Leave a Review Hollister Co.
Horrible
I ordered a sweater, long sleeve shirt, and a pair of jeans and my package never came! I constantly would check the website for an update on my package and the website didn’t even work! After two weeks of waiting I check the website again only to be told my package was going to arrive in about a week I wait and nothing ever showed up I contacted costumer service and they tell me it’s out of their hands and I should contact the shipping company?!? So I contacted them and they tell me my package is on its way it’s been a month and I haven’t received anything not even an update on my package Never online shopping from here again.Show lessjenni_2465
Favorite store ever!
I always had a hard time finding clothes that fit my style until Hollister! I’m cozy and comfy but still want to look like I got up and got dressed in the morning and Hollister is exactly that!! The clothes are beyond comfortable and they have such a cute style! I avoid jeans but I can sleep in Hollister jeans! Now my daughter is shopping here for the same reasons! So it’s very helpful that everything is also reasonably priced since I’m shopping for 2 now! I will forever be a Hollister woman!Show lessScHwAnNzEeEe
Amazing clothes and a fun way to shop
I was introduced to Hollister by a friend and feel I love with it ever since. There’s so many new and amazing clothes that come out and look good on anyone! The clothes are very comfortable and last a long time. The underwear are very comfortable and breathable. I love shopping from Hollister they are my #1 clothing brand to go to! If your looking for something comfortable and last a long time, Hollister is the brand for you! 10/10!Show lessJulianVazquez42
Great app
The app is great. There is so much ease when shopping when you get to slide through the item photos without having to click into it. It’s a pretty nice “quick shop” feature. The only thing keeping me from a five star rating is more improvements that would make the app even better. I would suggest having a stock notification system available so that users can be notified of items in their favorites being back in stock. It eliminates having to constantly check the app for size availability.Show lesstiff-tiff83
❤️❤️ Best Experience ever!!
So it’s my second time going into the Hollister store but they treated me so kindly! And I felt so special! They were very helpful and were so sweet to me they were patient , understanding , and experienced I definitely will be shopping there again! And there app is so organized and the prices are just right! Quality of clothing is very comfortable and definitely not inappropriate for any age!Show lesscailyn the mermaid
So much better then the actual website!
For some reason , the Mobil site version for hollister is really slow , glitchy, and makes things so hard just to even browse? But the app has made it SO MUCH EASER to shop and pretty much do anything! You basically get the entire website , completely optimized and compacted into an app to work properly on your phone!
You can of course brows the entire catalog, edit your profile, make purchases , redeem Coupons and trade Cali Cash and you can even track your packages!! You get first notifications on new sales and promotions, when you get Cali Cash, packets delivered, or been shipped out. They keep you 100% informed of everything!
The only little minor problem/bug I found with the app that hasn’t yet been addressed or fixed, is when you try to track your package , it’s extremely slow and glitchy to pull up your orders and check the tracking. It works fine but you just need a lot of patience, specially if you are tying to track multiple orders like my self , it takes me a few minutes to go down every order to check. It was really annoying at first , but you kinda just get use to it the more you use it.
Other then that, I really love that app and how the simplicity and easiness of the app motivates me to want to keep shopping!! Definitely use the app for the ultimate online shopping experience!Show lessMigue Astorga
Awful!!
If I could give this app 0 stars I would. After downloading the app for the first time everything was great. Prices were nice, I got discounts, customer service was always on everything but that was all up to par until recently. After updating to the latest version of the app and reloading several times on countless occasions my screen expresses the same response to an error, “WIPEOUT, we’re dusting the sand off a few things to make your shopping experience better.” Followed by that it has a RETRY button. I originally downloaded this to make my life easier instead of visiting the store or having to wait online. Well then I began to think and I was reassured about the online Hollister app but sure enough when visiting the site it DOES NOT LOAD and it slipped my head that not only that but it hasn’t been working for the last YEAR or so. I say Hollister needs to get on their A game and pull their heads out of their butts because if this is the respect I’m going to receive from them, this is the amount of respect I supply to them. 0!Show lessA007grif
Developer Response
We’d like to look into this! Please send the details to app-feedback@abercrombie.com with the subject line ‘App Errors’.Good
I love their clothes and to shop their and I understand where everything is and it’s not difficult and it’s a easy way to shop with out having to go to a store if your like busy and can’t get to one and it’s pretty fast shipping but the only thing I wanna say is that when I put in my address I put in my city and then address and then when I put that in it changed my city to somewhere else and I had to return everything go back and reorder it and it didn’t get to me in time for an even I had to go to but other then that my experience has been great so far and I love how the app is arranged.Show lessavamariemcmaster555
Crash too much need update ...
Went you go to you My order always blank i have always go to support menu and see order from there something need to be fixed hope someone will see and do something about it for better experience shopping i love to do it but i like see how order are going and in store York Galería mall they never have nothing good like online also they just have people with no matter working there no smile no greeting i can really say only one from 5 working people that a shame always says if you don’t like working with people get other job that fulfill your personality because they are a lot of optionsShow lessZoe2004Zoe
Great service
Hollister definitely is most strong and modest fashion clothing company in the market. One call to customer service, they answered like in a second. I also accidentally placed order with my previous address, they re-ship my order and refunded my money for those item they don’t have. What more can I ask! Thank you hollister. I will continue shopping on hollister for my fall season clothes! Highly recommended to anyone. I love their T-shirt. Made from High quality material. Very comfortable to be wearing it.Show lessXinlinzach
