# 3M Remote Visual Support Tool — Visual Collaboration

> Visual Collaboration (iPhone/iPad app by Help Lightning, Inc.)

- Source: https://appshunter.io/ios/app/3m-remote-visual-support-tool/id6749548894 (this page in markdown: same URL + `.md`)
- Developer: [Help Lightning, Inc](https://appshunter.io/developer/867775339)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 18.0 · 168 MB
- Languages: American English, French (France), German (Germany), Italian, Japanese, Korean, European Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2025-08-15
- Data updated: 2026-08-15
- User reviews in markdown: https://appshunter.io/ios/app/3m-remote-visual-support-tool/id6749548894/reviews.md

## What is 3M Remote Visual Support Tool?

The 3M Remote Visual Support Tool is an all-in-one solution for real-time collaboration powered by advanced augmented reality. It digitally merges live video feeds from local and remote users into a single, interactive view—helping enable teams provide expert guidance, solve problems, and share knowledge as if they were working side-by-side.

Designed to support both internal 3M teams and external customers, this tool goes beyond video. It includes:

* Integrated chat for seamless communication during sessions
* Step-by-step autoguides that simplify training, repairs, and SOPs
* Live data visualization to support diagnostics, decision-making, and performance monitoring

Whether used in field service, manufacturing, customer support, or technical training, the 3M Remote Visual Support Tool empowers users to deliver faster resolutions, reduce downtime, and increase efficiency.

Built with proprietary merged reality and interactive presence technology.


## Version history (last 5 releases)

### 26.5.38 — 2026-08-12

Bug fixes and performance improvement

### 26.5.33 — 2026-08-11

Bug fixes and performance improvement

### 26.5.32 — 2026-07-30

Bug fixes and performance improvement

### 26.5.17 — 2026-06-02

Bug fixes and performance improvement.

### 26.5.10 — 2026-05-18

We’ve completely refreshed the app with a modern new look and feel. This update also includes major improvements to our video calling technology for better performance, reliability, and overall call quality.

Important: This is a critical update. Please install the latest version to ensure compatibility with our newest web and mobile calling experience.

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## More apps by Help Lightning, Inc

- [Help Lightning](https://appshunter.io/ios/app/help-lightning/id867775336)
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- [Aristocrat Resolve](https://appshunter.io/ios/app/aristocrat-resolve/id6468970636)
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- [IFS Remote Assist](https://appshunter.io/ios/app/ifs-remote-assist/id6475794081)
- [Virtual Assist (By Ecolab)](https://appshunter.io/ios/app/virtual-assist-by-ecolab/id6738227225)

All apps by Help Lightning, Inc: https://appshunter.io/developer/867775339

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*