# 360Works LiveOps — AI Vision & AR Field Support

> AI Vision & AR Field Support (iPhone/iPad app by Sunrise International.)

- Source: https://appshunter.io/ios/app/360works-liveops/id6801695179 (this page in markdown: same URL + `.md`)
- Developer: [Sunrise International](https://appshunter.io/developer/1023956719)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 196 MB
- Languages: American English
- Released: 2026-10-08
- Data updated: 2026-10-13

## What is 360Works LiveOps?

360Works LiveOps transforms industrial field service by combining instant AI vision diagnostics with live AR remote assistance. Designed for field technicians, maintenance engineers, and plant operations teams, LiveOps eliminates machinery downtime and accelerates First-Time Fix Rates (FTFR).

KEY FEATURES:

• INSTANT AI MACHINE RECOGNITION
Point your mobile camera at any commercial or industrial asset. LiveOps automatically identifies the machine model, serial context, and operational state in seconds.

• SMART-SLOT CITED AI DIAGNOSTICS
Ask the AI assistant anything about error codes, mechanical faults, or operational procedures. Receive instant troubleshooting answers verified and cited directly from official enterprise manuals and schematics.

• ONE-CLICK HUMAN ESCALATION
When AI answers aren't enough, escalate instantly to a live remote support expert with full session history and machine context pre-loaded.

• LIVE AR TELESTRATION
During live video support, remote experts can draw smooth vector circles, arrows, and annotations directly over your camera feed. AR markers stay locked in 3D space over real physical components.

• SERVICEMAX & ENTERPRISE INTEGRATION
Launch sessions directly from ServiceMax work orders with pre-loaded context. Automatically save AI chat logs, diagnostic summaries, and session media back to your system of record upon job completion.

• BUILT FOR THE FIELD
Designed for high performance, fast loading times, and single-handed mobile operation in active utility environments.

## Is 360Works LiveOps safe?

Not enough ratings yet to assess 360Works LiveOps.

## Is 360Works LiveOps legit?

360Works LiveOps appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for 360Works LiveOps is 68 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 1 release)

### 1.0.2 — 2026-10-08

No release notes.

## More apps by Sunrise International

- [Campus360 Live](https://appshunter.io/ios/app/campus360-live/id1550053116)

All apps by Sunrise International: https://appshunter.io/developer/1023956719

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-13.*