Leave a Review CVS Pharmacy
Not Liking APP Changes
Inability to PrePay most times. Which Also means inability to have delivered/shipped. Seems like NOW the APP has Extra Steps to get to the areas I need to go. More work for ME. Not caring for App Changes in early 2024. 🤦♀️ If it ain’t broke, don’t fix it, just to have a tech job to do. I don’t see much improvement, just more steps & more difficulty. I personally felt the RED Squares on home page were easier to spot the prompts I need. I wouldn’t be opposed to THOSE being in a single scroll down as opposed to the two column prior format. I don’t enjoy wasting time jumping through hoops of fire to get where I need to be. The shortest distance between two points is a straight line. Furthermore, your tech refuses to allow me to chose the prior nickname I previously used in a review. Why do I need a new Nickname for every review? Inefficient. Again inconveniencing ME. Even random words as a nickname are indicating can’t use it. 🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️. More frustration. If this review posts, it will be after 1 dozen nickname attempts‼️‼️‼️ In addition, stop asking me to Sync my Scripts. There’s only a prompt for ‘Not Now.’ I want to say ‘No’ for Good & stop being asked. Also, App won’t allow Prepayment most times. I have zero controlled substances. Sometimes says call pharmacy but they say cannot help with App issues.Show lessSupremely Aggravated
Spotty
The CVS integration with Target makes no sense. You earn points "extra care dollars" to use on some products. Yet you can't purchase any target items at CVS (including pharmacy items) and CVS is inside Target, so basically those points are absolutely useless. *This is the case for at least my store, I'm not sure if it's everywhere.*
Also receiving text notifications is inconsistent. Sometimes I'll get notified when my order is received, sometimes when it's filled, sometimes both, and sometimes neither.
The third party discount search has never worked, it needs to be fixed or just removed. And there should be a way to add your discount or insurance remotely via the app rather than having to wait for the order to be ready and printed, then show your info to the tech, have them enter it and reprint it, then check out. It would be faster and easier for everyone for us to be able to add it ourselves before we even go pick it up. It would save everyone time, and it'd be better to see the actual cost of our med before we get to the store because sometimes when a new med is added it just gives the retail price and you don't know the actual price until you check out. Plus if you want to have your meds delivered but you don't have the discount/insurance added yet you have no choice but to pay full retail or go in in person to add it.Show lessBeezyj91
Not Liking APP Changes
Inability to PrePay most times. Which Al’s means inability to have delivered/shipped. Seems like NOW the APP has Extra Steps to get to the areas I need to go. More work for ME. Not caring for App Changes in early 2024. 🤦♀️ If it ain’t broke, don’t fix it, just to have a tech job to do. I don’t see much improvement, just more steps & more difficulty. I personally felt the RED Squares on home page were easier to spot the prompts I need. I wouldn’t be opposed to THOSE being in a single scroll down as opposed to the two column prior format. I don’t enjoy wasting time jumping through hoops of fire to get where I need to be. The shortest distance between two points is a straight line. Furthermore, your tech refuses to allow me to chose the prior nickname I previously used in a review. Why do I need a new Nickname for every review? Inefficient. Again inconveniencing ME. Even random words as a nickname are indicating can’t use it. 🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️. More frustration. If this review posts, it will be after 1 dozen nickname attempts‼️‼️‼️ In addition, stop asking me to Sync my Scripts. There’s only a prompt for ‘Not Now.’ I want to say ‘No’ for Good & stop being asked. Also, App won’t allow Prepayment most times. I have zero controlled substances. Sometimes says call pharmacy but they say cannot help with App issues.Show less