Leave a Review CamScanner
Why bad rate ?
I love this app so much I don’t work for them or they work for me to give 5 stars ⭐️ and if you don’t know how to use your iPhone ? Don’t download it I paid for this app in full 299$ and no regret I use it for my work every single day not just work normal life if I needed to scan or send fax works just well right from your spot just wondering why some say I can’t cancel it’s so simple no need to leave 1 star for that ?
This is from your Apple account you cancel
Yes there is sometimes gets buggy when updates available but they fix it soon as they canShow lessMustafa7ya
Great App
This app is the best one I’ve tried (out of 5 others) & I wouldn’t use another one. I’ve had this app for about 7 years now and last year I decided to pay for the full version as I needed the ability to make several scans for insurance information when I was hospitalized and out of work for 3 months. I was able to send hundreds of scans into several PDF formatted files and send them to my employer as we were going through end of the year changes with new insurance and I also needed to send several medical files for FMLA reasons, so we’re talking hundreds of pages. I was not able to move around much & this app made it very easy to copy everything I needed and send them in separate PDF’s and label them accordingly. I’ve used this app every month since then and have basically gone almost completely paperless at work and home. I can also find every doc I’ve scanned a lot more easily than when filing in a cabinet & been able to resend items. I also use this to scan every receipt for both work and home (to balance checking account to even returning items or making warranty claims). Very pleased with this & prefer it over an industrial copy machine we have at work because I have the ability to search for them later with little effort. I’ve recommended this app to about 50 other people and those whom have told me about their experiences later also paid for the app and love it as well.Show lessRussBSr
Was (past tense) the absolute best productivity tool in my arsenal… was
I am a very busy person and, as an engineer, I have tried to gather the best tools available to get “it” done. This app was one of the examples I would share with our developers as an example of how good gui design, human factors, and efficiency along with creative solutions to common problems should be done. Sadly I knew it wouldn’t last. It did for years remain am outstanding tool, but the nature of creep set in ( all those I want features from the comment section and online reviews cause the focus and scope to creep away from the apps core purpose). What creep does is turn an app into a Swiss Army knife. We all talk about them, and we admire the ingenuity of the Champion model that has every tool on it one can fit in a knife but, ever seen anyone use one? Its bulky and clumsy and not good at anything but has a tool on it for everything. No, the Swiss Army knives we actually use are the smaller purpose built nail clippers and tooth pick holders with a small blade. What we have here in the app now, is the clumsy Champion model, not the clean efficient tool it was once but is not any longer. I am moving on to find something more aligned with my needs. I wish this effort luck but I dont see how in its present form this app can hold a candle to its previous outstanding capabilities.Show lessEl-Tirador
Confused!
iOS mobile app. Premium had 4 lines same price with no description explaining what was included. It was not sufficient so I upgraded to Gold. It to had same 4$ no descriptions what was included. I tried to cancel Premium wouldn’t allow, after upgrade to Gold. I unhappy tried to cancel not allowed. Only add to the end of the years end. Has many problems no return reply after my contacting, Just now: it would not extract the text and what it did: was not spelled as on original. An add popped up to buy newest CamScanner APP, I clicked to see what it included and was charged not just shown the options. Oddly on top of charges it shows same end date as other two apps not a full yearShow lessSolarTonyV
Subscription issues have me on edge
The switch to apple store based subscriptions wasn’t smooth. I was told that the part of the subscription that was paid already would be refunded or some sort of credit would be given based on how much time was left on the subscription, but here we are several months later and still no credit or update on what happened to that. The MacOS application is no better and functionality is very limited. There was even a point where I had two different versions of the iOS app on my phone that had two different subscription types for the same account, and didn’t understand why that was or which one was I should use.Show lessD-mush
What happened? Disappointing.
