Buggy Application
Purchased this software today and have had nothing but troubles trying to get my settings to download. As an IT professional, I had no problem getting the software communicating with both my internal and external network connections. The issue is when you try to down load your system settings the transfer starts then the application just vanishes part way trough the download. After numerous attempts with this app I was finally successful in getting my settings installed on one of my iPads and an iPhone, both attached to my local wireless network. Access outside my network (i.e., Internet) still exhibits the same problem, download starts and then poof the app disappears. I also want to note that this problem occurred both before and after I upgraded to IOS 6.1. For being a pricey application I would expect far better from HAI. Recommend holding off buying this app until it's fixed.
Show less
Snaplink
HAI hit the nail on the head when they released this app to manage your home from anywhere. Thank you HAI
Mr
HAI is really the undisputed quiet achieving King of home automation! This app let's you control your HAI equipped house every time without fail.
HAI iPhone App
Fantastic, brilliant, works without any issues. View your cameras from any where in the world as long as you have Internet connection. Manage your audio zones using Hi-Fi 2 HAI audio system, change your zone temperature using HAI Heating control , Arm or disarm your home alarm from any where. Great app for home security. Switch on lights or turn off from any where. Great app integrates all modules of HAI home automation. www.smartautomations.eu
Show less
Fantastic Automation App
This app coupled with an HAI system provides the home owner with an extremely user friendly interface to their home automation system. From controlling lighting and home entertainment to monitoring your homes security and CCTV system this app provides great functionality from any location with wifi and is perfect for monitoring when you are away.
Show less
Works great - iPod Touch 2G, iPhone 4!
Very happy to finally have this application! Now, I can control my lights, heating/air-conditioning, security, garage door, and sprinkler system with my iPhone. I can connect via wi-fi inside the home, or through AT&T remotely (see below for how I solved that problem!). I have an OmniPro II, with X-10 and Z-Wave lighting, and an OmniStat2.
Connecting through router: after some help with HAI tech support, I solved a problem connecting through my Linksys router to my OmniPro. You need to set up TCP port forwarding, with all of the ports open. (Snaplink for the PC uses UDP, so that was tripping me up!) I am nervous having all of my ports open, but that seems to be what makes it work for me. I have another question in to HAI to see if they can change this.
Trouble with Z-Wave - none of my Z-Wave devices are listed under control. But, obviously, they are still functional through the buttons. Weird - but I am guessing just an anomaly that will be resolved in some future build.
UPDATE - HAI has found the issue with the Z-Wave listing, that will be addressed in the next release. Fantastic!
Thanks HAI!
Connecting through router: after some help with HAI tech support, I solved a problem connecting through my Linksys router to my OmniPro. You need to set up TCP port forwarding, with all of the ports open. (Snaplink for the PC uses UDP, so that was tripping me up!) I am nervous having all of my ports open, but that seems to be what makes it work for me. I have another question in to HAI to see if they can change this.
Trouble with Z-Wave - none of my Z-Wave devices are listed under control. But, obviously, they are still functional through the buttons. Weird - but I am guessing just an anomaly that will be resolved in some future build.
UPDATE - HAI has found the issue with the Z-Wave listing, that will be addressed in the next release. Fantastic!
Thanks HAI!
Show less
The app is great. Don't let those negative review fool you.
I downloaded the app,and got it working in 5 minutes. Everything works great.* The graphics are great. For those of you who have given this app a poor review, you might want to check to see that you have the proper settings, and minimum HAI requirements before you start hating this app. I'm not a developer; I'm not an HAI employee. I'm a consumer who has never written a review on any app but finally felt compelled to so when others trash an app that clearly works. *Why didn't I give it 5 stars? Because I haven't gotten my cameras to work yet. But guess what? I posted a request for help on the HAI Forum and I'll bet that my cameras will be working by tomorrow. HAI produces some of the most reliable home automation equipment on the market. The odds that this s/w doesn't work as well as everything else they've built are pretty close to zero - which is about equal to the value of some of those one star ratings.
Show less
Buggy
Seems to be able to control most items but does not give proper feedback on iphone. Testing in house I could control lights, temp, alarm, etc. but iphone never showed actual status of devices. Example - standing in bedroom I could control the on/off/dimm of bedroom lights with iphone and could visually see the lights chaning in the room. However, the iphone app showed that the lights were off the entire time. Also had problem with alarm (which is really a showstopper) - I could set alarm and disarm alarm (and while in house could see the state changing) but iphone app showed the alarm off continuously (even after waiting several minutes to allow for a possible time lag - there was little to no lag in the actual control button on iphone changing the state of the device but the true state of the device is not registered on iphone). Temp was even more problematic from a control standpoint in that it always read "O". Not sure if there is a firm ware dependence here or not. But 2 stars is best I could give it and it probably should only have 1 given it may be more of a problem than a help if you are truly remote and can't see what is actually taking place at your home.
Show less
In home network works! Outside of home still a problem...
Works great in my home network. I still can't bypass my Verizon firewall though. I've always had that problem though even though I've opened the port on the router and have a DNS pointed to it. Right now it only works in my home network perfectly and quickly. If anyone has Verizon Fios and needs to access it outside of home network please let me know how you did it.
I am using it on my iPhone and iPad at home in my home network and works great. Just print out your program from the dealer software and copy those settings exactly. Voilà! Took me about 20 minutes to setup at home.
Still need help outside of the Verizon Fios network. Although my regular snaplink works fine outside my network on my laptop, if only I could get this app to do the same. I would give it 5 stars then! Enjoy!!
I am using it on my iPhone and iPad at home in my home network and works great. Just print out your program from the dealer software and copy those settings exactly. Voilà! Took me about 20 minutes to setup at home.
Still need help outside of the Verizon Fios network. Although my regular snaplink works fine outside my network on my laptop, if only I could get this app to do the same. I would give it 5 stars then! Enjoy!!
Show less
