# 360 Smart Camera — user reviews

> 623 indexed App Store user reviews of 360 Smart Camera by Beijing Visual World Technology Co., Ltd., rated 3.30/5 from 363 ratings.

- Source: https://appshunter.io/ios/app/360-smart-camera/id958068931/reviews
- App overview in markdown: https://appshunter.io/ios/app/360-smart-camera/id958068931.md
- Rating breakdown: 5★ 172 · 4★ 29 · 3★ 24 · 2★ 21 · 1★ 117

## What do users think of 360 Smart Camera?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Reliable and stable
- 🔒 Secure and private
- 💡 Innovative features

**Cons**

- 🐛 Frequent crashes and bugs
- 🔋 Drains battery quickly
- 📺 Poor video quality
- 🤖 Confusing app interface

**Commonly reported bugs**

- Unable to login or register account
- Camera disconnects randomly
- Notifications not working as expected
- App freezes after recent updates

**Most requested features**

- Add support for multiple languages
- Improve motion detection accuracy
- Extend video recording duration
- Integrate with smart home devices

## Newest reviews (19 of 623)

### 2/5 — Медленное приложение просто жуть

*2026-02-15*

Даже не смогу пока подключить камеру

### 3/5 — Chất lượng

*2025-08-06, version 8.5.2*

Xem lỗi, khó kết nối để xem

### 3/5 — Bị lỗi ứng dụng không xem được

*2025-03-02, version 8.4.6*

Ứng dụng bị lỗi người quản trị ứng dụng xem lại

### 3/5 — Camera goes off line frequently

*2024-11-05, version 8.4.2*

Hi , it seems that my door camera will go offline if I never use the app for a long time. I cannot fix it remotely but have to wait fir me to come back home and press the bell for few seconds. It did  not behave this way last time. Any clues on how to fix this?

### 1/5 — 不好

*2024-10-12, version 8.4.1*

不好用

### 1/5 — stop working

*2024-10-02, version 8.4.1*

you must use another app which is not good one

### 1/5 — DO NOT UPDATE

*2024-09-14, version 8.4.1*

All camera gone after relog. Old ver 8.3.0 or 8.4.0 still work fine. 

14/9/24 issue fixed. All camera back online.

### 1/5 — All my cameras not working suddenly last week, because of the update?!

*2024-09-13, version 8.4.1*

All my cameras suddenly cannot see in my cellphone. It said network issue. I try to reinstall the app, and login my account, seems like all my info is gone! Then I try to add back the camera, it won’t let me! Not sure is because I’m in USA?! If other people has the same issue, please write it up here! Thanks

### 1/5 — Don’t work after update 仲未得啊!!!!!

*2024-09-12, version 8.4.1*

Pls fix it asap (iphone cannot use after update new version)

### 1/5 — Pessima

*2024-09-11, version 8.4.1*

Dopo l’aggiornamento non fa più accedere e la camera non funziona

### 1/5 — Keep on having Network Error msg

*2024-09-11, version 8.4.1*

After update to the latest version, the camera is unable to connect to the network and having error msg, pls help to fix it asap, thz!

### 1/5 — Non funziona ultima versione 8.4.1

*2024-09-11, version 8.4.1*

Nella ultima versione da continuamente anomalia di rete..Sistemare prego

### 1/5 — Aggiornamento

*2024-09-11, version 8.4.1*

Dopo l’aggiornamento del 10/09/2024 , su iPhone 15 pro max non funziona!!!!!!!!!!

### 1/5 — Latest update makes app not work

*2024-09-11, version 8.4.1*

Cameras and app are not working after the latest updates. Extremely upset. Minus well throw these cameras in the trash and go with Ring or Blink cameras instead!

### 1/5 — Version 8.4.1 … BROKE THE NETWORK

*2024-09-11, version 8.4.1*

Ever since the Version 8.4.1 app update … the network is unavailable. It won’t let me connect at all. Seems like it’s an ongoing issue since other people have commented on that as well. PUSH OUT ANOTHER UPDATE TO FIX THIS PLEASE!!

### 1/5 — Camera Not Working on app

*2024-09-10, version 8.4.1*

After the update the app is not showing on the app. I get notifications but when I click on it nothing shows and says network error. This happened after the latest update.

### 1/5 — Not Working

*2024-09-10, version 8.4.1*

After last update the app is no longer working correctly. My cameras will not load on app they are now gone. My wife’s phone did not get the update and it’s still worker for her. The new update is trash! Fix it! Or revert back to previous version!

### 1/5 — No longer working

*2024-09-10, version 8.4.1*

App no longer working since app update. Doesn’t load anything when I open it, can’t load up the camera’s live stream or view notifications. Tried deleting app/reconnecting the camera, but now won’t work at all. Won’t let me reconnect the camera. All was fine until the latest update.

