Leave a Review CVS Pharmacy
Life saving app!
This app is a life saver! So easy to use and can complete many tasks at the ease of your fingers tips from home. You can refill all your prescriptions, request refills, ask questions, add family members prescriptions and care, shop, plus much more! I normally do not leave any kind of reviews but this app deserves a high rating and review. I use it almost daily and has greatly improved the quality of my life by making things so much easier and confident for me. Gone are the days of constantly questions what prescriptions I need to get filled as it tells me what’s coming up, what’s date I filled prescriptions on , what date I have upcoming prescriptions due, and will also contact my providers for prescriptions that I need refills on and do not have any written for. CVS has truly made things convenient, easy, hassle free, and you will take a sigh of relief once you get this app for yourself. I guarantee it. Also, with this app you can get all these prescriptions delivered conveniently to your door without leaving your house! Never having to go to the store again if you do not wish. If that’s not another plus, I don’t know what it. So do yourself a favor and download this. You won’t regret it.Show lessJacklynRose F
FROM NIGHTMARE TO PLEASURE
I use to use another drugstore. Since I am now using CVS I will NEVER GO ANYWHERE ELSE. I have a good number of meds that need prior permission and a number of mine need to go back to doctor each time for a refill. At the other store I cannot tell you how many times I had to go without medications for up to 5 days. Ones my body are addicted too and I would get physically sick. They always blamed it on my doctors office who I had been constantly calling. Since at CVS I have not had one time that I had to wait more than a day for a prescription. The pharmacists are on top of everything and along with this app which is a godsend I always have my medications when needed. The CVS store in MARS, PA ON PITTSBURGH STREET DESERVE A REWARD. I have used many drugstores in my life but none could compare. Lastly it is great how they use text messaging now! I honestly use to tell my family what a nightmare it was to get my medications now it is a pleasure and that means so much when you have illnesses that you do not feel great to begin with. Lastly the pharmacists are always so pleasant which is a nice change from the last place I went.
VERY HAPPY CUSTOMER
LISA A BAKER
MARS, PAShow lessSmithbaker2069
CVS App
Very easy to use. Can put all my discounts on my card from the app so I don’t get the mile long receipts & a little embarrassed to say I actually just figured out how to do that🤣🤣🤣If I have meds being filled I can look to see where they are at in the process & when they are ready. Been with CVS for years for my medication needs & I also have my daughter & grandson set up if they ever need medication. I’m a little upset that I can’t get all my meds right now but I’m not upset with CVS there is a shortage everywhere apparently, so I’m gonna have a few uncomfortable days but hey it happens, I can’t be mad at the pharmacist it’s not their fault. I was at the CVS in Venice, Fl at Jacaranda & 41 but just switched closer to home to the CVS in North Port, Fl & I tell ya the female Pharmacy Manager I spoke with yesterday (at least I think she was the manager) anyway she was the nicest woman to me on the phone. It’s nice to be treated with respect, compassion, empathy, instead of like a bad person because of the meds u take. No one should be made to feel humiliated, embarrassed, sad, that’s just despicable. So a HUGE SHOUT OUT TO THE FEMALE PHARMACY MANAGER OF CVS IN NORTH PORT ON 41 & SUMTER & a HUGE THANK YOUShow lessSurvivorCSA&DV
5 points CVS Santa Barbara
I have had a couple of problems getting medications from you. The latest one that had been phoned in to this pharmacy from my doctor. Most recent was from the Cottage ER, Dr Anderson early in the morning 5/14,2023. It was for prednisone and a Zpak. I went home and went on the CVS app and it stated that it was being processed. So I waited all day and never received notification of my medication being ready. You are now closed. Now I need to wait until the morning and just hope it’s ready. I may need to go back to the ER as I have human Metapneumovirus and am starting to have extreme wheezing again since the Prednisone they gave me in the ER wore off.
A few months ago I was late picking up blood pressure medication due to a death out of town and was told it was put back and I would need to get a new prescription. Didn’t even get a smile from your employee as she brushed me off.
I switched all of my medications to a more trustworthy and dependable pharmacy. That worked great until Sunday morning when the ER had you guys on file. I had hoped you would have gotten it together a little better by now.
Please fill the prescription my doctor phoned in, I need it to stay out of the hospital.
Mary TroutmanShow lessmmtroutman
One App That Genuinely Makes Life Easier….
