# 3Plus Hybrid — user reviews > 87 indexed App Store user reviews of 3Plus Hybrid by 3Plus International, rated 4.70/5 from 4,035 ratings. - Source: https://appshunter.io/ios/app/3plus-hybrid/id1315541779/reviews - App overview in markdown: https://appshunter.io/ios/app/3plus-hybrid/id1315541779.md - Rating breakdown: 5★ 3,169 · 4★ 578 · 3★ 183 · 2★ 22 · 1★ 83 ## Newest reviews (18 of 87) ### 1/5 — App no working *2024-07-29, version 1.1.0* My app no working ….. ### 3/5 — Can’t even log in anymore *2024-07-12, version 1.1.0* I love the app but now you can’t even log in anymore I stead get a server error. ### 1/5 — The watch is useless now. *2024-06-30* I purchased this new watch and now I’ve waited 2 weeks and can’t even use it. All due to the “server of the website not working” or the app not even allowing me to create an account, I’ve tried different forms for example Apple ID login, google email, outlook email, my own social media apps as well and have contacted app support. Yet still no resolution, I’ve restarted the smart watch, my phone and even deleted and downloaded the app again and still nothing. ### 1/5 — Can’t login *2024-05-21, version 1.1.0* I can’t even use my watch anymore. Not even manually. I tried reseting it and everything was wiped, can’t get pass the at code and can’t even log into the app. Nothing works ### 1/5 — Token error *2023-12-22, version 1.1.0* I have had my watch for five years and haven’t been able to even use the watch because of token error what to do ### 1/5 — Genuinely upset *2023-09-11, version 1.1.0* Just downloaded the app and signed in. Got everything set up and as soon as i get everything done it logs me out and I cannot get back in due to a token error. ### 1/5 — Constant Token Error *2023-08-15, version 1.1.0* Extremely frustrating. Why hasn’t this token error been fixed? ### 1/5 — Token invalid *2023-08-11, version 1.1.0* Invalid token can’t sign in ### 1/5 — Invalid token *2023-05-13, version 1.1.0* I’ve had the watch since 4/29/23 and it was working fine until today 5/12/23 when it said token invalid. I workout a lot and like to track my progress and my heart rate. If there wasn’t a token invalid problem my rating would be five stars but the error kind of leaves a bad impression. ### 1/5 — 0 stars *2023-04-27, version 1.1.0* Would give 0 stars if I could. The app is completely useless, and won't let me log in. The watch itself is great, but I will not buy another one from this company. Support hotline also useless. ### 2/5 — Was great till *2023-04-04, version 1.1.0* The app stopped working and had to constantly reset the watch to have it work properly ### 1/5 — Bad *2023-03-31, version 1.1.0* It isn’t letting me create a account it says server error unknown ### 1/5 — Terrible *2023-03-31, version 1.1.0* This App is terrible..all I want to do is log in and set my watch but it keeps saying invalid token, so frustrating! ### 2/5 — Callie Hybrid *2023-03-30, version 1.1.0* Watch no longer supported by app, no communication provided by 3Plus. I now have the Samsung Galaxy Active 2 watch which looks similar to Callie and works great. ### 1/5 — The token error *2023-03-17, version 1.1.0* Very upset with the app cannot get on my phone to input anything so I cannot use the watch for the reason I purchased it ### 1/5 — Stupid app *2023-03-16, version 1.1.0* Says token error every time I try to log in I can’t even update my watch it’s an hour off ### 2/5 — Token *2023-03-06, version 1.1.0* Token issue also say sent email to reset but nothing comes thru ### 1/5 — Unbelievable *2023-03-02, version 1.1.0* I have 2 hybrid+ watches that will not even work with the app anymore, token error (was told by support). Then offered a discount on new watch. No. I want the app to work on the watches I spent almost $200 on. Unbelievable ## Most critical reviews (10 lowest-rated) ### 1/5 — App isn’t the best *2025-08-13, version 1.1.0* Love my watch, however my app never works ### 1/5 — Server Unknown *2025-08-02, version 1.1.0* Do not be fooled by the 4.7 star fake ratings. Look up recent and you will see 2 years if 2 star reviews Can’t create an account on pretty much any of the 3plus apps!! Keeps saying server unknown or server error even after uninstalling and reinstalling the apps several times don’t