be a simple feature to add that would make transferring files so much pass hassle!!! Please help devs! Love this app, but without this feature I am going to have to migrate to another service. Great work in general, love the app and don’t want to leave.Show lessDjekbejxl
Not working correctly! HELP! /Thanks 4 fixing
I’ve been using Dropbox on my iPhones since 2013. It always worked great until this past month. I use dropbox for my camera roll upload on my iPhone. My windows PC is connected to dropbox also since 2013, so I can copy my camera roll photos from dropbox onto my computer. For the past month the only upload that dropbox is taking from my camera roll is the videos I record. For some reason dropbox is not recognizing any photos that I take that are in my camera roll. Can you Please help fix this! Thank you.
👍“”THANKS 4THE EMAIL & THANKS 4 FIXING 😊! I did what you said about clearing the apps cache. And the photos work now. And also thank you for taking the time to email me and tell me what I needed to do. I really appreciate you caring enough to let me know. Thank you again😊””Show lessSparkles8961
Developer Response
Hey there, sorry to hear about that. Try clearing our app’s Cache, through its settings, and then restarting your device. If the issue persists, we encourage you to get in touch with us on Twitter at @DropboxSupport, Facebook at facebook.com/Dropbox, or on our Official Online Community https://www.dropboxforum.com for a closer look. Thanks!Lame
They make you register an account and if someone sends YOU a file is over 7 gigs they make you pay monthly 16 bucks… that is very lamebnerv
Developer Response
Hey there, for larger files it is best for the person sharing them to use Shared Links (https://help.dropbox.com/files-folders/share/view-only-access). This allows you to view and download the content directly to your device, even if you don’t have a Dropbox account. Cheers!Great for Storage
I use Dropbox to store all my files I do not want to loose. I have photos, genealogy, health files, expenses, receipts, contracts, and so much more.
Unfortunately, I find myself fighting with the program all the time. When upgrades are made, I find there is a glitch of some sort. Once I was notified I needed to backup my files. In the process of doing this, I lost them all. 3 years worth of data! There were no directions for backing up. There was no access on how to recover from old backups anywhere. These things should be clearly outlined in a manual, if there is one. The other thing I hate is that if you transfer files in or out of Dropbox, you have to do it one file at a time. You can’t transfer multiple files or a folder of files to Dropbox. Also you can no longer get to things like print or move a file to editing program (Word) without first clicking on “share” to find those options. Why the need to double click for these options? Other options are available with a single click but I don’t use those things. Ok, I have more but will stop now. I do like the program and still use it. Not so much on my phone due to the above complaints. Just wanted to let others know what life is like using the program.Show lessVanfleets
Help - latest version is broken 😞
Since the app update 4 days ago - circa 22nd April - my automatic photo uploads have stopped. I have repeatedly closed and opened the app to try and get them started. This morning I did this again and there was a progress bar with ‘backing up’ rolling back and forwards and that started with a number in the hundreds, then thousands, then 10s of thousands of files that were ‘backing up’ but they have already been backed up. They are all sorted in to folders under dates on my desktop as there are so many photos it is not good to have them all in one folder. So what the app is doing is now re-syncing photos from over 10 years ago and newer again and time stamping them all with May 2020 dates. This is a true nightmare - it’s really broken the app - and causing a massive double up sync disaster.Show lessmatarua
Developer Response
Hey there, we’re sorry to hear about that. We suggest getting in touch with our support agents using the options available to you here https://www.dropbox.com/support. Alternatively, you can also reach out to our teams on Twitter at @DropboxSupport, Facebook at facebook.com/Dropbox, or our Official Online Community https://www.dropboxforum.com/. Thanks!Great but has limits
It’s a fantastic app, truly, I use it a lot. But it seems to lack some polish when integrating with iOS, and just support for modern video standards.
My main gripe is you can’t export Live photos from iPhone, something Apple have supported for years there’s not really a good reason for not being able to export the mov file associated with Live photos. It means you still have to sync to a Mac and then export to Dropbox if you want to retain them, a major additional faff.
Also the lack of support for HDR video previews is a little baffling, HDR has not really snuck up on us, it’s been coming for a long time. I’d like to be able to watch HDR without then looking like a washed out mess please.Show lessRasheef
Quick Access
I have saved larger Excel files in Drop box and can easily access them on my phone or iPad Much more certain than an email message attachment for family to share Great for folders of photosWeta47
App disables your account for no reason
I have had dropbox for years and one day i tried to login and it suddenly says log back in again. I do it several times and it doesn’t work. After the 3rd try it disables my account. I try to go to support to write to them and it also gets disabled which makes it impossible to tell them what is going on.
You are voiceless if you get locked out. Then i go to Twitter and they don’t respond for days
I try to send them a message from a different dropbox and it says it has to be logged in from the same email you need help from which they have disabled.
I have been waiting for days and they have not emailed me back to solve the issues. I will call my legal team soon. They are horrible at helping you when you are stuck and no phone number to call. On top of that they keep charging me every month. I recommend working with a service that can be reached In crisis. Even if you have the plus account you cannot reach them unless you are logged in but if you are locked out how are you supposed to get through ??? They will say send us an email from the same account that you are locked out from but you cannot because they do mot accept outgoing emails. The staff is untrained and you can lose all your data. My legal team is ready to bash them for there shameful ways
Very low grade system. I lost so much money losing access to my files these days.
Horrible.Show lessJohn hanti
“Free” trial
Someone sent me photos via Dropbox and I thought I had to have Dropbox to access or use the photos. So I downloaded the app and chose the free 30 day trial but couldn’t figure anything out so I “upgraded” I truly despise “free”
30 day trials that require your credit card information to begin and that should have given me pause before I went ahead and entered it, but these were pictures from my grandsons 1st birthday party. Now that I am trying to cancel the “free” subscription so I’m not charged at the end of the thirty days, it’s not such an easy process as to click a button. Tech savvy I’m not and navigating and trying to use Dropbox was/is not simple for me and canceling definitely is not! This is a great reminder to me to NEVER get a free 30 day trial of something that isn’t truly free. Still haven’t managed to use the app in any useful way that makes sense or is easy for a non tech person. I’m sure it’s wonderful for some folks
I just don’t happen to be one and won’t recommend it to others.Show lessfitzymamaof4
Slow to upload
I’ve used this app in the past and it was ok. I needed more storage recently and downloaded it again. 1900 + pics and here I am a week later still waiting for more than 90% to upload so I can remove the files from my phone. Pics only upload when the app is open on your phone. Yup you have to stare at 2000 + to upload to their server. If your anything like me and normal, not doing anything else while waiting to upload is extremely hard to do. I use my phone for business and I could be looking at the files being uploaded only to get an email I have to respond to and then 2 hours later go to check drop box and only one file was uploaded. If the app is launched why do I have to stare at files being uploaded? Makes no sense. I should be able to do other things on my device while things are being uploaded.Show lessDcarson67
