Leave a Review Athleta
Uff version 3.28.2 is hurting
I love this app and it usually functions very well for me, but for this version, I’m not sure what’s going on… pages not loading, the main page is blank, getting several “something went wrong” errors. In the cart it keeps getting frozen on the pop up telling me how to slide left to delete or save items for later, can’t get past it. Have tried restarting the app and using WiFi and cell data to make sure it wasn’t my connection. Going to need to go to the website to checkout instead.Show lessNMB-10006
Terrible glitches
I love the athleta & BR brands but I’m getting so fed up with their apps. They jump around all the time and refresh when you are scrolling through, and you can’t find where you left off which is aggravating. It logs me out all the time also which is quite irritating to have to log in all the time even after I saved my password about a hundred times. These issues need to be fixed, it was happening when I had an iPhone 8 and it evens happens with my new 12. Website online does the same thing sometimes. Need consistency and better reliability.Show lessfeckingib299
Loss of functionality
Very disappointing!!! The one thing that made up for how glitchy the app could be was the ability to switch between the 4 brands...now that feature is gone. Like many others who have reviewed the app, I have had the issue of the app jump around when you are scrolling through items. You lose your place and can’t get to where you were. This also happens on their website. Search phrases are hit or miss. You can search for the exact name of an item and it will not appear. They have to invest in fixing this as it gives the impression that you do not have it. I have had sizes appear (tall) on the website, but they don’t show up on the app. Now with the loss of being able to switch through brands...the app really becomes useless. In a time when online shopping and virtual abilities are so vital...they are really missing the boat. Absolutely love the clothes...BUT not the technical challenges. Please resolve!Show lessKatrate6
Sale page never loads properly
I have the same issue with both the website and the app… when scrolling through items in the sale page, the page will just refresh and lose several of the items that were previously there. It just jumps around constantly, and even if I close the app and reload, it still happens. And I’ve also encountered the exact same issue with the website. It’s becoming such a problem that shopping online or through the app is virtually impossible. I also had my daughter try it on her phone, and the same thing happened. It’s super frustrating… to the point where it’s not worth shopping on your site or app.Show lessMNMom2021
Easy to use. Multi-brand.
The Athleta app has been easy to use for the past two years. I like how they update it every few weeks, keeps me coming back for more! I am able to see the all of the product available easily from my phone. I also like how I am able to switch between brands in order to view their products and love that I can use my Athleta card member rewards with any of them. The only complaint I have is that sometimes items that have been out of stock or are no longer in market will still show up on the SALE section. I do wish those items would be taken off the app in order to avoid disappointments or misunderstandings. Otherwise, great job!Show lessDancearoo
love this app — one annoying feature
Love this app—it’s absolutely the best retail app I use! It makes it so easy to shop all of the Gap brands.
The one flaw I’ve been encountering lately is that I have to sign in every time I open it and even though I enable the fingerprint sign in, it never works. It’s a small bug, but frustrating nonetheless.Show lessDietcoke4lyfe
Order History
The app itself is pretty friendly and easy to order/find items. The low rating is because how is it possible the Gap corporation has still NOT figured out how to list all of your orders under the “my orders” tab which is ALWAYS empty no matter how many orders are in process!! This is pretty ridiculous for a company this big. Please fix ASAP!!Show lessindecisive33
Intuitive
This app is easy to use and intuitive. You can easily maneuver through different categories (tops, costs, buttons, etc.) with various sub categories. The produce images are easy to view and most details are featured in up close photos. It reminds me of the Nordstrom app. Checkout is quick and my card is remembered and I can use the same login for all Gap brands. I would like to be able to search or filter reviews. The search feature requires exact matches. For example, if I search “petite four pink” I get no results for the correctly spelled color “petit four pink”.Show lessBrimar503
Stop logging me out
I would give this app 5 stars if you guys just stop friggin logging me out of the app, it’s so annoying. There’s also no save or remember email option on the log in screen. It’s obnoxious to have to constantly log in every time i want to browse the app. Retype my email, and then guess my password (I mean come on who ever remembers their password anymore). I can’t even log in using facial recognition even tho I’ve enabled it. If I’ve enabled it, I shouldn’t have to type in my password. Might as well just use the mobile website.Show lessJeanelle S.
Love Everything About Athleta
I not only love the quality of the clothes, I think the application is great too. It’s easy to navigate and allows me to easily save items for later. My favorite feature is being able to scan the magazine to find an item I’m looking at. Also, when in the store and can’t find my size, I can easily scan the item to see if they have my size online. I highly recommend this app!Show lessJ9penny
