# 3R-Installer — user reviews

> 4 indexed App Store user reviews of 3R by Third Reality, Inc, rated 2.67/5 from 18 ratings.

- Source: https://appshunter.io/ios/app/3r-installer/id6464381752/reviews
- App overview in markdown: https://appshunter.io/ios/app/3r-installer/id6464381752.md
- Rating breakdown: 5★ 6 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 9

## Most critical reviews (4 lowest-rated)

### 1/5 — Not working

*2026-06-26*

Won’t scan QR codes…

### 1/5 — Can’t update firmware of Matter device

*2025-05-27*

Unable to update Smart Night Light (Matter version) firmware beyond v1.00.51 which is problematic because this version has firmware bugs.

### 3/5 — Connectivity issues

*2025-04-29*

Able to add various devices to the hub but has big problems with devices staying connected.

### 5/5 — Updating matter devices

*2025-11-30*

I have 35 smart shades that were on software v 1.0. I was able to upgrade all of them with this app. Thank you.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*