And sadly that’s not something I generally find myself saying, & if so 100% meaning it; but this is def one of the exceptions! It gives you the capability to manage your entire family’s medications etc., cvs shopping online &/or in store pickup, ability to request Covid hometests with a few finger taps & then it comes right to your door, manage your card/store membership & rewards, much easier etc for monitoring your ExtraBucks & personally i think since the apps been out it’s made earning ExtraBucks happen much faster & earning much more than before; also you can schedule/reschedule/& much more Appts for the Minute Clinic- even to request or schedule a video call/appt, & give you instant access to your medical records; as well as Covid vaccination documentation & documentation for any & all Other vaccinations you’ve had…..ALSO allows you to submit prescriptions/refills in 2 seconds from phone & you can have your prescriptions filled & sent directly to your door on the app w/ a few taps as well! I know I didn’t touch on literally every great aspect of it but there’s MANY examples. It’s definitely extremely convenient & helpful etc.Show lessLindsyD1820
Worst app I use
I’m usually not harsh about apps but this one has caused me numerous issues in getting my medication on time. Running out because of a terrible app is totally unacceptable especially for such a large company. For instance, the app said I picked up a medication in January. I did not. The doctor reordered it after a January visit but it was too early. So when I wanted to refill it, it wouldn’t let me. It appeared that I had picked it up. Then the history details said it was on hold. Another more annoying problem is the app not agreeing with the store computer. Happens frequently. But worst of all is when ordering a refill, it refills at the store the prescription was originally faxed to by my doctor which is another state. It doesn’t matter if I changed every address months ago and the pharmacist transfers it while I’m standing in the store. Then, she or I must call the wrong pharmacy to have it returned then wait up to a couple of days for it to be filled in the correct pharmacy. That means occasionally I RUN OUT OF HEART MEDICATION! Your computer system also doesn’t let me know the prescription is ready (often) even with that option selected. Shame on your company and computer technology staff.Show lesslisabellem
App is good service bad at drive thru
I have been a loyal cvs customer for over 35 years, I recently changed to Macs pharmacy, not because of price, but the cars I was instructed to buy a young lady at the drive-through!!😧🥺
While waiting for my prescriptions in the drive-through for a lengthy amount of time, which I understand, Cvs stays busy that’s a good thing, but when I pulled up and said you guys are really busy, the lady just looked at me and rolled her eyes after sitting at the window with no response for 11 minutes. I was asking her if there was a way that I could physically request my prescriptions to be done a different way than callingling in the day of.
Her exact words were,” you could go somewhere else”. I said is that how are valued customer is treated, told to go somewhere else.
I told her that’s exactly what I’m going to do, and, as explained very clearly that that is not how you treat a valued customer, and she just kept on making it worse. The pharmacist approached her as I drove off, I’m not sure what the young black ladies name was, and I have never been treated and humiliated so bad, I feel that this needs to be addressed, for Cvs sake. Very disappointed.😥Show lessboxchevy69
CVS - Customers (are) Very Satisfied
The online system is very efficient and effective. Prices and rewards are super awesome! They have almost everything in the store. The manager at the 3020 Sepulveda Blvd I forgot his name -he’s a young African American gentleman. He happened to be at the store when I was looking for a help to open the locked where they keep Tylenol and other Antihistamine pills inside the fiberglass cabinet. I didn’t even know that he’s the manager because he was going around isle per isle and tidying the store. He’s very professional, friendly and very helpful. Two thumbs up for him! Over all CVS store in Sepulveda Blvd Torrance CA is probably one of the best -even though most CVS stores are good. I also trust and comfortable with the pharmacy staff. Most of my family and friends are CVS customers because I recommended CVS to all my friends, clients and family members. There’s only one thing that I wanted to comment on, is the extra Rewards bucks that customers get after we paid our items at the checkout-a long receipt with bunch of coupons and $bucks rewards but it expires within 5 days. It would be great if the expiration date is at least a month. It’s just a thought. Thank you CVS!
Kind regards,
Luchie EslaoShow lessGrandma LE
CVS app & CarePass have MADE ME money
-This app is so user friendly. Simple. Easy to navigate. I literally take 5 minutes in my car before going into CVS to search and add extra care bucks and coupons for what I’m going there for to my card. And if I add a couple extra items I scan them in the store and ALL applicable coupons automatically populate for me! This 5 minutes and awesome company’s savings app saves me tons of money every single transaction. At LEAST 15-20% off my total almost every time. I can easily see and push “+” for all my extra care bucks, coupons, and mailer discounts in one place!
- The CarePass is only $25 a YEAR. I made my money back in 2.5 months by doing nothing bc every single month I get $10 promo reward. In addition to 20% of ALL cvs brand products, I mean it’s a no brainer. It’s only February and I’ve already saved $237 dollars YTD.
I don’t work for CVS, I just have a lot of other apps from stores like Publix and target and their membership savings program and apps are crap, not user friendly at all, confusing and frustrating. Not worth spending time to get coupons to get $1.00 in savings for spending $100+.Show lessGelbuda21
Stop the madness!
Stop telling me through MULTIPLE emails a day that “you left something in your basket” online when not only did I order the stuff but they were either already delivered or on their way! I BOUGHT THE STUFF NOW LEAVE ME ALONE!
My prescriptions are either showing renewal, needing to be renewed or auto refill…which would be great if they were right! I’ve asked many times to be taken off auto renewal. Never works. My refills are never done because my local store doesn’t get the orders from the app. I have also never been told on several recent occasions that a few of my prescriptions are no longer covered by my insurance. Instead, the app shows they are in process, has sent me email confirmations that they are being filled and then when I get to the store (a major issue for me with my health situation) they have no record of my inquiry! I cannot get delivery due to my insurance, which I wish you would get already and stop hassling me to sign up for it, and it takes a great deal to get to the store. One of my prescriptions not covered now is a life or death type of med that if I don’t have, I literally could die. And not knowing it can’t be refilled so I can contact my doctor is inexcusable! Tell someone they can no longer get something so our doctors can get involved!!! Oh and trying to call the store is a nightmare. 45 minutes on hold only to tell me they can’t do anything is ridiculous. Do better.Show lessFarley213
