# 360Eye — user reviews > 117 indexed App Store user reviews of 360Eye by 国泰 刘, rated 2.09/5 from 102 ratings. - Source: https://appshunter.io/ios/app/360eye/id1072254537/reviews - App overview in markdown: https://appshunter.io/ios/app/360eye/id1072254537.md - Rating breakdown: 5★ 18 · 4★ 5 · 3★ 6 · 2★ 12 · 1★ 61 ## What do users think of 360Eye? Overall sentiment: negative **Pros** - 🚀 Works great - 🔒 Robust security features - 👍 Easy to use - 💡 Useful camera presets - 👍 Good value for money **Cons** - 🐛 Connectivity issues - 🐛 Unreliable app - 🐛 Frequent crashes - 🔋 High battery consumption - 👎 Poor customer support - 🐛 Compatibility problems with updates **Commonly reported bugs** - Camera not working after updates - Unable to change password - Recorded videos not playing back - App crashing when loading images - Time settings resetting unexpectedly **Most requested features** - Support for 5G - Ability to adjust camera brightness - Option to disable voice prompts - Improved remote access functionality - Better instructions and documentation ## Newest reviews (14 of 117) ### 3/5 — Help *2019-10-16, version 5.6* Had this about 6 weeks now very good camera but I can’t play back the recording for some reason ? I can see all the recordings have been registered but I’ve not been able to view 1 ? Any help would be much appreciated pls . Thankyou ### 3/5 — V360eye camera *2019-10-15, version 5.6* I have installed the camera and all works well while on my local network using a ipad. However , I understand I have to use a an IP address in a browser to use the camera remotely .My question is where do I get this IP address for the camera .The Manual that’s comes with the camera is of very little help in setting up this device. David ### 3/5 — Ok for the money *2019-06-09, version 5.6* Very basic camera, a nightmare to set up, however, once you waste a day getting frustrated linking the app, the picture quality is immaculate! Almost as good quality of a more expensive model I use elsewhere. Auto record seems to not work very much which is frustrating, but overal for the money you really couldn’t get much better. ### 2/5 — Poor results *2019-06-06, version 5.6* Works ok as long as I’m on my home WiFi network, fails to connect if using internet access via another WiFi while out of house. And FAILS completely if I try to connect using mobile data/4G. So very disappointed. Now looking into buying better cctv products without access issues. ### 2/5 — Not reliable *2018-11-19, version 5.6* We stopped getting our notifications, nothing has changed on our settings.... ### 1/5 — Bad *2018-11-14, version 5.6* Does not work period ### 2/5 — 360eye connection issue *2018-10-26, version 5.6* When i am in the house connects every time but when out and about using mobile data very rarely connects to my cameras, once every blue moon useless if away from home. ### 1/5 — Ruined *2018-10-16, version 5.6* Yes, like everyone else said - it worked great till they updated. Now only works in WiFi. Cannot connect remotely - which mostly makes the camera useless apart from as a rather limited baby monitor. ### 1/5 — garbage *2018-09-24, version 5.6* it works with wifi when im home but since update it wont work with my cellular data. ### 3/5 — Not bad but not great *2018-08-25, version 5.6* Setting take a bit. Too sensitive constant beeping and nothing around. Not good in dim light ### 1/5 — Upset *2018-08-08, version 5.6* Cam doesn’t work once I leave my house only when close. V380 in my next opinion. ### 2/5 — No alerts *2018-07-30, version 5.6* iPhone alerts have stopped working. Logging in not successful every time, can take 10 times before it works. Some times works straight away. ### 1/5 — 360 camera *2018-05-28, version 5.6* Same issue. I bought 2 and neither connects ### 1/5 — Rubbish *2018-05-03, version 5.6* Utter utter utter rubbish which has gone in the bin. ## Most critical reviews (10 lowest-rated) ### 1/5 — Server offline!! *2023-04-19, version 5.6* I bought two of these cameras and once in awhile they go offline!! Server offline!! This time it has been over a week that they stopped working and no one answered my questions so far!!! ### 1/5 — Poor Support *2021-01-28, version 5.6* The camera initially worked well but then switched to only black and white all the time. I have requested help from support on more than one