# 365Pay — user reviews > 166 indexed App Store user reviews of 365Pay by 365, rated 4.60/5 from 9,320 ratings. - Source: https://appshunter.io/ios/app/365pay/id1087422156/reviews - App overview in markdown: https://appshunter.io/ios/app/365pay/id1087422156.md - Rating breakdown: 5★ 7,726 · 4★ 750 · 3★ 260 · 2★ 121 · 1★ 463 ## What do users think of 365Pay? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Convenient for on-the-go purchases - 💡 Loyalty points and rewards **Cons** - 🐛 Frequent login issues - 🐛 Inconsistent order tracking and notifications - 🔒 Security and account management concerns - 💸 Overpriced items **Commonly reported bugs** - Registration process not working - Inability to reset password or recover account - Inconsistent app behavior and frequent crashes **Most requested features** - Add biometric login options - Improve order workflow and time slot management - Provide better account balance tracking and transaction history ## Newest reviews (12 of 166) ### 4/5 — Frequently menu items are missing *2026-07-10, version 10.2603.0* There is typically 1 or 2 items at the pizza stand that are not on the app on Monday. This typically gets fixed by Tuesday or Wednesday ### 2/5 — Scanner *2026-06-05, version 10.2602.0* Really hard to find scanner or for scanner to start ### 2/5 — Very Inefficient *2026-05-23, version 10.2602.0* I just added funds to my account only for the app not to work with any of the kiosks around the area I live in, making the app pretty much useless. And now I have money just sitting around, and I can’t even get it back to my debit card. There should be an option to send it back to wherever the money was added from, whether it be a debit card or credit card ### 4/5 — Good mostly! *2026-04-24, version 10.2601.0* convenient but glitchy at times. I’ve had food be ready for pick up, but the app would stay stuck on it being prepared. Then I would pick it up late because I didn’t know that it was ready because the app would still say it’s being prepared. ### 3/5 — Pick up time *2026-02-19, version 10.18.1* Pick up time should be after we select the order, when we first select the time and go to order section by the time order is complete, the selected time is no longer available. So it would become seamless for the consumer ### 3/5 — Move Pickup Time to end of workflow *2025-10-23, version 10.14.1* Pickup time expires too often. You should move the pickup time to the end of the order workflow or just offer an ASAP option that assigns next available time. Frustrating to make it through an order just for it to cancel because of the timing. ### 4/5 — Add notifications back in *2025-10-21, version 10.14.1* I love the new Live Activities feature but for some reason you all forgot to have it send a notification when your order is ready for pickup. It forces me to have my phone out and watch the Live Activity. Also the Live Activity should go away on its own after a reasonable time after your order is ready (maybe 20 minutes later). ### 3/5 — Often don’t get push message order is ready *2025-10-10, version 10.14.1* When I am placing an order I do fairly consistently get a message that order received - but I often don’t get status messages that it’s being prepared or if it’s ready. Also if I’ve selected a time window, then quickly select what I want and put in cart - I may get a message that the time is no longer available - that’s fine but my complaint is it doesn’t retain what I ordered and I have to start from the beginning (pick a time, select item and add to cart again) ### 2/5 — Works fine *2025-10-02, version 10.14.1* The app works fine, but every time I open the app, there’s a prompt to open settings and enable notifications. I don’t know if that’s an error, or if someone actually thought that was a good idea. Either way, it gives definite “developed by the low bidder” vibes. ### 2/5 — Cannot add funds *2025-09-24, version 10.13.0* I can’t add any funds to my card, for some reason. I have $15 in credit but cannot add it to my card, although it gives me the option to. ### 1/5 — Credit card will not save *2025-08-29, version 10.13.0* I have to add my credit card information every time I use the app. It tells me I have not saved it. Once I add it in again it shows it’s in there multiple times. ### 1/5 — This app is not very good *2025-08-10, version 10.12.0* Had to sign up for my kids school. The instructions provided by school do not match how the setup works. I figured, but now I cannot add funds before the first day of school. App stinks. