TIAA User Reviews

TIAA
TIAA
Teachers Insurance and Annuity Association America

Top reviews

Where is my statement

The TIAA Bank app makes my banking transactions super easy. Even external transfers are easy to set up - easier than at the banks I am transferring to and from; I use the TIAA app regardless of which way the money is being moved. I am so used to going to the TIAA app, I am always surprised then disappointed that I can’t seem to access my monthly statement without going to my laptop.
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Pretty good, needs more configuration options

This app generally works great, and I rarely have to go to the actual website. I do wish the views could be customized more for user needs. Every day I need to re-toggle my brokerage holdings tab back to day change. There should also be a way to see the performance graph for each of my holdings from that summary page, for my own shares, without having to be sent to the main stock page. That gives me share price changes, but I would like to know how the value of MY holdings have changed over the time since I purchased them.
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Easy to use app

This app is extremely easy to use (actually almost too easy as I think there could be some additional features)! For checking my account balance and simple transfers, it’s perfect. If I need to get more complex I can check via the web interface.

Great app ! Thank you guys/ gals.

Great business app. Thank you again. Easy to use. Just touch the area your looking into. The phone services were very supportive. Although I did lose my password over time with face login. I was happy the caller was patient to allow me to reset and move forward, also I had another great call to make sure I entered my account information correctly to help with my loan needed to keep up with my bills while out of work this Summer.
All done for now. Back some other time.
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Love it but I’d love

I’ve been using the TIAA app for years and am very happy with it although it would be nice to have access to some other features offered on the web. I’d love to have a simple way to view available funds information for my class. The web offers this ability. The app only has close to this ability if you’re transferring funds or want to search for a fund when creating your tracking list. I’d love access to some useful forms and better yet the ability to fill them out in the app and print if needing notary witness, or submit if not. On the web and app it would be nice (if possible) to display on TIAA funds risk assessments.
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What a buggy banking app

I don’t understand why the reviews of this app are so high. I routinely encounter bugs that make me very nervous about their IT practices. Some examples:

- When I re-open the app I can briefly see all my account balances before it flashes an annoying “Session expired” message and logs me out. When you switch back to the app you should never see the balances without FaceID.

- You have to manually choose Face ID to log in almost every time, unlike normal finance apps that just automatically read your face on the login screen. If I have FaceID set up, why would I want to log in using some other method?

- When I launched the app once it gave me a full screen warning “Your account has been locked” then the warning immediately went away allowing me to access my account. This made me *super* nervous. Was my account hacked? Or was it just a bug? I think it was a bug because I can still access my account. But still trust busting.

I have provided feedback through their in-app tool multiple times with no response. And still it asks me constantly if “I am enjoying their app”. No I am not! But I am stuck with them after they took over my prior Everbank account when they merged. Only staying with this bank due to the friction of switching, but certainly no loyalty to this bank. And their app is not helping.
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Easy to use

This app is very user friendly and, so easy to use! I enjoy being able to have access to my accounts and, check them whenever I’m on my phone. Also banking with Tiaa is simplified with this easy to use app. Great for depositing checks or transfers of funds or checking your Tiaa accounts!

Takes a little time to master, but a solid app

First of all, like most financial apps, there are some things you just have to do on a laptop or desktop. But for most common functions, the app works well. It took me a few times of using it to really feel comfortable, but now I do. It’s glitch-free for what it can do. That’s really all I ask from any app.
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Good but could be better

Gives you an easily accessible view of your Retirement’s current value, and making trades is fairly simple, but access to your trading history is limited and it takes more steps to look at your holdings than it probably should.
Overall, given the volatility of the market, if you have a TIAA account, you should consider getting this app.
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Easy to use- easy to stay in the know!

Love having my banking, retirement and brokerage details at my fingertip! Love the “peekaboo” feature so I don’t have to log in and see my balance. Easy navigation to my accounts and quick functions to the most necessary tasks! Depositing checks is a breeze! Changing investments is a breeze! Sending money to my kids is just way to easy with Zelle!
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