# 334455 AC Taxis Cabs — user reviews > 66 indexed App Store user reviews of 334455 AC Taxis Cabs by Charlie Watson, rated 4.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/334455-ac-taxis-cabs/id947801843/reviews - App overview in markdown: https://appshunter.io/ios/app/334455-ac-taxis-cabs/id947801843.md - Rating breakdown: 5★ 0 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (12 of 66) ### 5/5 — Convenient *2024-07-06, version 34.5.10* Great app with a user-friendly interface for local taxis in southend that are always on time, and the app tracks them well. ### 5/5 — Excellent service!! *2024-07-05, version 34.5.10* Great service, friendly driver, returning customer! Xx ### 5/5 — Julie B *2024-07-05, version 34.5.10* So very impressed with AC! Arrived on time! Very friendly driver who helped with our bags! ### 2/5 — Sends taxi miles away *2024-06-14, version 34.5.10* GPS is hopeless it sends the taxi to the wrong place even when you pinpoint the pickup exactly ### 5/5 — Kindness *2024-06-02, version 34.5.10* Very kind and considerate driver - thank you!! ### 5/5 — Booked through app *2024-05-08, version 34.5.10* Such good service! ### 5/5 — Ms. Caroline *2024-04-28, version 34.5.10* Driver very professional and friendly ### 3/5 — Know your routes! *2024-03-30, version 34.5.10* My driver was very polite and friendly but he didn’t know the best and fastest route to my destination …. This annoys me because it’s not a difficult route and I had to lay extra for his mistake ### 5/5 — Ride to work *2024-03-30, version 34.5.10* Great driver got me to work early had a nice conversation 5 star service ### 5/5 — Great app *2024-03-23, version 34.5.10* Always great service ### 5/5 — Friendly *2024-03-15, version 34.5.10* Great driver very friendly always polite ### 5/5 — Ok app & 5* Service *2023-09-01, version 34.0.23* Downloaded the app yesterday - booked a taxi, all straight forward and easy. A minute or so before the taxi arrived I received a phone call from the driver, (much appreciated). Very friendly driver, good driving, fast route too. No complaints - happy customer! ## Most critical reviews (10 lowest-rated) ### 1/5 — Hidden Costs? Account raided for extra! *2026-02-27, version 37.0.10* Quote and charged by app £22 and the actual taxi cost £16, app now shows £17 so I suspect £1 for admin etc….even though it’s all automated with no admins. Why was my bank raided for £22? Unable to find anywhere in the app why or how this is broken down to justify a £5 raid. Be careful or just call to avoid what appears to be a money grab. ### 1/5 — Worse customer service *2025-10-13, version 37.0.5* Worse customer service ever. Called to report a driver and the person on the phone was very rude and dismissive. Imagine being rude to someone using your service after they were berated by someone you have representing your company. ### 1/5 — Overcharged *2025-10-02, version 37.0.5* This app overcharges when you pay online my ride was £8 and was charged £12 and never got the balance back this has happened to me on several occasions occasions it’s better to use cash than to use this app. ### 1/5 — Terrible *2025-08-13, version 35.1.10* The app overcharges you ‘just in case’, and the drivers never turn up. Pay up front to secure a driver but no driver ever accepts. Waited half an hour for a taxi to the hospital despite call handler saying they were looking for a taxi to send and it would be 5-20 minutes. Cabs pick up fares through the app and then immediately drop them when it’s not enough money. Don’t bother. ### 1/5 — 😳 *2025-03-24, version 35.1.10* Can’t actually use this as it seems to want Apple Pay or cancel and now it won’t let me login as I have existing email, which I can’t login with… I’m hard to hear so preferably I would use app… it been months now 😡 ### 1/5 — Pointless *2025-01-19, version 34.6.19* app does not work, will not even register my number ### 1/5 — Just a marketing tool *2024-06-14, version 34.5.10* No indication of when or it a taxi will actually come. Poorly made app. Constant marketing push notifications that there’s no way of opting out of. Deleting the app to stop the spam. ### 1/5 — Cancelled taxi *2024-04-22, version 34.5.10* if you cancel you taxi they’ll still take your money and it’ll take ages to come back into your bank account 🙄 this has happened twice now ### 1/5 — Worst service ever! *2023-03-05, version 34.0.23* I made a booking a day in advance, they didn’t show up on time, when I called them and asked why they didn’t even let me know that they will late they say they were about to call!! Very disappointed, will never use them again. Finding excuses is always easy, just own your mistakes! ### 1/5 — Not a great experience from app or company *2023-02-04, version 34.0.23* App was ok. Not great but a local company so just needed to be functional. Driver called & text received to say taxi had arrived which was great. Told driver we were walking out now with disabled relative on crutches. Driver cancelled job via app & never arrived. Called company who said driver was one minute away then unapologetically just told over phone that nothing we can do. Used a different company in the end after walking disabled relative back inside to wait again. Not impressed & would never use again. ## Most praised reviews (10 highest-rated) ### 5/5 — On time *2025-09-07, version 35.1.10* All good ### 5/5 — Excellent service *2025-07-12, version 35.1.10* Reliable and great app ### 5/5 — On time *2025-05-30, version 35.1.10* The app was so good within minutes taxi arrived. Car clean, driver friendly and got home safe and sound. ### 5/5 — Car review *2025-04-18, version 35.1.10* Great driver 10/10 ### 5/5 — Great *2024-12-18, version 34.6.19* Very efficient and friendly driver. Thanks. ### 5/5 — Best driver you’ve got by far *2024-12-01, version 34.6.19* 👍 ### 5/5 — Fab *2024-10-25, version 34.6.19* Great service, lovely driver ### 5/5 — Last sunday the driver was so nice and also today . Thank u so much i do really appreciated *2024-08-27, version 34.6.17* 😁👍 ### 5/5 — Review. *2024-08-26, version 34.6.17* Such a lovely gentlemen who took us home, very friendly & chatty. ### 5/5 — Best experience *2024-08-19, version 34.6.17* I had the most amazing experience with my driver he was polite friendly and very funny, would recommend --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*