# 3D Snap: LiDAR Room Scanner — user reviews

> 518 indexed App Store user reviews of 3D Snap by BPMobile, rated 4.00/5 from 408 ratings.

- Source: https://appshunter.io/ios/app/3d-snap-lidar-room-scanner/id6477467417/reviews
- App overview in markdown: https://appshunter.io/ios/app/3d-snap-lidar-room-scanner/id6477467417.md
- Rating breakdown: 5★ 274 · 4★ 29 · 3★ 9 · 2★ 18 · 1★ 78

## What do users think of 3D Snap?

Overall sentiment: negative

**Pros**

- 🚀 Accurate measurements
- 👍 Easy to use
- 🤩 Helpful for home improvement projects
- 💯 Stunningly realistic 3D models

**Cons**

- 🐛 Crashes frequently
- 🤯 Confusing navigation and UI
- 💰 Expensive subscription model
- 🚫 Incompatible with older devices
- 🤔 Inaccurate room scans and measurements

**Commonly reported bugs**

- Walls appear crooked in 3D models
- Furniture obstructs accurate scanning
- Difficulty cancelling subscription

**Most requested features**

- Ability to edit scanned rooms
- Option to manually input measurements
- Export functionality for floor plans
- Multi-room support

## Newest reviews (19 of 518)

### 2/5 — Poor scanning

*2026-09-10, version 3.11*

Does not detect curved walls. Editing is not required easy. Rescan section tool doesn’t work

### 2/5 — NOT FREE

*2026-08-31, version 3.11*

It’s not free can’t use all the options I tried for a day, cancelled and deleted the app next I know I got charged, it’s not right, just say not free, they said it’s canceled but is trying to still charge me $10 contacted them and they say it’s canceled I paid for the $10 for the month and now trying to take another $10. I also contacted Apple waiting to here from them. Might be a good app for others but stop saying FREE.

### 1/5 — Poor

*2026-07-31, version 3.11*

Very poor

### 1/5 — Flächenberechnung

*2026-07-26*

Wenn ich schon Geld bezahle für so etwas dann möchte ich auch völlig unkompliziert die Flächen bekommen. Das ist nicht möglich. Mal funktioniert es mal funktioniert es nicht. Nicht einmal die einfache Funktion dass man die Gesamtfläche des gesamten gescannten Bereichs bekommt gibt es. Finger weg

**Developer response:** Hallo! Es tut uns leid, dass Sie Probleme mit unserer App haben. Wir möchten der Sache genauer nachgehen. Bitte kontaktieren Sie unser Support-Team unter support@bpmobile.com und teilen Sie uns weitere Details mit.

### 4/5 — Long time builder first time user

*2026-07-26, version 3.10*

Pretty sweet technology but a bit jumpy still in the tighter areas with details and accuracy. AI still needs quite a bit of fine tuning. So maybe I just have to refine my usage

### 1/5 — Very poor support

*2026-07-10, version 3.10*

No tutorial and have no idea how to make this work.

### 1/5 — Charged for subscription after cancelling

*2026-07-07, version 3.10*

I’m being charged for a subscription that I cancelled well before renewal.

### 1/5 — Doesn’t work

*2026-07-03, version 3.10*

I have an iPhone 16 pro max, this app does not work. Anything I try to scan the same thing occurs. I open the scan, the camera initiates, and says “move the camera to start” I move the camera slow, fast but the scan never initiates. I’ve reached out to support and only hear the sound of crickets.

### 1/5 — This does not allow you to make floor plans without scanning a room nor try before you buy.

*2026-06-26, version 3.10*

Wish I could get a refund.

### 1/5 — Not working

*2026-06-26, version 3.10*

Scans don’t work try to get a hold of support

### 1/5 — What a horrible task flow!

*2026-06-22, version 3.10*

Scanned object three times for 10 minutes it took a lot of effort just to see "failed" message at the end. I have one thing to ask to developer. Don't you use your app before releasing it?

### 1/5 — Had high hopes

*2026-06-13, version 3.10*

Very good for small rooms. But can’t manage bigger rooms and has trouble picking up doors and windows at times. Also doesn’t allow you to go back and rescan a certain area once it’s been saved. It says you can when I try to do it it just keeps saying “point your device at the area you want to scan” with no option to start the scan or anything

### 1/5 — Very disappointing

*2026-06-12, version 3.10*

Very limited features to the point where the app was not really usable

### 2/5 — Difícil de ver

*2026-06-12, version 3.10*

No se puede ver en un computador

### 1/5 — Scam

*2026-06-11*

I paid for full year still asking me to subscribe

**Developer response:** Hello! We appreciate you taking the time to write a review for us. Please get in touch with us at support@bpmobile.com so that we can investigate and find a solution to this problem. Your needs will be better met by our support team.

### 2/5 — Mapping

*2026-06-02, version 3.9*

It’s needs more editing features like I want to be able to delete a walk or add into a map that I created there’s not a lot of editing you can do .

