Leave a Review Athleta
Prepare to refresh over and over and over
I keep hoping this app will improve; it used to work so well before about fall 2019. But since then, it’s riddled with bugs that seem to get worse and worse instead of better.
The first and most frustrating problem is that I get the “Something Went Wrong” error message and prompt to refresh seemingly at random throughout several sections of the app. It’s constantly needing to be refreshed, and when it does, it either reloads the page entirely or makes me re-scroll through items I’ve already seen. I can’t get through probably 2 minutes in the app without running into this message — and it happens over and over and over again.
The second problem is that the “Favorites” section has become unusable. While the icon is still shown on items (in the feed - for the most part? - but not on an item page), it’s impossible to get to your own Favorites section because of the aforementioned “Something Went Wrong” endless cycle. I’ve had to resort to putting all my “favorites” into my cart, then moving them to “Saved For Later” just to keep track of the things I like.
I love Athleta and their products, but this app needs some serious love. It’s incredibly frustrating to use!Show lesskristajo1231
Please allow more search options
I think I like the app more than the website because it’s easier to scroll through reviews. One thing I wish the review area had was an option to show pictures. When searching for clothing, I like to see how it fits on others (especially if they share the same height/weight as me).Mrsdowning
Making it easy to get what you love!
This app is pretty great! I love that I can browse sale items or new items and put them in the cart for a sale or reward or check to see if they have it in the store to reserve and try on or buy. I love that it keeps my card info and reward info and I can shop the whole family of brands from the same app and apply my rewards or promos to it. I have had trouble applying promo codes occasionally and not had success with contacting the company to resolve those issues.Show lessames36portland
Over the phone and online purchases
I love your clothes!! But the fact that you don’t allow fit people card discounts online and now cannot use a cc over the phone makes it super difficult to spend money in your stores. I understand it’s for customer security but also think of the side of the honest people trying to purchase clothes when there’s no store physically closeShow lessKathy metz
I love Athleta
I would like to make some product recommendations 1) a tank that is higher on the chest with straps that are flattering with a longer length that doesn’t fly up during burpees but doesn’t add perceive girth.. speedlight was close and the chi tank in plain colors was also great. 2) a sports bra that’s made for high impact that has molded cups and a bit of padding for figure enhancement... 3) bring back Capri/ crop lengths in decorative styles/ mesh.. prefer petites.. some longer tights are just too hot for HIIT workouts..Show lessblondebomber49
Smooth App
This app makes it so much more smooth to shop my favorite Athleta gear. I’m used to shopping online using the Athleta website, and this app is so much easier. I can easily apply filters, edit my cart, jump between all the Gap brands (without losing the items in my cart), and my rewards are always right there when I open the app. Even if I’m shopping in store, I just open the app and have my rewards ready to apply. I won’t have to wait to login & click around several times before getting to my rewards (and holding up the line). Love the new app!Show lesscomfyallday
LOVE it but my bank account doesn’t!
I love the ease of use in ALL aspects of the app and I’m not good with these things at all. I truly tend to do all my shopping this way now and I used to never shop online. This company truly has everything to offer even when you go to the store everyone is so kind and helpful. Can’t say enough good things. 1st review EVER on an app. That says a lot.Show lessDlynn!
The next level of Athleta service!
I am obsessed with Athleta for their clothes. But I also think the app is an underrated superstar. It works seamlessly from ordering, checking stock in stores to reserving that last coveted item to snag after work! If that wasn’t enough, you can shop the other Gap family brands without having to download 5 other apps.
Athleta and the Gap family give me inspiration and hope that a corporation can do business right and care for their customers needs.Show lessPonyandaPayday
The best retail app
I couldn’t believe my eyes when I first opened the app and saw that I already had three things in my cart. I was puzzled, but after tapping the icon I saw three things from my Gap cart. Then I noticed if I tapped ATHLETA at the bottom I could switch between any of the four brands. It’s wonderful and effortless. I can quickly see how much rewards I have at any brand, pull them up to use in store, and even pay my bill on the app. Browsing for clothes is easy and I can refine the search to just show what’s at my local store. I love this app.Show lessjinglejanglemorning
5 Star App for a 5 Star store
Whether using the Athleta app to shop online where I am able to easily apply Athleta card rewards to my purchase, or using the app in store with Touch ID to quickly and easily pull up Athleta card rewards to pay for my purchase, I am always impressed with the versatility and reliability of this app. It’s a must-have for all Athleta card holders. It’s so much easier to track rewards this way.Show lessAthleta Chick
