# 360FCU - Web24 Mobile Banking — user reviews > 36 indexed App Store user reviews of 360FCU by 360 Federal Credit Union, rated 4.69/5 from 1,347 ratings. - Source: https://appshunter.io/ios/app/360fcu-web24-mobile-banking/id914945897/reviews - App overview in markdown: https://appshunter.io/ios/app/360fcu-web24-mobile-banking/id914945897.md - Rating breakdown: 5★ 1,111 · 4★ 110 · 3★ 34 · 2★ 15 · 1★ 47 ## What do users think of 360FCU? Overall sentiment: negative **Pros** - 🔒 Security - 👍 Easy navigation - 👍 Online banking **Cons** - 🐛 Frequent crashes - 🐛 Login issues - 🐛 Unreliable app - 🐛 Glitchy mobile deposit - 🐛 Confusing transaction details - 🐛 Lack of search function **Commonly reported bugs** - Constant network connectivity errors - App not working on certain devices - Repeated log-in issues **Most requested features** - Add search function - Improve transaction history display - Enable mobile check deposit - Provide more detailed transfer information ## Newest reviews (13 of 36) ### 1/5 — Where’s the search??? *2023-09-07* Where’s the search??? Consumers don't like you taking away capabilities. Also, your new system changed the labels on transactions causing confusion. ### 1/5 — This App is Crap *2023-08-30* I have never spent more time on a banking app waiting for something to load. Thanks for providing access too more stuff and at the same time less. I really feel that I can get so much done through this app now (sarcasm) ### 1/5 — Poor *2023-07-14* Bank has poor service, app is even worse. Only still use because i have a mortgage though them ### 1/5 — Login problems *2023-03-10* I love this bank and have had no issues with them in person, but this app has a constant issue of locking you out of the account with no way to get back in due to an error which doesn’t recognize the correct password, one star might be harsh but when you have your finances and overdraft fees at stake I can’t let that fly ### 1/5 — App *2022-06-17* Will not let me pass the phone number page. Keeps sending me to the log in page. ### 1/5 — Online check deposits need work. *2021-12-08* Most paychecks throw a serious fit when trying to take a picture. Hardly ever properly recognizes them. ### 1/5 — This App is Trash *2021-10-17* Logs you out for inactivity even when you’re in the middle of using the app. Fairly representative of the service I’ve gotten from the credit union lately. ### 1/5 — Still not working *2021-08-25* Still not working after both updates. Continuous log in and enter number cycle. Please fix!! ### 1/5 — Login Issues Frequently *2020-12-30* Almost 25% of the time I go to this app to check my balance, there seems to be an issue with logging on, errors, etc. It’s extremely frustrating to have your bank app have issues when you want to check your balances, which I do so at least once per day. Please work on this or I am going to be forced to take my business elsewhere. ### 1/5 — Transfers *2020-10-23, version 20.1.200* No useful detailed information is provided for blocked or canceled internal transfers. Similar situation for institution transfers. ### 1/5 — Mobile deposit does not work *2019-07-19* The mobile deposit feature does not work. I have tried downloading the app several times and it still does not work. Specifically I get a message saying the feature is disabled and that I should call the credit union. The people at the credit union say I just have to come in and deposit my checks in person. Why can’t this app be fixed? My friends and relatives all have banking apps that work why can’t this one work? ### 1/5 — Repeated Network Connectivity Error *2019-04-15* This latest version of the app gives network connectivity error messages at random times. The only option is to log out. Trying to log in again gives the same type of message, and the only thing you can do is keep trying to log in. After numerous attempts I’ll finally get back in. Very frustrating! ### 1/5 — Who is responsible for this app *2019-02-12* I have been a 360 member for 30 years and you make a brilliant revision so I can not even do any online banking. You are 20 years behind the times and I will do my banking elsewhere ## Most critical reviews (10 lowest-rated) ### 1/5 — Stop asking me to review app *2025-07-09, version 24.2.50* Let me use app ### 1/5 — Apps is terrible *2024-05-17* Where is the search function? Transaction names are too long! Please fix it! ### 1/5 — Mobile app is awful *2024-02-05* No search and limited transaction history ### 1/5 — App crashes when you scroll *2024-02-01* Where is the search feature? Why cant I see data from before your systems update? ### 1/5 — App is weak *2023-12-15* Where is the search feature? That was taken away with your upgrade. Also, there is too much description of the transaction type so the actual Merchant name gets truncated. Recommend you flip the order and show merchant 1st of make another field. ### 1/5 — App is poor *2023-10-16* The account details page is difficult to understand with the expanded transaction descriptions and you took away search which is necessary capability. ### 1/5 — Love the bank, hate the app *2023-10-06, version 23.1.70* So buggy and unreliable. Can’t even use it half the time. ### 1/5 — Fix your app! *2023-10-06* The app requires an update and I already have latest version. Also - what happened to the search feature on the account list???!!!! Do better ! ### 1/5 — Upgrade *2023-10-06, version 23.1.70* App will not download like it should ### 1/5 — Unfortunate *2023-10-06* Sadly, the ATM never works. Every time they do an update it takes weeks to get the mobile app to work. Most of the staff is poorly informed on their job as well as the bank. Usually there’s only one person in the building who knows what’s going on and they are obviously very busy. ## Most praised reviews (10 highest-rated) ### 5/5 — Security *2025-04-06* Like the double security and the ease of navigating through the app ### 5/5 — On line banking *2022-11-05* Easy, efficient ### 5/5 — Dates *2020-10-22, version 20.1.200* The app is great, but I’d like the due dates included by the amount due ### 5/5 — It doesn’t work on Oneplus 6T. It won’t even launch *2018-11-22* Gggsfhb ### 5/5 — Maintenance technician @ Barnes aerospace *2018-11-08* Great customer service all the staff there are very polite, professional and friendly. I will never ever go to another bank other then 360 federal credit union. Thanks for helping me with everything Nick Jensen ### 3/5 — Horrible App *2025-05-02* One of the worst Apps I’ve used in a long time. Every single time you try to get on this thing there’s a problem. The fact that you can’t even get into your account to see anything without this app is ridiculous. Very basic and always glitchy. Half the time, you can’t even get on it or have to call the bank because there’s an error. ### 3/5 — Decent *2023-07-29* Interface is very basic, making a additional payment on a loan is kinda confusing as it only shows that your making a payment to my already auto bill payment. Wish I could buy CDs (certificate of deposit) right from the app as well. Overall works well has what you really need but not much more. ### 3/5 — Can't upgrade? *2016-04-07, version 4.7.153* I have had the 360 app since it came out. My daughter seems to have a different version. I cannot do mobile banking or take a snapshot of checks for deposit. Have tried numerous times to update without success. ### 2/5 — Awful app *2023-11-15* Always having “technical issues” and making me call a 1800 number, depositing checks also always having issues and have to do it multiple times over and over ### 2/5 — Two star *2020-07-21, version 19.3.20* Frequently says my credentials are invalid and lose password --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*