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cant sign in *2026-08-28, version 10.2604.0* It doesnt load at all its just a white screen when i try to sign in with email or phone number ### 1/5 — Don’t like it *2026-08-21, version 10.2604.0* Hard to use, not reliable ### 1/5 — Scummy *2026-08-04, version 10.2604.0* I’ll put my number in to aid in logins but definitely not for promotional purposes. Really scummy tactics to bait users into providing phone numbers by saying it’s for easier account access but then the fine print says it’s also for marketing. ### 1/5 — Poor UI/UX *2026-06-25, version 10.2603.0* I shouldn’t be able to submit a “meat, egg, and cheese sandwich” without selecting a meat or cheese option. Can’t tell you how many times I’ve accidentally order just a bagel due to this lack of required selection and the fact that you can’t easily tell there are more options to select below. ### 1/5 — Points *2026-04-15, version 10.2601.0* I’m supposed to gain points with purchases that has never worked and the app doesn’t update when your food is ready I’ve had food sitting for 40 mins because it says it’s not ready then it’s ready. And vice versa. Not very dependable and accurate ### 1/5 — Order times max out *2026-02-26, version 10.18.1* If you don’t finish your order and checkout quickly, your pickup time will fill up and you’ll have to restart the order. ### 1/5 — Such a terrible app *2025-12-12, version 10.16.0* Do you enjoy needing to check your email for a one-time code every time you sign in, instead of using a good ol’ password? Then this is the app for you! Do you enjoy an unintuitive user interface that rivals that of a 2010 entry level app? Then this the app for you! Do you enjoy spending the time to reread this review 100 times, and in that time that email with your one time code to use the app still hasn’t arrived in your inbox? This is the app for you! ### 1/5 — Complete waste of time *2025-12-02, version 10.16.0* Requires you to remake your order if the time slot is filled. I routinely have to choose my order 2-3 times because the app is poorly designed. ### 1/5 — New update issues *2025-12-01, version 10.16.0* After the new update the app is not opening. I can’t access the app ### 1/5 — Subject *2025-10-26, version 10.14.1* The vending machines at my job use this app. The app is easy to use but they company that uses them is pricey ## Most praised reviews (10 highest-rated) ### 5/5 — Transfer debit card Transactions *2026-04-29, version 10.2601.0* I wish there was a way to put $5.00 on a account or transfer those funds to another card to use ### 5/5 — Manager *2026-04-28, version 10.2601.0* Great app love it ### 5/5 — Great App! *2026-04-23, version 10.2601.0* This app is great. I use this at my job prior to my lunch time. My food is always ready. App is easy to use which is great! ### 5/5 — Easy and quick *2026-03-25, version 10.2601.0* Easy and quick to use ### 5/5 — Toast *2026-02-19, version 10.18.1* No option to choose bread type ### 5/5 — Truly amazing *2025-10-23, version 10.14.1* This is one of my favorite things to do. (1), Fee free from my card to the creditor, (2), I’m on the road and if my wife is hungry she can always add funds simple and easy, oh yeah once again free of charge for any deposit 👍🏾, wish more companies were this way ### 5/5 — Really good *2025-09-30, version 10.14.1* It’s really easy to use. Reliable. Notifications are useful. Great job to the developers and ui designers. ### 5/5 — Easy to Use *2025-09-23, version 10.13.0* Nice for those times you can’t go out. Good variety of food and drinks!! ### 5/5 — I thinks is easy to use! *2025-05-10, version 10.9.0* My work uses this app and it’s great! I find searching the products is easier than scanning , but it’s very simple , fast and very easy to use, I like the app because I can add money to my account and easily scan to pay! I can see room for improvement but so far it’s works great! ### 5/5 — Nice! *2025-03-26, version 10.7.0* Great recent update to the old app experience! Easy to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*