### 1/5 — Pls fix and restore the update

*2024-09-10, version 8.4.1*

Cannot use after update. Pls fix and restore!

## Most critical reviews (10 lowest-rated)

### 1/5 — 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽

*2026-04-02, version 8.5.6*

👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽

### 1/5 — 为什么不能用微信登入

*2026-01-04, version 8.5.5*

我用另一台手机微信注册的，换一台手机就不行？

### 1/5 — Fix Night Vision

*2025-10-15, version 8.5.4*

I’m a paid long term cloud subscriber. It goes literally BLACK during evenings & Night time. Please FIX this ASAP.

### 1/5 — Disappointed

*2025-10-09, version 8.5.3*

I’ve had this camera for years & absolutely loved it. Last year all all of a sudden, I couldn’t use it. I kept getting some kind of message about not being able to use my network. Nothing changed at all with my network & I’m able to choose between 4 and 5g for the last 4 years but yet I still can’t use this camera. Very disappointed!

### 1/5 — Paid a subscription but still not able to access cloud

*2025-09-25, version 8.5.3*

No customer service rep to reach out to with my concern. I paid a 1 month subscription but I could not even access it. If you can help me on this one that will be much appreciated

### 1/5 — 不在线

*2025-08-01, version 8.5.2*

几个小时不开app攝錄机 会停止连线，用app 法再连线，要断攝錄机电源才可再联线

### 1/5 — Destek Talebi

*2025-05-29, version 8.5.0*

Merhabalar, kameramın uygulamada açık olduğu hesabın şifresini unuttum ve mail adresime sıfırlama maili gelmiyor. Destek talep ediyorum.

### 1/5 — Suddenly stopped working.

*2025-04-09, version 8.4.6*

Not able to use camera since today morning

### 1/5 — App is not working

*2025-03-12, version 8.4.6*

This app is not working well (from 3 years ago) all camaras cant see not good for safety

### 1/5 — 广告太恶心了，想打开app看摄像头，结果每次自动跳到其他app

*2024-11-24, version 8.4.3*

产品经理脑袋装的啥？

## Most praised reviews (10 highest-rated)

### 5/5 — 非常好用

*2025-08-10, version 8.5.2*

舊版鏡頭今天全部離線是什麼意思！！

### 5/5 — connect a family member

*2023-03-29*

how to connect a family member?  if there is no WeChat?  can i connect by email?  Help

### 5/5 — 免費48小時的雲錄像是不是取消了？

*2023-03-05, version 7.8.8*

是還蠻好用，也蠻清晰
但免費48小時的雲錄像是不是取消了？

### 5/5 — 麻烦更新加入门铃5max 谢谢程序猿小哥哥

*2022-10-25, version 7.8.7*

在国内版本的太卡了 联网很慢

### 5/5 — Unbind camera

*2022-07-26, version 7.7.6*

How can unbind camera from another account

### 5/5 — Thắc mắc

*2022-03-12, version 7.7.0*

Hồi đó tôi vô dc 2 máy hay 3 máy truy cập, sao giờ có 1 máy truy cập , máy khác vô bị đá ra vậy, thật sự bất tiện

### 5/5 — 两部手机登陆账号，以前可以同时用，现在竟然不行了

*2021-03-31*

一部自己用的，一部家里用的，只要使用其中一部查看摄像机，另一部手机在短时间内就需要重新输入密码。两部手机大概用不到几个小时就要求输入密码，太过繁琐。记得原来两部手机大概1到2个月才要重新验证密码。希望开发者能关注这个问题

### 5/5 — 저는 스마트도어벨을 구매했어요!

*2021-03-13, version 7.3.5*

구매하고 앱 설치한다고 찾아봤다가 앱 후기보고 이걸 취소해야하나....고민 많이 했는데 일단 써보기로 했구요! 업데이트 말이 많길래 업데이트 안하고 사용중이에요~ 스마트도어벨은 아주 잘됩니다. 다른 제품들은 안써봐서 잘 모르겠네요... 전화번호가 불법이라고 나오는건 아마 010으로 입력해서 그러지 않을까해요. 저도 첨에 010으로 넣었더니 그렇게 뜨던데....0빼고 10으로 넣어보세요~ 시간이 좀 지난후라 개선이 된건지 모르겠지만 전 현재 잘사용중입니다!

### 5/5 — Yardım

*2020-12-15, version 7.2.4*

Kurulumu yaptık fakat ikinci telefonu bağlayamadık. Aynı anda birden fazla cihazla bağlanmak mümkün değil mi?

### 5/5 — Birçok smart kameradan daha iyi

*2020-09-23, version 7.1.8*

Türkçe olması çok önemli. Stabil çalışıyor. Çok güzel ayarları da var. Kamera 360 D806 model benim. Harika bir kamera.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