occasion but no response received. Probably best to avoid this camera all round. ### 1/5 — It’s saying wrong username and password *2021-01-10, version 5.6* How can I find that username and password in the app, I never had to put a password or username in. And when I do try to put it it shows I’m already registered. Username say admins but I never registered yet ### 1/5 — High maintenance and unreliable. Very limited *2020-07-22, version 5.6* Camera works sporadically. Difficult to set up. Apparently can only accommodate one camera via WiFi’s ### 1/5 — G E *2020-05-06, version 5.6* Don’t get involved silly waste of time App ### 1/5 — No IPv6 support *2019-05-16, version 5.6* The app works great, BUT, Not on carriers that use IPv6. It works well on O2 and Vodafone, but don't load the camera image on EE. ### 1/5 — No help at all! *2019-05-08, version 5.6* Why would you not let me return the cameras? I have asked for some help and no one would answer my emails. ### 1/5 — What use is a camera system with a viewing app that doesn’t work *2019-03-14, version 5.6* I can log in occasionally if I reboot the camera but in most cases the software drops the connection if you view something else on your device and you can’t get a connection to the cameras again. I’ll have to find another app ### 1/5 — Dodgy *2019-03-08, version 5.6* I have downloaded this app on my brand new phone and all of a sudden someone is trying to hack into my phone . after downloading this app I wake up to are you sure you want to change your password ### 1/5 — Don’t buy this piece of crap *2019-02-11, version 5.6* No technical support. Stops working for no reason and can’t get it working again. Tried resetting but nothing works. Worthless junk. ## Most praised reviews (10 highest-rated) ### 5/5 — Love this app! 🫶 Works great!! *2023-11-05, version 5.6* I’ve come across zero problems while using this app so far. I’ve had it for about three days now and I couldn’t be more pleased. The night vision works abundantly well! Also, I think it’s cool how there’s a section where you can save camera angle presets at various locations. All you have to do is click a button, and BOOM…. the camera angle you want is then seen on your screen! It’s awesome and super easy! Thank you for creating this app! I wouldn’t change a thing! 💯😁 ### 5/5 — Good gadget *2018-08-11, version 5.6* Amazing value for the money spent ### 5/5 — spy360 *2017-11-23, version 5.5* when ever i get alarms set off the minute i open the recent alarm picture it force closes the app i’m using the iphone SE ### 5/5 — Excellent!!!! *2017-05-06, version 5.3* It's working perfect. Really happy with this camera and the application. ### 5/5 — 360cc eye cam *2017-03-11, version 5.2* I can not get it working , if you can get it working , please ring 0410306954, any time night or day thanks from Gary Bright ### 4/5 — Update version required *2020-06-30, version 5.6* Update version required , as recorded videos does not play back on mobile phone. ### 4/5 — It Amazing! *2019-04-06, version 5.6* We love it!!! Yes we have gotten knocked off a time or two and had to reset but I went on a trip to NY and it worked the entire time even once I purchased another one from some other company that only lets one person view the baby at a time. My husband and I love this one for our IPHONE it doesn’t work on my husbands work phone which is Android but if you have an IPhone.... I highly suggest it. I can record and snap shot and the baby knows I am recording and my husband talks to him from work...just amazing technology for such a small price. I LOVE IT! ### 4/5 — Good cam *2018-12-16, version 5.6* I think it works fine wen out and about with data only no need for WiFi and seeing as it 8 times more for my baby monitor I think this product is filthy CHEEP!!!!! ### 4/5 — Works great after not easy installation *2018-05-15, version 5.6* It works very well after a not very intuitive Installation procedure. ### 4/5 — Battery draining fast *2017-09-08, version 5.3* Works very well almost flawlessly bit difficult to set up initially the user manual that came with camera is not that good but I got there in the end. Only thing I found is the app seems to drain phone battery fast why I don't know as I have not been connecting to the camera for very long at any one time ? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*