Leave a Review USPS Mobile®
Not as bad as I thought, here is something to know
It appears that what USPS really wants is for you to use “informed delivery” you can access it in the app without being taken to the internet. It’s actually better than entering each of your tracking numbers manually. When you receive a tracking number from a vendor wait 24 hours go into your informed delivery account and it should be there. You can then give it a nickname as well. You will see most things coming to you via USPS especially all packages.
I’m giving it 4 stars because they really need to let people know to sign up for informed delivery in order to use the app for package tracking. When I understood what they were doing, everything got much simpler.Show lessApp girl135
Informed delivery
I am really appreciative of this informed delivery service, because I truly believe that where I live, the super of the building has the main key to the mailboxes. However I am highly disappointed that for any mail larger than a regular sized envelope pictures aren’t taken. I am in a building where this no good man is getting away with a federal crime and I truly need a picture of every last piece of mail coming into my mailbox because USPS has not changed the main mailbox key even though I complained about this many years ago to USPS . How long should this man be able to do this ? I don’t know. But i truly think he and his sons have been doing identity theft with my identity. I’m trying to get the proof. However no super of any building should have the main key to the building he lives and works out of because it’s creating a perfect storm for a person of nefarious intentions like himself. Thank You and I truly hope the right person reads this and it could cause some kind of change in my building. Thanks again.Show lessDR mommyof2
Missing item
I don’t understand why you don’t deliver it’s no good sitting in your warehouse.
10 weeks on still no movement. It’s a joke..nib-42
Buggy and not worth having
Until recently, I used this app weekly if not daily for tracking packages or mail. I used it for other helpful things that helped me avoid needing to go to the post office since the closest one is nearly 20 miles away due to rural life. Anyway, after it started showing broken links on every screen and multiple times for some things, I gave up on it. Then it said there was a bug fix for iOS so I downloaded it again but it’s the same story. I’ll just use the desktop site or the regular internet browser app instead of going through the hassles… going to the PO means a minimum of 30 minutes of waiting in line with impatient customers complaining about the wait and understandably grumpy desk clerks…so between the app not working, hiccups on the website, and the subpar in-person experience, I’ve had to use other delivery methods and the small business I work for has had to do the same. The app needs lots of help and if it were working well, could use some extra abilities to retain customers since other avenues aren’t stellar means either.Show lessBikergirl80
Unprofessional attitude
I am really not impressed with the poor service, I have been getting from USPS. Irrespective of the any times called USPS, with regards to receiving open mails. Especially my mails from the revenue department. I am still getting them opened. Was recently disrespected by a usps representative. Who delivered mails at my apartment complex. Try expressing my concern in a respectful manner to her , since it was only my mail for the IRS and State Revenue Department letter were opened , all the other mail was never opened. This had happened on more than one occasions and the matter reported to USPS. Had just received another open mail from IRS ,thought that if I spoke with our mail person that could make matters better. Just to see if my mail would be safe some what. She just looked and with a disrespectful tone “YOU ARE WASTING MY TIME “ I am working for 34 years. and walk toward the mail van. It is shame that these are the kind of behavior we encountered as the general public. Shame on you usps.Show lessclaudette B M
Needs an update
The last update the app was given resulted in me losing the ability to rename my packages and being able to check the actual tracking on the app. Now you can no longer rename each package on the app, and when you click to track it redirects you to the USPS website and opens a new tab for every single package you track. I liked having the ability to rename each package, because it made it easier to track numerous packages on the app itself. Since now On the app you can only see tracking numbers and not package nicknames, it very confusing to figure out which tracking # is for which package. It seems obsolete to have the app when the app just reroutes you to website and you don’t even know which package you clicked on to track because you can’t rename each package on the app. I wish they would change it back to the way the app worked before.Show lessSolar1986
Keeps redirecting
I used this app constantly to track packages I sent and packages I’m receiving, and prior to that I used it for click and ship. But for the last month+ I’ve been getting redirect notices to my browser for both things that never used to go out of the app. I can’t rename the packages to keep track of what they are anymore, since tapping on one takes me to the browser. Even just tapping on track packages tries to give me a redirect but I can hit cancel on that one. None of the other ones work when I cancel them though, they just don’t do anything like I cancelled my tap instead of canceling the redirect. I see the latest version of this app says they fixed the redirects but I definitely still have them!Show lessI_Blonde
Sad
I like this app because I can keep all of my tracking numbers accessible. One thing I really enjoyed was naming each individual tracking number so I knew what was coming or where my boxes that I sent to family were. Now I cannot view any tracking in the app, it takes me to my browser to the usps website. I am unable to name any of the tracking numbers which is frustrating as I have to look up what tracking number goes with what purchase or recipient.
At this point the app doesn’t seem to be that useful to me. I can go to the websites I order from and track my packages from there easier. Or open my email and click on the tracking number for the packages that I send to friends and family. And I know exactly which package I am looking at or what recipient I am looking at.Show lessTimsgirl02
What’s With The Redirect Notification
This app was good. Until Every Single Time I Open it to add a package tracking number I get a redirect notice and I can’t even add the tracking number or I can add it but I can’t rename it and I still get redirected. Why is this happening. This needs to get fixed. (This app gets no stars)Healthy Curly
Meh
The USPS app used to be very helpful and easy to use. As of recently, it is more complicated. You can no longer rename your packages so you actually know what that tracking number is for, and anytime you click on a tracking number it takes you to the web version of the tracking instead of showing you on the app. It’s kind of nonsense and a useless extra step. I miss the way it used to be when you could control everything in the app. I dont know what the point of the app is anymore if they just send you to the website. It’s no longer a phone friendly app. They really messed things up when they got rid of the informed delivery app.. I was fine with them doing away with it because it was an extra app that you could do all the same things on the original usps app, but after that they started “tweaking” the original app and now I won’t even use it. It’s just a meh app now.Show lessAshbie14