I have had this app since it first came onto the app store with google and ios. Although I dont use it as much as I use to I am disappointed in the overload of features and becoming non user-friendly. Everything is not like it use to be. It just gets more confusing as time goes on. I also lost fax money because the faxes took all day to confirm they were received I had to reload thinking it never went through. I have referred lots of co-workers and people to this app over the years and it is very disappointing to hear this app gets more and more confusing not only to me but the people I referred. I realize you now have 100s of thousands of downloads, but adding features to appeal to everyone is unappealing to those who need it for user friendly personal and business interactions. What is happening and how do I get my fax money back?Show lessH20Fecm3
Developer Response
Hello, would you please report error to us as follows so we can look into the problem: open the CS app -- tap the "ME" icon -- more settings -- feedback -- describe your problem and enter your email address -- tap "submit". Thank youI rarely leave a review... but this is worth talking about.
I think this is my first ever legitimate review on the App Store and I have to say. Whoever or whatever brought you to this app it is worth it. Let me list why-
-As an educator and college student this app is invaluable. Homework that needs to be scanned or an assignment that needs to be uploaded this scanner makes the process simple and it looks better than the scanners at some schools.
-The app can change the lighting on objects to make dim lighting room photographs of documents to make them actually legible.
-The app has ways of converting images to text so it can be more readable to you or anyone else.
-It saves all previous scans so if you lost track of the important document you can always go back to the app to find it.
-You are able to send PDFs of the document you photographed thru the app so that you do not have to go through the hassle of going to your email and then attaching the document yourself. It’s a small detail, saving a few minutes that they did not have to add but it is such a huge quality of life thing.
It does have ads but frankly for this kind of service I’m okay with them making a few cents in ad revenue for the service they provide.
So whatever reason you are reading this review I can assure you the app is worth it if you are looking for a document scanning app.Show lessMr.Byrn
Stole my money after I cancelled my subscription
I downloaded this apps free trail to try it in comparison to other scanner apps and I did not like the app at all. There are other apps out there that are easier to use at a much lower price- so I cancelled my subscription 1 day into my 3 day free trail. On the supposed third day of the free trial- after I already cancelled the subscription and deleted the app- I was charged $60 for 3 months. I did not want the subscription in the first place and had ensured that I cancelled before I would be charged.
This app stole my money. I have attempted to reach out to the customer service email several times (I have also failed to find a phone number or a live chat). I have yet to hear from them after a week of trying to get in contact with someone to get my money returned to me. I have now had to get in contact with my bank to dispute the charge since it was unauthorized. I did not want it to get to that point but due to the negligence of those running the app/customer service I have had to.Show lessAutumn Kim
Developer Response
Hello, would you please report this to us as follows so we can look into the problem: open the CS app -- tap the "ME" icon -- more settings -- feedback -- describe your problem and enter your email address -- tap "submit". Please refer to the link below to reconfirm whether you have successfully unsubscribed: http://support.apple.com/en-us/HT202039 To initiate the refund: https://support.apple.com/en-us/HT204084Great app and functional however
This is a great app and functional however customer service and upgrade is not easy I clicked on one of the specials and was unable to complete it I sent for Customer Service self never got it I tried for the full price and still could not get it to link to my account in the process of doing this I almost lost my documents so I don’t know I want to try it but I’d still be interested if there would be somebody to help me outAlso the free portion gets locked up with the pop ups asking you to upgrade and scares off people that have been referred I have referred several and they tell me they cannot see the free portion so they can experiment with itShow lessMr E Transport
Don’t waste your money to buy premium
I have been using the app for several years and paid for premium for two years. But recently I just found at premium level, they started to add water marks to pdf, and now it requires you to pay more to get gold level to remove pdf watermark. I paid 50 dollar a year simply to get a no watermark feature, but the app sneakily changed the feature offered to premium account! If you can live with the watermark on pdf or fine with saving it as a jpg, it is still a pretty useful and user friendly app. But I’m really disappointed at this kind of behaviour of treating customers. I read there are other people who also encountered issue with premium accounts and wrote a review, and I don’t see a satisfactory response from the company there, so please consider that before you pay for subscription.Show lessfifa21icett