waste your money on 3+ watches. ### 1/5 — I’ve been waiting in the phone hold for one hour three minutes and nobody answered *2025-06-20, version 1.1.0* The app never worked ### 1/5 — Garbage App *2025-05-05, version 1.1.0* Will not let u create an account with apple google Facebook or instagram. Every option it fives u to get started with the application doesn’t work. Wouldn’t waste your time downloading this trash ### 1/5 — Server error *2025-02-05, version 1.1.0* I’ve been trying for almost 2 years to get this stupid watch to work and keep hoping that maybe one year they will fix it and now I’m just understanding that it was just an absolute waste of time and money ### 1/5 — Unknown server error *2024-11-28, version 1.1.0* I’ve installed and uninstalled this app it does not work for me ### 1/5 — Crash? *2024-11-22, version 1.1.0* The app worked just fine the first couple times I used it then would log me out constantly because of a service error and now I can’t even log onto the app at all ### 1/5 — Ugh *2024-11-20, version 1.1.0* I hate the Apple Watches. They’re blocky. How dare Amazon sell me a second Callie watch if you aren’t even a functioning product yourself. You’re messing up my vibe. Like these are fighting words and I regret this. Like why you no work? ### 1/5 — It won’t even let me sign up *2024-09-23, version 1.1.0* I got it today and I charged it fully before I started messing with it and I can’t even sign up it says server unknown error, I redownloaded the app didn’t work, I restarted my phone still nothing, I don’t know what to do cause I really like how it feels on my wrist but I can’t even use it ### 1/5 — Server issues *2024-09-01* I have the watch for several years but only used a handful of times. Now when I try to go into the app it says server unknown issues, so I tried a different device, same thing. Then I deleted the app and reinstalled it, same thing, changed email, same thing. Why sell something your not going to keep the server good? ## Most praised reviews (10 highest-rated) ### 5/5 — Will not let me log in *2024-06-22, version 1.1.0* I can not log in it keeps telling me can find server ### 5/5 — Jr *2023-09-26, version 1.1.0* Good ### 5/5 — The watch is great but the app… *2022-12-14* At first it was completely fine the first couple days without the token error but ever since yesterday you can’t even sign in anymore at all and it makes me really upset because I often go on 4-5 mile run and track my progress which I was excited about. Just please fix the token error the watch is fine. **Developer response:** We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18665920184 or email us at service@3plususa.com. Thank you. ### 5/5 — Watch *2022-06-01, version 1.1.0* For some reason it keeps kicking me off ### 5/5 — Great app *2021-03-16, version 1.1.0* Did have some issues but they were fixed promptly. ### 5/5 — Good *2021-03-14, version 1.1.0* App ### 5/5 — Love my watch *2021-01-04, version 1.1.0* The best! The Apple watches were too small for my wrist but this watch is perfect! ### 5/5 — Nice/Easy to use *2020-09-04* I love the app it’s very detailed yet easy to use. Only issue I have is watch faces are limited. Would like more to choose from or be able to customize more then the background if I use my own photo as well. ### 5/5 — Excellent Watch *2020-09-03, version 1.1.0* I am blessed to have purchased this fine watch today. ### 5/5 — “THIS WATCH IS GREAT!!!” *2020-08-25, version 1.1.0* “I’VE OWNED THIS HYBRID CRUZ FOR ABOUT 8-9 MONTHS. I’VE WORKED ON CARS, WORKED OUT AT THE GYM,SHOWERED WITH IT, SLEPT WITH IT ON AND MUCH MORE...!! THIS THING IS WATERPROOF AND RUGGED!! FEATURES: 1. HEART RATE, 2. NOTIFICATIONS, 3. WATERPROOF, 4. EXERCISE, 5. MULTI-FACE/CUSTOM FACE, 7. WEATHER REPORT. 8. HIGH HEART RATE ALERT, 9. TIMER, 10. LOST WATCH RADAR, 11. EXERCISE REMINDER, 12. SEDENTARY REMINDER, 13. STEP COUNTER, 14. CALORIE COUNTER, MEDIA CONTROL AND MUCH MORE!! THE ONLY ISSUE I’VE HAD, I BROKE THE STRAP(AFTER ABOUT 7 MONTHS. WHICH I’M PRETTY, SURE I THAT I BROKE IT, WHILE TINKERING WITH SOMETHING. WELL WORTH THE MONEY!! I’VE BOUGHT PLENTY OF WATCHES IN MY LIFETIME. BUT NONE OF THEM CAN COMPETE WITH THIS ONE!!! THANK YOU, GARMIN ~ Jesse M --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*