### 1/5 — Вылетает

*2026-06-02*

Спустя 15 сек сканирования вылетает на iPhone 17 PM

**Developer response:** Здравствуйте! Мы ценим, что вы нашли время оставить отзыв. Пожалуйста, свяжитесь с нами по адресу support@bpmobile.com, чтобы мы могли разобраться в ситуации и найти решение проблемы.

### 1/5 — Not recommended

*2026-06-01, version 3.9*

Don’t work for the project I am creating

### 1/5 — Too expensive

*2026-05-31, version 3.9*

So is there anything on here that is free to use? Not one thing?

## Most critical reviews (10 lowest-rated)

### 1/5 — Not clear images

*2026-09-21, version 3.12*

All images come out too dark
Not that much as friendly user

### 1/5 — Bad app

*2026-09-20, version 3.12*

Bad app, confusing, horrible communication, over charges you

### 1/5 — Sur ancienne modèle fonctionnait bien

*2026-09-15*

Sur iPhone 13 pro fonctionne très bien. Sur iPhone 16 pro et 17 pro très mauvaise … avec AI il ajoute tout seul des murs et des objets, dimension de pièces pas exacte …

**Developer response:** Bonjour ! Nous vous remercions d'avoir pris le temps de laisser un avis. Veuillez nous contacter à l'adresse support@bpmobile.com afin que nous puissions examiner la situation et trouver une solution à ce problème. Notre équipe d'assistance sera ainsi en mesure de mieux répondre à vos besoins.

### 1/5 — Not very good

*2026-09-11*

There are no instructions on how to use the app. I can’t get the app to work at all

**Developer response:** Hello! If you're having any difficulties with our app, feel free to contact our support team at support@bpmobile.com, we'd be happy to help you out!

### 1/5 — Beware!!!!!

*2026-09-10, version 3.11*

They will charge you for a year subscription just by downloading. Stay away from

### 1/5 — Nulle

*2026-08-30*

Ne sert à rien

**Developer response:** Bonjour ! D'après votre commentaire, nous ne pouvons malheureusement pas déterminer précisément l'origine du problème. Veuillez nous décrire le problème en détail à l'adresse support@bpmobile.com afin que nous puissions l'examiner immédiatement et faire notre possible pour le résoudre.

### 1/5 — Useless

*2026-08-24, version 3.11*

Not good

### 1/5 — Hält nicht, was es verspricht.

*2026-08-13*

Trotz mehrfachem Versuch sehr schlechtes scann Ergebnis, viele Fehler und das für 29,90€, ein schlechter Witz !!!

**Developer response:** Hallo! Es tut uns leid, dass Sie Probleme mit unserer App haben. Wir möchten der Sache genauer nachgehen. Bitte kontaktieren Sie unser Support-Team unter support@bpmobile.com und beschreiben Sie das Problem genauer, damit wir Ihnen bei der Behebung helfen können.

### 1/5 — Not a good app

*2026-08-11, version 3.11*

Doesn’t detect room well

### 1/5 — It’s not it

*2026-08-04, version 3.11*

Don’t waste your money or your phone space

## Most praised reviews (10 highest-rated)

### 5/5 — Работает на 17pm

*2026-08-29*

Работает на 17 pro max как нужно, позволяет сохранять stl/obj для дальнейшей обработки

**Developer response:** Здравствуйте! Мы ценим, что вы нашли время оставить отзыв. Пожалуйста, свяжитесь с нами по адресу support@bpmobile.com, чтобы мы могли разобраться в ситуации и найти решение проблемы.

### 5/5 — Great for scanning room

*2026-05-18, version 3.9*

I’ve tested a bunch of room scanning apps on my iPhone 15 Pro, and this is honestly the first one that felt genuinely useful instead of just a tech demo. The LiDAR scanning is surprisingly accurate — I scanned my entire living room in under two minutes and the measurements were almost identical to my laser tape measure.

### 5/5 — Farm manager

*2026-03-08, version 3.6*

Good

### 5/5 — Sala Wal

*2026-02-15*

Excelente

### 5/5 — The guy

*2026-02-05, version 3.4*

Great

### 5/5 — Great

*2026-01-22, version 3.3*

Brilliant

### 5/5 — Класс

*2026-01-16*

Отличное приложение

### 5/5 — Great tool!!!!

*2026-01-15, version 3.3*

Thank you! Now have it coordinated with Symbility Solutions!

### 5/5 — So worth the download

*2025-12-11*

I don’t know where to even start with this one. Allot of apps say “free” until you download and see that downloading it was the only thing “free” about it.. This app goes against the grain.. Most of the features are actually free.. And they’re frickin’ awesome. The measurements are so precise. It not only takes measurements, but literally adds the furniture you own to a 3D floor plan of your entire building you’ve scanned so it can be taken account of during whatever project you’ve got going on. It also allows you to convert your floor plans to a PDF format if you’re the old school 2D planning type of guy/gal.. This review doesn’t have space for all the things this could be used for.. But it’s a must have for anybody in carpentry, construction, or somebody just planning a project..

### 5/5 — Begeistert

*2025-12-07*

Ich habe die App nur kurz benutzt aber ist schon beeindruckend was in kürzester Zeit dargestellt wird

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-23.*